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Tello In 2021: What You Need To Know

In this guide, I will explain everything you need to know about Tello before you subscribe. I want you to learn the ins and outs of Tello so that you can make an informed decision on if this is the best place for you to spend your hard earned cash.

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Signup with Tello Mobile and get 25% off for your first 6-months of service. Get 4GB of data for $14.30/month.



Here’s Everything You Should Know Before Subscribing


Tello At A Glance

Logo:
Tello Logo

Year Founded: 2015
Networks Used: Sprint, T-Mobile
LTE Bands Used: 245126671 252641
5G Bands Used: n71 (600MHz)n260 (39GHz)n261 (28GHz)n41 (2500MHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, PayPal

Contact Information

Website:
Phone Number: 1-866-377-0294, 1-678-306-1436
Address/Headquarters:

4780 Ashford Dunwoody Rd
Atlanta, GA, 30338
United States


Social Media Accounts
Facebook
Twitter
Google+

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Overview

Tello soft launched in the USA in late 2015, and formerly activated customers on the Sprint network. As of 1/18/21, Tello began activating all new customers on the T-Mobile network. Customers still using Tello on Sprint will have the option to move to the T-Mobile network at a later date.

Although the MVNO is a relative newcomer to the market, its parent company, KeepCalling, is a global telecommunications company that first registered in the USA in the year 2002.  From 2011-2014 KeepCalling grew its revenue by over 200% and was named by Inc 5000 to be one of the fastest growing companies in the USA for 5 consecutive years. With Tello, subscribers join a company that has years of experience in the telecommunications market.

How Tello Phone Plans Work

Tello Mobile Subscribers Can Custom Build Their Own Phone Plans
Tello Mobile Subscribers Can Custom Build Their Own Phone Plans

 

Tello allows its subscribers to custom build their own cell phone plans.  When you custom build your own phone plan with Tello, you’ll enjoy having no contract, free tethering, unlimited data (speeds reduced to 64 Kbps once high speed data allotment is used up), and international calling at no extra charge. In May of 2021, Tello updated its international calling list to include more than 60 countries up from just China, Canada, Mexico, and Romania. Tello charges state and county sales tax, and for the federal universal service fund.


A Summary Of Tello Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

Talk
Text
Data
Price
Tello Logo
100
Unlimited
500 MB
$6

Network Used: T-Mobile


Tello 8
Tello Logo
300
Unlimited
0 MB
$6

Network Used: T-Mobile


Tello 9
Tello Logo
300
Unlimited
500 MB
$7

Network Used: T-Mobile


Tello 500 Data Talk 300
Tello Logo
100
Unlimited
1 GB
$7

Network Used: T-Mobile


Tello Data 1000
Tello Logo
300
Unlimited
500 MB
$7

Network Used: T-Mobile


Tello Talk&Data 300
Tello Logo
500
Unlimited
500 MB
$8

Network Used: T-Mobile


Tello Talk & Data 500
Tello Logo
Unlimited
Unlimited
1 GB
$10

Network Used: T-Mobile


Tello Value
Tello Logo
100
Unlimited
2 GB
$11

Network Used: T-Mobile


Tello 15
Tello Logo
Unlimited
Unlimited
2 GB
$14

Network Used: T-Mobile


Tello 17
Tello Logo
100
Unlimited
4 GB
$16

Network Used: T-Mobile


Tello 4GB Talk 100
Tello Logo
Unlimited
Unlimited
4 GB
$19

Network Used: T-Mobile


Tello Smart
Tello Logo
Unlimited
Unlimited
6 GB
$24

Network Used: T-Mobile


Tello Unlimited 6GB
Tello Logo
Unlimited
Unlimited
8 GB
$29

Network Used: T-Mobile


Tello Unlimited 8GB
Tello Logo
Unlimited
Unlimited
25 GB
$39

Network Used: T-Mobile


Tello Data 39
   

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Tello Data Only Plans

Data
Price
Data Type
Tello Logo
500MB
$5
Data Only SIM

Network Used: T-Mobile


Tello Data Starter
Tello Logo
1GB
$6
Data Only SIM

Network Used: T-Mobile


Tello Data 1GB
Tello Logo
2GB
$10
Data Only SIM

Network Used: T-Mobile


Tello Data 2GB
Tello Logo
4GB
$15
Data Only SIM

Network Used: T-Mobile


Tello Data 4GB
Tello Logo
6GB
$20
Data Only SIM

Network Used: T-Mobile


Tello Data 6GB
Tello Logo
8GB
$25
Data Only SIM

Network Used: T-Mobile


Tello Data 8GB
   


Tello Pay As You Go Plans

Tello Logo Tello PG Network(s): T-Mobile
Calling Card
$10
Minutes/Data
1c min/2c MB
SMS/MMS
1c/1c
Duration
90 days
Tello Logo Tello PG 15 Network(s): T-Mobile
Calling Card
$15
Minutes/Data
1c min/2c MB
SMS/MMS
1c/1c
Duration
90 days
Tello Logo Tello PG 25 Network(s): T-Mobile
Calling Card
$25
Minutes/Data
1c min/2c MB
SMS/MMS
1c/1c
Duration
90 days
Tello Logo Tello PG50 Network(s): T-Mobile
Calling Card
$50
Minutes/Data
1c min/2c MB
SMS/MMS
1c/1c
Duration
90 days
   


Supported Phones And BYOD Devices

Tello does sell mobile phones, however,  those that already have a phone are welcome to bring it to Tello, as long is it is out of contract and compatible with the Sprint or T-Mobile network. Phones must also support VoLTE HD voice calling. Most universally unlocked phones from Motorola and Samsung are also compatible.

Where To Buy Service Plans And SIM Cards

SIM cards and plans must be purchased directly from Tello.  If you already have a Sprint SIM card, you can safely use that with Tello without having to purchase a new SIM card.


Customer Support

Customer support is provided by way of email, chat and over the phone.



How To Port Out

Porting out requires you to call Tello to get your account number. You will need to submit to them your name and email address. They will also ask you for your new provider name. Tello does not use PINS or passwords and so your port out password defaults to 0000.


Phone Unlock Policy

Tello sells all of its phones unlocked, so there is no device unlock policy to worry about.





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