- Offers a phone plan for every budget
- 3+lines include perks like a free Netflix subscription
- Plans are priced very competitively
- Uses three networks for coverage, manually switch networks as needed for a small fee
- Customer support is very active to help on social media
- Backed by venture capital
- Robust customer account dashboard
- Plans frequently change
- No in person customer support available
Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.
In this guide, I will explain everything you need to know about US Mobile before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of US Mobile so that you can make an informed decision on if this is the best place for you to spend your money.
US Mobile Phone Plans
Last Updated: Nov 25, 2024Single Line Monthly Prepaid Plans
Multi-Month Discount Plans
Data Only Plans
US Mobile Deals
Free trial offer. Get unlimited talk, text, and 30GB of premium priority high-speed data for up to 30 days for free with US Mobile. Switch to a paid plan after the trial is up and get a $50 gift card after 12 months of service.
How US Mobile Plans Work
Phone Plans
US Mobile is a prepaid provider of no contract wireless phone plans. The company launched in 2014 as a T-Mobile MVNO that offered its subscribers the ability to custom build their own phone plans. Custom build phone plans are still offered today, although custom build plan options can only be seen after creating an account. In October 2017, US Mobile expanded to provide coverage on Verizon’s network, and in July 2024 they added coverage on the AT&T network.
In December 2019, US Mobile revamped its phone plan lineup to add unlimited data plans starting at $40/month that include free international roaming data. Subscribers with multiple lines on an unlimited plan also get access to free streaming subscription “perks.” Customers can choose to get free subscriptions to Netflix, Apple TV Plus, Hulu-ESPN+-Disney+ and many other options. The more lines a subscriber has the more perks they can get.
In March of 2021, the company updated its plans to offer truly unlimited data on its Warp 5G network which is the name US Mobile uses to refer to the Verizon network. A short while after the plan updates, US Mobile put high-speed data caps in place as a small fraction of customers were using excessive amounts of data. The excessive data use made the plans less profitable for US Mobile and possibly weren’t profitable at all.
In August 2023, US Mobile’s plans were updated again. This time, plans were updated to include all taxes and fees in their advertised prices. A new unlimited starter plan priced at $25/month with 20GB of high-speed data was introduced. Data speeds on the plan, like all of US Mobile’s unlimited plans are throttled to 1Mbps after the monthly high-speed threshold is reached. Customers get priority data on all plans using the Warp 5G network with a 5G device. US Mobile’s shared data plans were also updated with lower pricing, starting at $8/line plus $2/GB of data with taxes and fees included instead of $9/line plus $2/GB of data with taxes and fees costing a little extra.
In September 2023, US Mobile further improved its plans in a variety of ways. ESIM activation on the T-Mobile network was enabled. It had long been available on the Verizon network. A 5GB allowance of hotspot data was added to the $25 unlimited starter plan, while the $40 unlimited plan got a hotspot allowance increase to 10GB up from 5GB. The flagship unlimited premium plan got native international roaming on the T-Mobile network to allow for 1000 texts, 500 minutes and 10GB of data to be used in 100 countries. Support for T-Mobile’s 5G standalone network was also enabled. Shareable data plans got updated to include more data. The $10 plan went from 1GB of shareable data to 2GB. Automatic top-ups were added. And the free eSIM trial was updated.
In December 2023, plans were altered to focus on the annual plan market. US Mobile raised the price of its base unlimited plan to $29/month and its flagship plan to $50/month. When paid for annually the plan prices were reduced to $23/month and $40/month respectively.
In June 2024, US Mobile again made major changes to its wireless plans. Multi-line discounts were removed. Monthly and annual unlimited plan prices were lowered. The Starter unlimited plan was reduced to $25/month and $22.50/month when prepaid for annually. Their flagship premium unlimited plan price was reduced to $44/month or $32.50/month when prepaid for annually. SD video streaming became the default option on all wireless plans, with customers getting the ability to enable HD video streaming in their account dashboards. The Unlimited Flex annual plan got a price increase to $17.50/month up from $15/month, however, hotspot was added to the plan instead of having it be a $2.50/month ($30/yr) add-on feature. Shareable data plans were simplified reducing the total number of offerings available.
A network switching tool, called Teleportal was also introduced. Teleportal allows subscribers to manually change to a different network if need be at $2 per switch for all plans except for the $44/month flagship unlimited plan. The flagship unlimited plan offers the feature for free. It works like this, if you have US Mobile on the Verizon network and find yourself in a location with bad coverage on Verizon, you can use Teleportal to change to using US Mobile on the AT&T or T-Mobile network. A maximum of 8 network switches are allowed per billing cycle. If you have service with a physical SIM card you may need a new SIM card if you want to switch back to your original network. Teleportal also supports using eSIM so you can avoid that potential issue.
In August 2024, service on the AT&T network was introduced under the Dark Star name. Premium priority data is available on the network for an upgrade fee of $4/month on shareable data plans, $12/month on unlimited plans, and $120/year for annual plans.
Shared Data Plan Features
US Mobile’s shared or pooled plans allow customers to add as many lines as they’d like to a pooled plan for $8 a line with data shared between all lines. Each line gets unlimited talk and text. Shared data is then added to the group plan at a cost of $2 per 1GB with a starting price of $10 for 2GB. There is no unlimited 2G or slow data available. Customers can add more than just phones to a shared plan as long as the device used is capable of connecting to the Warp 5G network, i.e. Verizon’s network, the GSM (T-Mobile) network, or the Dark Star (A&T) network. Mobile hotspot usage is allowed with the plans. Customers can mix and match networks with their shared plans. One line on an account can be on T-Mobile and another on Verizon if the customer wishes.
