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Red Pocket Mobile In 2020: What You Need To Know

In this guide, I will explain everything you need to know about Red Pocket Mobile before you subscribe. I want you to learn the ins and outs of Red Pocket Mobile so that you can make an informed decision on if this is the best place for you to spend your hard earned cash.

Red Pocket Mobile Deals


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Here’s Everything You Should Know Before Subscribing


Red Pocket Mobile At A Glance

Logo:
Red Pocket Mobile Logo

Year Founded: 2006
Networks Used: AT&T, Sprint, T-Mobile, Verizon
LTE Bands Used: 2, 4, 13, 2, 4, 5, 12, 14, 17, 29, 30, 66, 2, 4, 5, 12, 66, 71, 25, 26, 41,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, Refill Cards

Overview

Red Pocket Mobile is a prepaid MVNO that was founded in 2006. The company has partnered with AT&T (GSMA), Sprint (CDMAS), T-Mobile (GSMT) and Verizon (CDMAV) to provide service and coverage to its customers. Their plans have traditionally focused on catering to those who have a need to call internationally and who speak other languages.

You don’t have to have international calling needs to subscribe to Red Pocket Mobile. Red Pocket’s phone plans are competitively priced, and can particularly be a great value to low usage customers.

Red Pocket Mobile also powers Black Wireless and Mango Mobile.

Customer Referral Program

Red Pocket offers a generous refer a friend program. Those who refer a friend earn up to a $25 account credit per each referral. The credit is awarded after the friend renews their plan for a second month.

A $25 account credit will be issued if the referral subscribes to a plan priced $30 or more. A $7.50 credit will be awarded if the referral subscribes to a plan priced under $30. A subscriber can earn a maximum of $500 per year in referrals.

Those subscribing to Red Pocket through a referral code/link will also receive up to $25 off their first month of service. A $25 discount will be awarded for subscribing to a plan above $30 and a $7.50 credit if the plan is less than $30.

Red Pocket’s Phone Plans Explained

Red Pocket Mobile Website Screenshot
Red Pocket Mobile Website Screenshot

Red Pocket Mobile’s phone plans are synonymous with variety. The company really offers something for everyone. There are monthly plans, annual plans, multi-month discount plans, family discount plans, data-only plans, and even global data-only plans. Some plans are sold exclusively through online retailers like eBay and Amazon.

A total of 7 monthly phone plans are sold directly through the Red Pocket website.

Customers can pick from the following options:

  • $10/month – 500 minutes, 500 texts, 500MB hard-capped data, available on AT&T, Sprint, T-Mobile and Verzon
  • $15/month – 1,000 minutes, unlimited texts, 1GB hard-capped data, available on AT&T, Sprint, T-Mobile and Verizon
  • $19/month – unlimited everything, but only the first 3GB of data is at high-speeds before throttling to 2G data speeds. Available on AT&T, Sprint, and Verizon
  • $30/month – unlimited everything with 8GB of data at high-speeds before throttling to 2G data speeds. Available on AT&T, Sprint, and Verizon
  • $40/month – unlimited everything with 20GB of data at high-speeds before throttling to 2G data speeds. Available on AT&T and Sprint
  • $40/month – unlimited everything with 10GB of data at high-speeds before throttling to 2G data speeds. Available on T-Mobile and Verizon
  • $60/month – unlimited everything, available on AT&T, Sprint, and Verizon

Taxes and fees cost extra with each plan. There are no activation fees for single lines of service.

Don’t Be Fooled By The Fine Print

Subscribers on the $60 unlimited everything plan may have their data speeds temporarily slowed down if they average more than 30GB of high-speed data usage during their current billing month. This detail is hidden within Red Pocket Mobile’s terms and conditions webpage. The company calls this plan an unlimited LTE plan but their terms and conditions say otherwise.

Family Plan Option

The $30 plan has a family plan option. Account holders can add up to 4 additional lines to their plan at a cost of $20/line. The multi-line discount is applied starting on the 2nd month of service. There is a $10 setup fee charged per line. No other Red Pocket plans offer group discounts.

eBay Exclusive Phone Plans

Red Pocket has several eBay exclusive plans and pricing on them does frequently change as they often go on sale. There are 3 main 360-day annual plans being offered through the outlet.

