Red Pocket Mobile - Everything You Should Know Before Subscribing


Red Pocket Mobile Deals

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Red Pocket Mobile Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

Talk
Text
Data
Price
Red Pocket Mobile Logo
500
500
500 MB
$10.00

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile $10 Essentials
Red Pocket Mobile Logo
1000
Unlimited
1 GB
$15.00

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile $15 Essentials
Red Pocket Mobile Logo
Unlimited
Unlimited
3 GB
$20.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile $20 Unlimited Plan
Red Pocket Mobile Logo
Unlimited
Unlimited
8 GB
$30.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile $30 Unlimited Plan
Red Pocket Mobile Logo
Unlimited
Unlimited
20 GB
$40.00

Network Used: AT&T, Sprint


Red Pocket Mobile $40 Unlimited Plan A-S
Red Pocket Mobile Logo
Unlimited
Unlimited
10 GB
$40.00

Network Used: T-Mobile, Verizon


Red Pocket Mobile $40 Unlimited Plan T-V
Red Pocket Mobile Logo
Unlimited
Unlimited
Unlimited GB
$60.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile $60 Unlimited LTE Plan
   

No Credit Check Multi-Month Plans


Talk
Text
Data
Price
Red Pocket Mobile Logo
200
1000
200 MB
$2.5

Network Used: Sprint


Red Pocket Mobile eBay Annual Basic Plan
Red Pocket Mobile Logo
100
100
500 MB
$5.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile eBay Annual Budget Plan
Red Pocket Mobile Logo
500
500
500 MB
$8.25

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Annual 500
Red Pocket Mobile Logo
500
500
500 MB
$8.25

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile eBay Annual 500
Red Pocket Mobile Logo
1000
Unlimited
1 GB
$14.08

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile eBay Annual 1GB
Red Pocket Mobile Logo
Unlimited
Unlimited
2 GB
$14.99

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile eBay Annual 2GB
Red Pocket Mobile Logo
Unlimited
Unlimited
1 GB
$17

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Annual 1GB
Red Pocket Mobile Logo
Unlimited
Unlimited
5 GB
$20.00

Network Used: AT&T, Sprint, Verizon


Red Pocket Mobile 5GB eBay Annual Unlimited Plan
Red Pocket Mobile Logo
Unlimited
Unlimited
2 GB
$21

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Annual 2GB
Red Pocket Mobile Logo
Unlimited
Unlimited
3 GB
$21.25

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Annual 3GB
Red Pocket Mobile Logo
Unlimited
Unlimited
20 GB
$25.83

Network Used: AT&T, Sprint, T-Mobile


Red Pocket Mobile eBay Annual 20GB
   
Talk
Text
Data
Price
Red Pocket Mobile Logo
Unlimited
Unlimited
3 GB
$25.5

Network Used: AT&T, Sprint, T-Mobile, Verizon


Red Pocket Mobile Amazon Semi-Annual 3GB
   

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Red Pocket Mobile Data Only Plans

Wireless ProviderDataPriceData Type
Red Pocket Mobile LogoRed Pocket Mobile Broadband Starter   1GB   $10Data Only SIM
Red Pocket Mobile LogoRed Pocket Mobile Broadband Moderate   5GB   $25Data Only SIM
Red Pocket Mobile LogoRed Pocket Mobile Broadband Heavy   20GB   $40Data Only SIM



Things To Know About Red Pocket Mobile

Red Pocket Mobile At A Glance

Logo:
Red Pocket Mobile Logo
Year Founded: 2006
Networks Used: AT&T, Sprint, T-Mobile, Verizon
LTE Bands Used: 2, 4, 13, 2, 4, 5, 12, 14, 17, 29, 30, 66, 2, 4, 5, 12, 66, 71, 25, 26, 41,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, Refill Cards

Contact Information

Website:
Phone Number: (888) 993-3888
Address/Headquarters:

Social Media Accounts

Facebook
Instagram
Twitter
Google+

Red Pocket Mobile An Overview

Red Pocket Mobile is a prepaid MVNO that was founded in 2006.  The company has partnered with AT&T (GSMA), Sprint (CDMAS), T-Mobile (GSMT) and Verizon (CDMAV) to provide service to its customers. Their plans have traditionally focused on catering to those who have a need to call internationally and who speak other languages.

You don’t have to have international calling needs to subscribe to Red Pocket Mobile. Red Pocket’s phone plans are competitively priced, and can particularly be a great value to low usage customers.

Red Pocket Mobile also powers Black Wireless and Mango Mobile.

