US Mobile At A Glance
Year Founded: 2014
Subscribers: 100,000
Networks Used: T-Mobile, Verizon
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards
Contact Information
Website: https://usmobile.comPhone Number: 1-888-878-1488
Address/Headquarters:
Stamford, CT
Social Media Accounts
A Summary Of US Mobile Phone Plans
Last Updated: Apr 21, 2022No Credit Check Single Line Monthly Prepaid Plans
No Credit Check Prepaid Plans With Family Discounts
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Data Only Plans
Things To Know About US Mobile Before You Subscribe
US Mobile Phone Plans
US Mobile is a prepaid provider of no contract wireless phone plans. The company launched in 2014 as a T-Mobile MVNO that offered its subscribers the ability to custom build their own phone plans which it still does today. In the October of 2017, US Mobile expanded to provide coverage on Verizon’s network. In December of 2019, US Mobile revamped its phone plan lineup to add unlimited data plans starting at $40/month that include free international roaming data. Subscribers with multiple lines on an unlimited plan also get access to free streaming subscription “perks.” Customers can choose to get free subscriptions to Netflix, Apple TV Plus, Hulu-ESPN+-Disney+ and many other options. The more lines a subscriber has the more perks they can get.
With plans starting at just $3.5/month (including their $2 monthly service fee), customers can choose from various allotments of talk, text and data to custom build a cell phone plan that suits their individual needs.
The average US Mobile customer pays less than $20/month for their phone plan and they are provided access to customer support by email, phone, and chat, 24 hours a day, 7 days a week.
Unlimited plans are also available. In March of 2021, the company updated its plans to offer truly unlimited data on its Super LTE network. Mobile hotspot is available as an unlimited plan add-on priced at $10/month for 20GB. Unlimited plans include 10GB of 4G LTE international roaming data. Taxes and fees are included in the unlimited plans price, so what you see is what you pay.
US Mobile Has Shared/Pooled Data Plans
Another major plan update was issued at the end of April 2021. US Mobile announced shared data plans. The shared or pooled plans allow customers to add as many lines as they’d like to a pooled plan for $9 a line. Each line gets unlimited talk and text. Shared data is then added to the group plan at a cost of $2 per 1GB. Customers can add as much shared data to their plan as they’d like and even top-up at the same rate mid-billing cycle. Top-ups unfortunately do not carryover to the next billing cycle. There is no unlimited 2G or slow data available. Customers can add more than just phones to a shared plan as long as the device used is capable of connecting to the Super LTE network, i.e. Verizon’s network. Mobile hotspot usage is allowed with the plans. Taxes and fees add a little extra to the $9 per line cost. US Mobile appears to be the first MVNO in the USA to offer flat pay per GB rates for a shared/pooled data plan with support for both unlimited lines and data.
US Mobile subscribers can have multiple types of plans managed under one account. They can have the custom build plans, pooled plans and traditional monthly and unlimited plans all managed under a single account.
Money Back Guarantee
If within 14 days of service, 1000 minutes, 1000 texts, or 1000 MB of data consumption, whichever comes first, you are not completely satisfied with our service and wish to cancel, US Mobile will refund your money. SIM and shipping fees are non-refundable.
Supported Phones And BYOD Devices
US Mobile supports bring your own device. Devices that are compatible with Verizon and T-Mobile can be brought over to US Mobile as long as they are not under contractual obligation. Most universally unlocked phones from manufacturer’s such as Motorola and Samsung are compatible with the network.
Unlocked AT&T phones are also compatible. US Mobile will unlock your AT&T phone for a fee of $15. If you remain with US Mobile for at least 6 months, the $15 unlocking fee will be refunded to your account.
A small selection of phones are available for purchase directly from the company.
Where To Buy Service Plans And SIM Cards
Service plans and SIM cards can be purchased directly from US Mobile. SIM cards are also available for purchase through Amazon.
US Mobile Customer Service
Customer support is available by email, chat and over the phone. US Mobile says it offers support 24/7.
