Tello Mobile: What Are the Pros and Cons?
- Excellent pricing, provides great value for low to intermediate data users
- Wide variety of plans available including custom build
- Good reputation for customer support
- Data rollover when you renew your plan manually
- Limited selection of phones, most are used or refurbished
- Online only brand, no in person customer support
- Most plans do not include unlimited slow data when you run out of 5G data
Phone Plans
Data Only Plans
Tello Mobile Pay As You Go Plans
 | Tello PG Network(s): T-Mobile | Calling Card $10 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
| | Tello PG 15 Network(s): T-Mobile | Calling Card $15 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
| | Tello PG 25 Network(s): T-Mobile | Calling Card $25 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
| | Tello PG50 Network(s): T-Mobile | Calling Card $50 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
How Tello Plans Work
Tello Mobile soft launched in the USA in late 2015, and formerly activated customers on the Sprint network. On 1/18/21, Tello began activating all new customers on the T-Mobile network.
Although the MVNO launched in 2015, its parent company, KeepCalling, is a global telecommunications company that first registered in the USA in the year 2002. From 2011-2014 KeepCalling grew its revenue by over 20000% and was named by Inc 5000 to be one of the fastest growing companies in the USA for 5 consecutive years. With Tello, subscribers join a company that has years of experience in the telecommunications market.
How Tello Phone Plans Work
Tello allows its subscribers to custom build their own cell phone plans. When you custom build your own phone plan with Tello, you’ll enjoy having no contract, free tethering, and international calling at no extra charge. However, the highest data containing plan with 50GB of data is the only one to offer unlimited data at slow speeds of 256Kbps once the high-speed data allotment runs out. Prior to December 2023, all Tello plans with data contained unlimited data at 64Kbps once the plan’s high-speed data allotment was consumed. Tello decided to lower its prices and increase the amount of data included with some plans in December 2023 instead of continuing to offer slow data speeds after the data allotments run out. Customers that wish to have more data can purchase pay go credits or renew their plans early. Customers that renew their plans early and don’t use autopay billing do get to rollover any unused data that they have in their accounts.
In May of 2021, Tello updated its international calling list to include more than 60 countries up from just China, Canada, Mexico, and Romania. Tello charges state and county sales tax, and for the federal universal service fund.
How To Port Out Of Tello
Porting out requires you to call Tello to get your account number. You will need to submit to them your name and email address. They will also ask you for your new provider name. Tello does not use PINS or passwords and so your port out password defaults to 0000.
Phone Unlock Policy
Tello sells all of its phones unlocked, so there is no device unlock policy to worry about.
Tello Mobile
This wireless plan's guide is part of BestMVNO's comprehensive coverage of Tello. See BestMVNO's coverage of the latest Tello news or visit the links below to sign up for service, or configure your APN settings.