  • $15/month – $180 due upfront, unlimited everything with first 2GB of data each month at high-speeds. Available on AT&T, Sprint, T-Mobile and Verizon
  • $20/month – $240 due upfront, unlimited everything with first 7GB of data each month at high-speeds. Available on AT&T, Sprint, and Verizon
  • $30/month – $360 due upfront, unlimited everything with first 20GB of data each month at high-speeds. Available on Sprint

The plans really are a great value for customers willing to pay for 360-days of service up front.

There are some other eBay exclusive annual plans available as well. But they are more geared towards low usage customers. Check them out below:

  •  $2.50/month – $30 due upfront, 200 minutes, 1,000 text messages, 200MB of data. Available on Sprint
  • $5/month – $60 due upfront, 100 minutes, 100 texts, 500MB data. Available on AT&T, Sprint, and Verizon
  • $8.25/month – $99 due upfront, 500 minutes, 500 texts, 500MB data. Available on AT&T, Sprint, and Verizon
  • $14.08/month – $168.96 due upfront, 1,000 minutes, unlimited texts, 1GB data. Available on AT&T, Sprint, T-Mobile, and Verizon
  • $12.91/month – $12.91 due upfront, unlimited minutes, unlimited texts, 1GB data. Available on AT&T, Sprint, and Verizon

The talk, text and data allotments shown are what subscribers can use every 30 days before they run out. Subscribers then must either top up or wait for the next 30 day cycle for the allotments to renew.

Add-on top-ups for the low usage plans are available with the following pricing:

  • $2 – 100MB of additional data
  • $5 – 250MB of additional data

If you need to add a top up to your plan, keep in mind it will not rollover for the next 30-day billing cycle. It must be used up during the billing cycle that you add it to your plan or it will be forfeited in the next month.

What Plan Features Are Supported By Red Pocket Mobile

Red Pocket Mobile works on all the major networks in the USA, however, the same plan may have different features available to it depending on what network it’s being used with.

  • International text messaging – available on AT&T, T-Mobile and Sprint networks at no extra charge but costs $0.20 per text if your Red Pocket Mobile plan is used on Verizon’s network
  • International calling – available on all networks
  • Hotspot/Tethering – Available on all networks, but only iPhones have access on Verizon’s network. Subscribers may need to ask Red Pocket to enable hotspot on their lines for them
  • WiFi calling – available on AT&T, Sprint and T-Mobile. The T-Mobile network plans only have WiFi calling available to Android devices, not iPhones. WiFi calling is available on Sprint and AT&T for iOS devices.
  • HD Voice/VoLTE calling – available on all networks

Unfortunately there is no app available to manage accounts. Customers must login through a browser to keep tabs on their account.

Data Only Plans

Red Pocket Has Data Only Plans
Red Pocket Has Data Only Plans

Red Pocket does offer 3-data only plans for use on AT&T’s network. Pricing starts at just at $10/month for a data only plan with 1GB of data. You can scroll further down below for the full list of available plan options.

Refund And Cancellation Policy

Only the eBay exclusive plans come with a very limited satisfaction guarantee. You can get a full refund for your eBay plan purchase as long as it is requested within 30-days of receiving your SIM starter kit and you have used less than 30 minutes, 30 text messages and 30 MB of data. For all other plans, no refunds will be issued if you are unhappy with service.

If you purchase a phone from Red Pocket and are unhappy with it you have within 7-days of receiving it to return it. You are responsible for return shipping charges. Customers must also pay for their own return label and a 20% restocking fee. A $25.00 handling fee will also be debited from the final return amount. Be forewarned, Red Pocket claims that a refund will not be issued if the device has been used.

Review

I took a test run of Red Pocket Mobile by subscribing to one of the company’s CDMAV (Verizon based) plans for over two months. If you are not sure if Red Pocket Mobile is for you, perhaps this review can help.