Review

I took a test run of their service by subscribing to one of the company’s CDMAV (Verizon) plans for over two months. If you are not sure if Red Pocket Mobile is for you, perhaps this review can help.

Where To Buy Red Pocket Mobile Service Plans And SIM Cards

SIM card kits can be purchased directly from Red Pocket Mobile as well as through Amazon and eBay, Dollar General, CVS and many other locations throughout the country.If you are interested in initiating service with the company, you may first want to check out their Amazon and eBay deals.  Red Pocket Mobile offers exclusive deals and plans through each retailer.  Some of those plans include multi-month discount plans which are significantly cheaper than what they sell directly on their own website.

Supported Phones And BYOD Devices

Red Pocket Mobile doesn’t really offer many phones for sale. If you’ve already got your own phone, it will be compatible with Red Pocket Mobile as long as it is paid off, out of contract and hasn’t been flagged lost or stolen. Universally unlocked phones from manufacturer’s such as Motorola and Samsung are also compatible.

Be aware that if you have an Apple iPhone, Apple will block MMS picture messaging from working properly on Red Pocket’s GSMA plans.  The GSMA plans correspond to AT&T’s network.

Red Pocket Mobile Customer Support

Customer support is available over the phone, by online chat and through social media.  They offer customer support in 4 different languages including English, Spanish, Chinese and Filipino.



Porting Out From Red Pocket Mobile

Porting out requires you to know your account number and pin number. For CDMAV plans, your account number is your phone number. Your PIN number is the last 4 digits of your phone number. The account number that you see in your account dashboard cannot be used for porting out. It is likely that your account number and PIN number works the same for Red Pocket Mobile's other network plans.




39 Comments
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Jacques Beauclair
Jacques Beauclair
1 year ago

I am a canadian that will travel to USA next April for a full month. I ordered a SIM card with the plan at $10,00. Is there a problem with Red Poket to mail the SIM card to Montreal Canada? I intend to use it only when I will be in the states. I ordered the SIM card 8 work days ago and I did not received it yet.

Joe P
Joe P
1 year ago

I would be surprised if there’s a problem shipping, but you should contact Red Pocket to be sure. It may be taking longer than usual because it is shipping internationally, but check with Red Pocket anyway.

Sevi
Sevi
1 year ago

Went from Boost to Mint and now Red Pocket,and out of all 3 , Red Pocket has the best coverage in my area.
I like Mint’s pricing but since their coverage is not good, the price is irrelevant.
Plan on buying the Ebay 5Gigs yearly plan which comes to about $18 per month.

El la
El la
1 year ago

I have the plan for $10.00 which is the 500 minutes, 500 texts and 500mb of data. I want to start purchasing the Monthly refill scratch off card for my plan, and can find it nowhere. Red Pocket themself tells me the same thing over and over: They sell them at CVS, Target, Dollar General. I have never been able to find any Red Pocket scratch off monthly refill cards at ANY of these places…and I have searched. I live in the Chicago, Illinois area and am really frustrated by this. Does anyone know of any confirmed locations carrying the Scratch off Refill cards for the $10.00 monthly plan? Much thanks for any information you can provide. Also, I am already aware that ebay, or amazon might have them, but I am not interested in purchasing them this way.

James
James
1 year ago

If I got the Red Pocket unlimited talk and text 5gb data plan on ATT is there a hard cap on the upload and download?
I currently use Mint Mobile and they started doing a 5mbs up and 1mbs down cap and its making my internet run like 2g instead of 4g. I currently use my phone to do Instacart shopping to make a living and it keeps disconnecting me due to the cap.

