Tello At A Glance
Year Founded: 2015
Subscribers: 100,000
Networks Used: T-Mobile
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, PayPal
Contact Information
Website: https://tello.com/Phone Number: 1-866-377-0294, 1-678-306-1436
Address/Headquarters:
4780 Ashford Dunwoody Rd
Atlanta, GA, 30338
United States
Social Media Accounts
A Summary Of Tello Phone Plans
Last Updated: Aug 16, 2023No Credit Check Single Line Monthly Prepaid Plans
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Data Only Plans
Tello Pay As You Go Plans
| | Tello PG Network(s): T-Mobile | Calling Card $10 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
| | Tello PG 15 Network(s): T-Mobile | Calling Card $15 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
| | Tello PG 25 Network(s): T-Mobile | Calling Card $25 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
| | Tello PG50 Network(s): T-Mobile | Calling Card $50 | Minutes/Data 1c min/2c MB | SMS/MMS 1c/1c | Duration 90 days |
Things To Know About Tello Before You Subscribe
Tello soft launched in the USA in late 2015, and formerly activated customers on the Sprint network. As of 1/18/21, Tello began activating all new customers on the T-Mobile network.
Although the MVNO is a relative newcomer to the market, its parent company, KeepCalling, is a global telecommunications company that first registered in the USA in the year 2002. From 2011-2014 KeepCalling grew its revenue by over 20000% and was named by Inc 5000 to be one of the fastest growing companies in the USA for 5 consecutive years. With Tello, subscribers join a company that has years of experience in the telecommunications market.
How Tello Phone Plans Work
Tello allows its subscribers to custom build their own cell phone plans. When you custom build your own phone plan with Tello, you’ll enjoy having no contract, free tethering, unlimited data (speeds reduced to 64 Kbps once high speed data allotment is used up), and international calling at no extra charge. In May of 2021, Tello updated its international calling list to include more than 60 countries up from just China, Canada, Mexico, and Romania. Tello charges state and county sales tax, and for the federal universal service fund.
Supported Phones And BYOD Devices
Tello does sell mobile phones, however, those that already have a phone are welcome to bring it to Tello, as long as it is out of contract and compatible with the T-Mobile network. Phones must also support VoLTE HD voice calling. Most universally unlocked phones from Motorola and Samsung are also compatible.
Where To Buy Service Plans And SIM Cards
SIM cards and plans must be purchased directly from Tello. If you already have a Sprint SIM card, you can safely use that with Tello without having to purchase a new SIM card.
Tello Customer Service
Customer support is provided by way of email, chat and over the phone.
How To Port Out Of Tello
Porting out requires you to call Tello to get your account number. You will need to submit to them your name and email address. They will also ask you for your new provider name. Tello does not use PINS or passwords and so your port out password defaults to 0000.
Phone Unlock Policy
Tello sells all of its phones unlocked, so there is no device unlock policy to worry about.