Visible In 2023: What You Need To Know

Visible is not actually an MVNO but is a prepaid wireless brand owned by Verizon.  It was launched in 2018.

Visible was likely launched to give Verizon a brand that could compete directly against AT&T’s Cricket Wireless, T-Mobile’s Metro by T-Mobile and what were once Sprint’s Virgin Mobile and Boost Mobile brands.

At launch, service was only available on Apple iPhones.  However, in January of 2019, support was added for select Android devices.

Visible’s privacy policy is something you may want to be aware of if you are considering signing up for service.  The privacy policy states:

“We collect information when you use our service. This includes information about the calls you make and receive, text messages you send and receive, websites you visit, mobile applications you use, and wireless network and device information, including location, Internet protocol (IP) address and connection speed, mobile telephone number, device and advertising identifiers, browser type, and operating system.”

Visible formerly offered customers the ability to save up to $15/month on their service when they signed up for Party Pay. Party Pay was Visible’s take on multi-line discounts. Each Party Pay group member was responsible for paying their own bill directly to Visible as opposed to a traditional multi-line discount plan where the head of the account pays the bill for everybody. In February of 2021, Visible updated Party Pay to remove its maximum member limit. Prior to the update, a Party Pay group could only contain a maximum of 4 members. After the update, the limit was removed to not have one. However, in August of 2022, Visible eliminated its Party Pay program and introduced a new pricing model while adding a second unlimited data plan.

With the August of 2022 update, Visible’s unlimited plans started at $30/month for its basic unlimited plan and $45/month for its premium unlimited plan with taxes and fees included in the prices. In August 2023, the price of the $30 plan was lowered to $25/month.  Below is an overview of the feature differences between its two unlimited plans.

*Premium data is data that doesn’t slow down compared to other customers on the same network when the network is busy with a lot of traffic. However, data speeds may still slow down a bit due to capacity issues. Customers without premium data will experience much slower data speeds compared to customers with premium data when the network is busy. Subscribers to Visible’s $45 plan have unlimited premium data when connected to Verizon’s 5G Ultra Wideband network and get 50GB when connected to either Verizon’s 4G LTE or 5G nationwide networks. Ultra Wideband coverage is only available in a limited number of cities in select locations.

Both of Visible’s unlimited plans do have some features in common. Both plans include the following:

• Unlimited calling and texting to both Mexico and Canada
• Unlimited mobile hotspot with data speeds limited to 5Mbps and only one device can connect to the hotspot at a time
• Spam/Robocall protection
• Add a plan for your watch for just $5/month

Customers referring a friend to Visible get $20 off their next month of service. A maximum of 12 referral credits can be earned and banked during a calendar year. The company also added international calling and texting to Mexico and Canada.

In early January of 2022, Visible added Scam Protection, a robocall blocking filter. A free trial through eSIM was also launched in January. The trial gives customers with Visible eSIM compatible devices a free 15-day trial without the need for any type of payment card at signup. In April of 2022, Visible added eSIM support for Google Pixel devices and later support for Samsung Galaxy devices.