When the plans were first launched in April 2021, US Mobile appeared to be the first MVNO in the USA to offer flat pay-per GB rates for a shared/pooled data plan with support for both an unlimited number of lines and unlimited data.
US Mobile subscribers can have multiple types of plans managed under one account. They can have the custom build plans, pooled plans, and traditional monthly and unlimited plans all managed under a single account.
Free Trial & New Customer Discount Offers
Customers with an eSIM device can instantly try US Mobile for free for up to 30 days. The free trial includes unlimited talk, text, and 30GB of premium data data. Single-line customers who remain active with US Mobile for 12 months after their free trial will get a $50 prepaid card. Potential customers who do not have an eSIM-capable device with US Mobile can order a free SIM card kit to take the free trial. The free trial offer requires you to port in your number. If you do not wish to port your number to US Mobile you can opt for their discount trial offer. The discount trial offer gets new numbers 3 months of service on US Mobile’s base unlimited plan for $15/month instead of $25/month.
The average US Mobile customer pays less than $20/month for their phone plan and they are provided access to customer support by email, phone, and chat, 24 hours a day, 7 days a week.
US Mobile is closing in on 500,000 subscribers as revealed in an interview with the company’s COO and CEO via Youtube.
Supported Phones And BYOD Devices
US Mobile supports bring your own device. Devices compatible with Verizon, AT&T, and T-Mobile can be brought over to US Mobile as long as they are not under contractual obligation. Most universally unlocked phones from manufacturers such as Motorola and Samsung are compatible with the network. Unlocked AT&T phones are also compatible. A small selection of phones are also available for purchase directly from the company.
Where To Buy Service Plans And SIM Cards
Service plans and SIM cards can be purchased directly from US Mobile. SIM cards are also available for purchase through Amazon.
Year Founded: 2014
US Mobile Contact Information
Website: https://usmobile.comStamford, CT
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I have been a customer for a long time — maybe since you first started. My techy daughter did some research and found you. I would like to discuss with someone my plan to make sure I’m using all the benefits offered. I will place a call to customer service either later today or this weekend.
Bad thing about this company is the bait and switch they use to get customers. They offer a free 10 day trial that use one network setting that gives you phone full bars but after the trial band you pay your first month they change the settings that reduce your signals to zero to two bars if your lucky and speeds reduced in some locations drastically.
Another thing is they may be US based but outsource their support to India as other companies do so they bare not a purely US based company.
If they kept the same phone network settings they used in the trial for me they would be the best cell signal and service around but as it is now their service in our area are just as bad as all the rest. Sadly when I did the trial I loved the full signal bars until I decided to keep them and paid only to get reduced signal by over half. Now I am again looking for a reliable company with great signal strength for my area here in Central Florida.
“US Mobile appears to be the first MVNO in the USA to offer pay per GB rates for a shared/pooled data plan.”
No, I think Xfinity Mobile was first with their ‘By the Gig’ plan, followed by Spectrum with the same plan.
Neither Spectrum or Xfinity offer anything close. US Mobile offers an unlimited number lines and an unlimited amount of data billed at $2/GB.
True, US Mobile offers unlimited lines and a low $2/GB rate. But Xfinity and Spectrum were “the first in the USA to offer pay per GB rates for a shared/pooled data plan” where purchased data is shared among up to 10 By the Gig lines.
BTW, your Xfinity Mobile summary page states that up to 5 lines can share data. Actually, “Once you’ve established a billing history with Xfinity Mobile, you may become eligible for up to 10 lines.” I suggest you add a note to explain this.
Xfinity and Spectrum were not first. Shared data plans for a minute amount of lines with pay an outrageous fee for a limited amount of data have been around forever and long before XFM and SM were around. However, no MVNO has done pooled data plans the way USM has. Will update the post to make that a little more clear.
RE the “outrageous fee” comment, I have used both Xfinity and US Mobile shared GiG plans, and each plan is less expensive overall for some customers. My wife today has a single line on the shared pool plan and pays only $11.48/month for 1GB.
She and I shared 2GB on the original Xfinity plan for $24 plus $4 tax. That would cost $6 extra today. US Mobile charges $18.96 + $4 for two lines sharing a pool of 2GB today, which is less. But Xfinity only charges tax for extra each line of unlimited TnT (~$2/line here) and US Mobile costs $9 plus 48c for each line.
So 10 lines with low shared usage of 13GB total would cost $120.80 on US Mobile and $110 on Xfinity Mobile (here). If subscribers need a new phone Xfinity routinely offers $300 discounts if you pay monthly with no interest over 2 years.(we got $600 in rebates up front from Xfinity for 2 phones). So even though the US Mobile pooled data plan costs less for many if not most groups, Xfinity Mobile can save others a significant amount of money overall on its shared Gig plan. Three of our family members currently use less than 1GB per month, and would be ideal candidates, for example. Comparative plan pricing is almost a tie, and just one $50 phone discount/rebate would make Xfinity less expensive over 2 years.
Potential customers should be aware that US mobile restricts using their service for a router / hotspot device, it is in their terms of service: (You may not insert) a US Mobile SIM card into a modem, router, laptop, or other signal broadcasting device….. You are prohibited from using a US Mobile SIM Card with any device other than a basic phone, smartphone, or tablet device to access our Data Services”
I was able to get it working with a Huawei rocket stick after first activating the SIM using my Android phone and it worked for the first couple weeks then suddenly stopped; when I contacted customer support this is what I was told.
They have since updated their terms. Hotspot routers can be used on their shared data plans, but not the unlimited plans.