A Summary Of Red Pocket Mobile Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

Talk
Text
Data
Price
Red Pocket Mobile Logo
500
500
500 MB
$10.00

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile $10 Essentials
Red Pocket Mobile Logo
1000
Unlimited
1 GB
$15.00

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile $15 Essentials
Red Pocket Mobile Logo
Unlimited
Unlimited
3 GB
$20.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile $20 Unlimited Plan
Red Pocket Mobile Logo
Unlimited
Unlimited
8 GB
$30.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile $30 Unlimited Plan
Red Pocket Mobile Logo
Unlimited
Unlimited
20 GB
$40.00

Network Used: AT&T, Sprint


Red Pocket Mobile $40 Unlimited Plan A-S
Red Pocket Mobile Logo
Unlimited
Unlimited
10 GB
$40.00

Network Used: T-Mobile, Verizon


Red Pocket Mobile $40 Unlimited Plan T-V
Red Pocket Mobile Logo
Unlimited
Unlimited
Unlimited GB
$60.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile $60 Unlimited LTE Plan
   

No Credit Check Multi-Month Plans


Talk
Text
Data
Price
Red Pocket Mobile Logo
200
1000
200 MB
$2.5

Network Used: Sprint


Red Pocket Mobile eBay Annual Basic Plan
Red Pocket Mobile Logo
100
100
500 MB
$5.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile eBay Annual Budget Plan
Red Pocket Mobile Logo
500
500
500 MB
$8.25

Network Used: AT&T, Sprint, T-Mobile


Red Pocket Mobile Amazon Annual 500
Red Pocket Mobile Logo
500
500
500 MB
$8.25

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile eBay Annual 500
Red Pocket Mobile Logo
1000
Unlimited
1 GB
$14.08

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile eBay Annual 1GB
Red Pocket Mobile Logo
Unlimited
Unlimited
2 GB
$14.99

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile eBay Annual 2GB
Red Pocket Mobile Logo
Unlimited
Unlimited
7 GB
$20.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile 7GB eBay Annual Unlimited Plan
Red Pocket Mobile Logo
Unlimited
Unlimited
2 GB
$21

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Annual 2GB
Red Pocket Mobile Logo
Unlimited
Unlimited
3 GB
$21.25

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Annual 3GB
Red Pocket Mobile Logo
Unlimited
Unlimited
20 GB
$30

Network Used: AT&T, Sprint, T-Mobile


Red Pocket Mobile eBay Annual 20GB
   

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Red Pocket Mobile Data Only Plans

Data
Price
Data Type
Red Pocket Mobile Logo
1GB
$10
Data Only SIM

Network Used: AT&T, Sprint


Red Pocket Mobile Broadband Starter
Red Pocket Mobile Logo
5GB
$25
Data Only SIM

Network Used: AT&T, Sprint


Red Pocket Mobile Broadband Moderate
Red Pocket Mobile Logo
20GB
$40
Data Only SIM

Network Used: AT&T, Sprint


Red Pocket Mobile Broadband Heavy
   


Supported Phones And BYOD Devices

Red Pocket Mobile doesn’t really sell many phones. Only Apple iPhones are sold through the Red Pocket Mobile online store. The latest iPhone models are carried and often times they have deals when a new iPhone gets launched.

If you’ve already got your own phone, it will be compatible with Red Pocket Mobile as long as it is paid off, out of contract and hasn’t been flagged lost or stolen. Universally unlocked phones from manufacturer’s such as Motorola and Samsung are also compatible.

Where To Buy Service Plans And SIM Cards

SIM card kits can be purchased directly from Red Pocket Mobile as well as through Amazon and eBay, Dollar General, CVS and many other locations throughout the country.

If you are interested in initiating service with the company, you may first want to check out their Amazon and eBay deals.  Red Pocket Mobile offers exclusive deals and plans through each retailer.  Some of those plans include multi-month discount plans which are significantly cheaper than what they sell directly on their own website.


Customer Support

Customer support is available over the phone, by online chat and through social media.  They offer customer support in 4 different languages including English, Spanish, Chinese and Filipino.