Derek
Derek
1 year ago

I decided to try Red Pocket after being a customer of Verizon for over 15 years. I did a little bit of research before choosing Red Pocket and I liked the idea of staying on the same network. My plan was to transfer 1 phone over to test the plan, and transfer over 3 more phones if successful. I ordered a CDMA sim card on 11/6 directly from their website after verifying it had good coverage in my area and my phone was compatible with the SIM card. I received a SIM card about 5 days later I and attempted to activate it via the website. The site stated that it could not be activated. I called them about 815pm ish PST. I waited my turn for about 40min, and after explaining my situation the call was disconnected, almost as if their phone system shut off as I heard something in the background noise. I attempted to call back around 9pm PST, however the voice prompt stated their offices were closed. I was very perturbed that they took the call knowing that the phone system would turn off, and or at least warn me that the call may be disconnected due to the closure. Why would they not call me back knowing I could not add their service? I called back the next morning. RedPocket informed me that because of a contract that they could not port my # and activate a CDMA card from Verizon (which is not stated on their website), therefore I had 2 choices, 1) Switch to GSMA, or 2) Switch to GSMA, then after a month switch to CDMA. I decided to try GSMA for a while, and requested a GSMA card, 2nd card.
After waiting a week, I received a card, but it was the wrong one, so I had to call back to request a new one. Coincidently I experienced more phone problems. I waited my turn in line for 45 minutes and my call was disconnected. I called back and waited an additional 35-40 minutes for my turn, and it was disconnected again. I finally got a hold of someone by calling in the morning and requested the right card be mailed to me.
After receiving and activating the 3rd card I realized that I had no service in 90% of my residence. I double checked the coverage with the map provided on RedPocket, and it showed excellent coverage with no dead zones where I lived. I contacted RedPocket and requested a CDMA card as I knew this was more a reliable network. I was met with confusion from customer service as they insisted I purchased the card from Amazon, and they needed to charge me $10 to receive a card from them. After giving them my order #, they realized I was correct and mailed me out a free card.
After waiting another week I received my 4rd card. Upon receiving the CDMA card I contacted RedPocket, and told them I was ready to switch cards. I was informed that by switching networks it would nullify my current plan and I would have to pay for a new plan despite being on the plan for only a week (a policy that was not explained to me when ordering the CDMA card). I pointed out that I entered into a service agreement with them that I would have service according to the coverage they advertised. The agent got approval from their support team, and agreed to activate the card at no additional cost. About halfway through the process I was hung up on. I mentioned the phone issue with previous agents, but none of the agents acknowledged a problem. Since being disconnected and hung up on was so frequent I called back and complained, as well as to re-start the activation process. I was told that their agents do not have the ability to call customers back if the call is disconnected. I was told my phone was activated and needed to be rebooted in an hour in order for it to work.
My phone did not work after an hour and several reboots, so I called back. After waiting for my turn for 20min from a landline I was disconnected. At this point I was frustrated and fed up. I contacted Verizon and requested my number be ported back to them.
Verizon asked for an account # and pin #, which was never given to me from RedPocket so I had to contact RedPocket again. RedPocket informed me that they would release my number at 12am the following day. Of course that did not occur, so I had to call RedPocket. RedPocket acknowledged that it should have happened and released the # back to Verizon on 12/5/18.
Throughout my experience, I contacted RedPocket about 20x in a span of 30 days. At every encounter my attempt to activate and continue service was mismanaged. The agents were cooperative and pleasant, however the ones I spoke to did not appear to have the tools necessary to do a job and mismanaged my service, in addition wasted my time. I found that they could use more training with basic customer service, by putting themselves in the shoes of the customer. Their phone system caused frequent disconnections from reliable landlines and mobile numbers. They did not acknowledge the phone problem or attempted to rectify the problem. About the 10th phone call I requested that they not put me hold because of the frequent disconnections. Hold times are very long. Anytime after 9am PST one should expect a 30-45 min hold time, with a warning that you may be disconnected waiting in line or on hold. On one of the last calls I made I requested a refund for my troubles, the agent spoke with a supervisor and I was denied.
The price and the flexibility attracted me to RedPocket. My hope was to save a few bucks and bring the rest of my family over, however I was very disappointed. I wasted several hours attempting to switch carriers, which should be a relatively easy process. I would strongly advise anyone considering. RedPocket to not use them.

Preston
Preston
1 year ago
Reply to  Derek

WOW what a freakin’ nightmare. From your review alone I would have entirely canceled my plans to switch to Red Pocket if not for the fact that I happen to live in a hilly area with spotty signal coverage except from Verizon. And being that Red Pocket lets me choose which network I want to be on, my choices are limited. I’ve used Straight Talk, Mint (T-Mobile) and Verizon. and Verizon has the best signal here. Sprint is one that I haven’t isolated though, so I don’t know how strong their signal is where I am. With Mint, I can’t even get a signal inside or outside the house, and I’m usually home all day, so only wi-fi calling works. But then sometimes my ISP likes to do maintenance work late at night, which means I then have no service at all. I have two phones, and using wi-fi for calling does work, assuming my ISP is up, but if I’m paying to be able to have access to cell service, I kinda like being able to use it if I need it.

I’d like to go back to a cell provider that uses Verizon’s towers as I know they have a strong signal here, and I was just about to buy 2 year-long service contracts for both phones from Red Pocket… but then I happened across your review, and if not for the fact that with Red Pocket I can choose to be on Verizon, I would have changed my mind entirely about going with them.

So, I think maybe I’ll just try them out now for a month on one phone and see how it goes.

