Back in September, US Mobile debuted a couple of new plans with hard capped data. A $15 plan with 2.5GB of high-speed data and a $30 plan with 10GB of high-speed data were introduced. Today the provider has issued a massive update to each of those plans. The $15 plan now includes 3.5GB of data and the $30 plan now includes a whopping 30GB of data! Taxes and fees are extra.
Like before, the plans come with what US Mobile calls "ludicrous" data speeds or plans sold without data speed caps. This is to differentiate from US Mobile's unlimited data plans which start out with what the company calls "fast" data speeds or plans that are capped with a 5Mbps speed limit. Unlimited plan customers can upgrade to uncapped "ludicrous" data speeds for an additional $5/month.
US Mobile runs on two different networks. It calls one network its GSM LTE network and the other a Super LTE network. The company is not allowed to disclose what underlying carrier each network represents but there are enough hints on its website to deduce that the Super LTE network is Verizon and the GSM LTE network is T-Mobile. Subscribers can choose which network they'd like to use at signup. The two plan updates issued today are available for use on either network.
Update: US Mobile lets you custom build your own plans with hard capped data allotments. Some of the data options for the custom build plans have also been updated. Here are the options that have changed:
| Price | Old Allotment (GB) | New Allotment (GB) |
| $10 | 1.5GB | 2GB |
| $15 | 3GB | 4GB |
| $20 | 5GB | 6GB |
| $26 | 8GB | 15GB |
Note, pricing is without talk and text custom build options added in which are sold separately.
Editor's Take
US Mobile has been on a roll over the last several months. The two aforementioned hard capped data plans were introduced, an offer of 4 unlimited lines for $110 was announced, and a new Usage Analytics feature was made available to help subscribers better understand how they are using their phone plans. The updates have helped to keep the provider highly competitive in an MVNO market place that has more than 50 brand names fighting for customers.
The company's updated $15 and $30 plans offer tremendous value to potential subscribers. There isn't a legitimate provider on the market using Verizon's network to offer more data for less outside of Verizon's own prepaid brand Visible. Visible subscribers can get an unlimited plan for $25/month when subscribing to Visible with Party Pay, otherwise, the plan costs $40/month. On the T-Mobile side, there isn't another provider that I'm aware of offering more data for less either unless you want to count Mint Mobile. Mint Mobile offers customers a plan with 35GB of high-speed data at the same $30/month price point, however, there is a catch. In order to get the plan at that rate, subscribers must either be a new customer on a trial plan or willing to pay for their service for 12-months in advance. So customers unwilling or unable to pay for 12 months of service in advance, now have an alternative provider to subscribe to for a high allotment of data on the cheap.
I read bestmvno, then went to US Mobile web for $30 30 GB plan that I did not find. The button marked 30GB talk & text $30 gets no response. Chat bot is no help; asked for human it connects me to another bot or same bot.
“Get Started” button leads thru 3 pages of buttons then “Get Started” button again.
4.4 of 5 trustpilot rating but can’t buy on web.
You have to order a SIM card before you can sign up for a plan.
I ported one of my two phones to US Mobile this week. The T-Mobile coverage, plans, and price are great but the Indian based customer service is rough as you would imagine. I put in the APN, but then a few minutes after it was connected it appeared the network sent its own T-Mobile APN under fast.t-mobile.com and the handset has been working great since.
Oh, one more thing. US Mobile supports HD calling.
I ported my number from Xfinity Mobile and had a great experience. Customer support was responsive on virtual chat and they were able to resolve my porting issue with in 2 days. It was Xfinity’s problem, but they kept me updated with emails and provided me a solution in a reasonable manner. As Fred mentioned, the Indian based customer service is not ideal, but the reps were very polite, responsive, and always had the right solution. I think the lack of 24/7 support via 1-800 number is the only drawback; but at least it is better than Boom Mobile’s support. With Boom Mobile, I ran into an issue over the weekend and couldn’t get SMS verification codes to enter when I login for work. The only thing I could do was send a support email. This lack of immediate support means that Boom Mobile can never be truly reliable for me.