Contact Information

Website:
Phone Number: (888) 993-3888
Address/Headquarters:
Social Media Accounts
Facebook
Instagram
Twitter
Google+


How To Port Out

Porting out requires you to know your account number and pin number. For CDMAV plans, your account number is your phone number. Your PIN number is the last 4 digits of your phone number. The account number that you see in your account dashboard cannot be used for porting out. It is likely that your account number and PIN number works the same for Red Pocket Mobile's other network plans.




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Jacques Beauclair

I am a canadian that will travel to USA next April for a full month. I ordered a SIM card with the plan at $10,00. Is there a problem with Red Poket to mail the SIM card to Montreal Canada? I intend to use it only when I will be in the states. I ordered the SIM card 8 work days ago and I did not received it yet.

Sevi

Went from Boost to Mint and now Red Pocket,and out of all 3 , Red Pocket has the best coverage in my area.
I like Mint’s pricing but since their coverage is not good, the price is irrelevant.
Plan on buying the Ebay 5Gigs yearly plan which comes to about $18 per month.

El la

I have the plan for $10.00 which is the 500 minutes, 500 texts and 500mb of data. I want to start purchasing the Monthly refill scratch off card for my plan, and can find it nowhere. Red Pocket themself tells me the same thing over and over: They sell them at CVS, Target, Dollar General. I have never been able to find any Red Pocket scratch off monthly refill cards at ANY of these places…and I have searched. I live in the Chicago, Illinois area and am really frustrated by this. Does anyone know of any confirmed locations carrying the Scratch off Refill cards for the $10.00 monthly plan? Much thanks for any information you can provide. Also, I am already aware that ebay, or amazon might have them, but I am not interested in purchasing them this way.

James

If I got the Red Pocket unlimited talk and text 5gb data plan on ATT is there a hard cap on the upload and download?
I currently use Mint Mobile and they started doing a 5mbs up and 1mbs down cap and its making my internet run like 2g instead of 4g. I currently use my phone to do Instacart shopping to make a living and it keeps disconnecting me due to the cap.