Just out of curiosity, do you (or anyone reading this) happen to know how I can locate the nearest Sprint tower and measure its signal strength? I have a couple different apps on my phones that’ll tell me things like where the tower is that I’m operating off of, what the signal strength is, etc., but I’d like to be able to do that on the nearest Sprint tower to see how strong the signal is here compared to others. If I knew for sure that Sprint had a strong signal here then I could pick from MVNOs that use their towers. I know there’s got to be a way to decipher all this data I see on these apps I installed on my phones (at least the pertinent stuff anyway)… I’m just not sure how to do it.

James
James
1 year ago

Good luck, you’ll need it. I bought a Sim from them probably a year ago now. And every time I try to activate on my unlocked phone it spits out a new random error. Customer service is nice and all but ultimately useless.

Alex
Alex
1 year ago

I’m trying to figure out how things would play out in the following scenario. Let’s say I get the annual plan with Red Pocket and then I want to travel to Canada or Mexico. If I want service, is my only option to get another temporary plan and swap SIM cards? I used to have Cricket, and they had an option to upgrade the plan to work in Canada, so I made use of this for one month. But if I were to travel to Canada (or Mexico) while on the Red Pocket annual plan, what would be my option(s) for getting phone service there? (I’m not even talking about international travel outside N. America at this point.)

Alex
Alex
1 year ago
Reply to  Joe Paonessa

But the annual plan with Red Pocket would NOT be affected in any way by the temporary swap, right? My understanding is that only porting out my phone number would effectively end the service even if I have unused time remaining on the card; is that right?

matt
matt
1 year ago
Reply to  Alex

The only issue is that the plans are billed in sequence of days. 30 or 360. So this time will continue to roll.

Gabe
Gabe
1 year ago

If I wanted to have a Verizon-network MiFi on Red Pocket, I could not use one of RP’s data-only plans (GSM). But I assume if I bought one of RP’s Verizon CDMA network plans with an appropriate amount of data, it’d work (i.e., there’s no problem with using a complete phone service sim in a CDMA MiFi). Is that correct?

matt
matt
1 year ago
Reply to  Gabe

The data only plans are on AT&T. Not to say your VZW MiFi won’t work. Contact support and check the IMEI.

Dean
Dean
2 years ago

Are they offering unthrottled 4glte up to the data limit, then free 2g after that like the major carriers? I am very interested but concerned about potential overage charges.

Joe Paonessa
Joe Paonessa
2 years ago
Reply to  Dean

There are no overage charges. Some plans include hard capped data with data top ups available if you need to add more. Other plans include unlimited 2G.

Dean
Dean
2 years ago
Reply to  Joe Paonessa

Thanks. I am assuming the unused data does not roll over?

Serg
Serg
2 years ago

Should let people know that RedPocketMobile doesn’t support FaceTime over cellular connection. Also doesn’t support full MMS. For some people it’s a deal breaker!

Joe P
Joe P
2 years ago
Reply to  Serg

Hi Serg. That’s not exactly true. Red Pocket Supports MMS and FaceTime on 3 out of its 4 networks. The only one that doesn’t work right is on its GSMA plans which are it’s ATT plans. And it’s not really Red Pocket that doesn’t support it, it’s Apple. Apple blocks it from working on iPhones unless the carrier/MVNO offers Apple some sort of compensation to get it to work. It’s a dirty business. This is a topic that’s been covered here before and BestMVNO does list that the plan won’t work if you click on any plan above with this problem. You can actually read a lot more about it here. But you are right that it should also probably be added to this page as well, in addition to the individual phone plan pages that already have them.

Rod
Rod
1 year ago
Reply to  Joe P

Ugh, AT&T and Apple. I will never buy an Apple product after hearing my friends and neighbors talk so disparagingly about their Apple phones, and the issues they’re having with Apple are quite parallel.

My former father-in-law worked for AT&T for over 33 years before retirement; surprisingly, his assessment of AT&T confirmed my suspicions that the company is not an innovator but an assimilator: they have money but no drive, so what they can’t make themselves, they buy out. Another example of a corporation with the attitude of “too big to fail”. Plus, their Customer Service is second-to-all (firsthand experience).

Also, I don’t use apps such as FaceTime, Skype or that, so I have no worries of technical difficulties. So far, this sounds like it could work well for me.

I do like the idea which Red Pocket presents, as imperfect as it may be (who is?), and see it as a viable competitor to that ‘discount cellular giant’ Consumer Cellular. Until now, I thought CC had no competition and they certainly seem to posture themselves to that end, especially with their AARP and politically-biased affiliations. I would greatly prefer a business that’s in the business of just DOING business, and not pretending to “be our voice” or a typical corporate sociopolitical god.