Derek

I decided to try Red Pocket after being a customer of Verizon for over 15 years. I did a little bit of research before choosing Red Pocket and I liked the idea of staying on the same network. My plan was to transfer 1 phone over to test the plan, and transfer over 3 more phones if successful. I ordered a CDMA sim card on 11/6 directly from their website after verifying it had good coverage in my area and my phone was compatible with the SIM card. I received a SIM card about 5 days later I and attempted to activate it via the website. The site stated that it could not be activated. I called them about 815pm ish PST. I waited my turn for about 40min, and after explaining my situation the call was disconnected, almost as if their phone system shut off as I heard something in the background noise. I attempted to call back around 9pm PST, however the voice prompt stated their offices were closed. I was very perturbed that they took the call knowing that the phone system would turn off, and or at least warn me that the call may be disconnected due to the closure. Why would they not call me back knowing I could not add their service? I called back the next morning. RedPocket informed me that because of a contract that they could not port my # and activate a CDMA card from Verizon (which is not stated on their website), therefore I had 2 choices, 1) Switch to GSMA, or 2) Switch to GSMA, then after a month switch to CDMA. I decided to try GSMA for a while, and requested a GSMA card, 2nd card.
After waiting a week, I received a card, but it was the wrong one, so I had to call back to request a new one. Coincidently I experienced more phone problems. I waited my turn in line for 45 minutes and my call was disconnected. I called back and waited an additional 35-40 minutes for my turn, and it was disconnected again. I finally got a hold of someone by calling in the morning and requested the right card be mailed to me.
After receiving and activating the 3rd card I realized that I had no service in 90% of my residence. I double checked the coverage with the map provided on RedPocket, and it showed excellent coverage with no dead zones where I lived. I contacted RedPocket and requested a CDMA card as I knew this was more a reliable network. I was met with confusion from customer service as they insisted I purchased the card from Amazon, and they needed to charge me $10 to receive a card from them. After giving them my order #, they realized I was correct and mailed me out a free card.
After waiting another week I received my 4rd card. Upon receiving the CDMA card I contacted RedPocket, and told them I was ready to switch cards. I was informed that by switching networks it would nullify my current plan and I would have to pay for a new plan despite being on the plan for only a week (a policy that was not explained to me when ordering the CDMA card). I pointed out that I entered into a service agreement with them that I would have service according to the coverage they advertised. The agent got approval from their support team, and agreed to activate the card at no additional cost. About halfway through the process I was hung up on. I mentioned the phone issue with previous agents, but none of the agents acknowledged a problem. Since being disconnected and hung up on was so frequent I called back and complained, as well as to re-start the activation process. I was told that their agents do not have the ability to call customers back if the call is disconnected. I was told my phone was activated and needed to be rebooted in an hour in order for it to work.
My phone did not work after an hour and several reboots, so I called back. After waiting for my turn for 20min from a landline I was disconnected. At this point I was frustrated and fed up. I contacted Verizon and requested my number be ported back to them.
Verizon asked for an account # and pin #, which was never given to me from RedPocket so I had to contact RedPocket again. RedPocket informed me that they would release my number at 12am the following day. Of course that did not occur, so I had to call RedPocket. RedPocket acknowledged that it should have happened and released the # back to Verizon on 12/5/18.
Throughout my experience, I contacted RedPocket about 20x in a span of 30 days. At every encounter my attempt to activate and continue service was mismanaged. The agents were cooperative and pleasant, however the ones I spoke to did not appear to have the tools necessary to do a job and mismanaged my service, in addition wasted my time. I found that they could use more training with basic customer service, by putting themselves in the shoes of the customer. Their phone system caused frequent disconnections from reliable landlines and mobile numbers. They did not acknowledge the phone problem or attempted to rectify the problem. About the 10th phone call I requested that they not put me hold because of the frequent disconnections. Hold times are very long. Anytime after 9am PST one should expect a 30-45 min hold time, with a warning that you may be disconnected waiting in line or on hold. On one of the last calls I made I requested a refund for my troubles, the agent spoke with a supervisor and I was denied.
The price and the flexibility attracted me to RedPocket. My hope was to save a few bucks and bring the rest of my family over, however I was very disappointed. I wasted several hours attempting to switch carriers, which should be a relatively easy process. I would strongly advise anyone considering. RedPocket to not use them.

James

Good luck, you’ll need it. I bought a Sim from them probably a year ago now. And every time I try to activate on my unlocked phone it spits out a new random error. Customer service is nice and all but ultimately useless.

Alex

I’m trying to figure out how things would play out in the following scenario. Let’s say I get the annual plan with Red Pocket and then I want to travel to Canada or Mexico. If I want service, is my only option to get another temporary plan and swap SIM cards? I used to have Cricket, and they had an option to upgrade the plan to work in Canada, so I made use of this for one month. But if I were to travel to Canada (or Mexico) while on the Red Pocket annual plan, what would be my option(s) for getting phone service there? (I’m not even talking about international travel outside N. America at this point.)

Gabe

If I wanted to have a Verizon-network MiFi on Red Pocket, I could not use one of RP’s data-only plans (GSM). But I assume if I bought one of RP’s Verizon CDMA network plans with an appropriate amount of data, it’d work (i.e., there’s no problem with using a complete phone service sim in a CDMA MiFi). Is that correct?

Dean

Are they offering unthrottled 4glte up to the data limit, then free 2g after that like the major carriers? I am very interested but concerned about potential overage charges.

Serg

Should let people know that RedPocketMobile doesn’t support FaceTime over cellular connection. Also doesn’t support full MMS. For some people it’s a deal breaker!

Raihan Mohammad Nur

what about the refund policy if i don’t like the network red pocket? what if there is a issue with the network?

Bryan Hughes

Thanks for the helpful review! I recently switched from Verizon postpaid to prepaid and have noticed a huge difference in latency due to postpaid customers receiving higher priority. Do you know, would using an MVNO like Red Pocket be a similar experience in network priority to being a Verizon prepaid customer?

Randy

Looking for just talk; no text or data but the $10 per month might work. How much is the “taxes and fees”. Looking for under $15 per mo. Live in TN

Jessica

Do you offer family plan?