BestMVNO may earn a commission if you click on a link leading to another website. Learn More

Cricket Wireless In 2020: What You Need To Know

In this guide, I will explain everything you need to know about Cricket Wireless before you subscribe. I want you to learn the ins and outs of Cricket Wireless so that you can make an informed decision on if this is the best place for you to spend your hard earned cash.

Cricket Wireless Deals


Cricket Wireless Fifty Dollar Switcher Credit Offer

Cricket Wireless $50 Switcher Account Bill Credit Offer

Switch to Cricket Wireless online and get a $50 account bill credit.



Here’s Everything You Should Know Before Subscribing


Cricket Wireless At A Glance

Logo:
Cricket_Wireless Logo

Year Founded: 1999
Networks Used: AT&T
LTE Bands Used: 2, 4, 5, 12, 14, 17, 29, 30, 66,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? Yes
Online Payment Options: Credit Cards, Debit Cards, Gift Cards, Refill Cards

Overview

Cricket Wireless was founded in the year 1999 by Leap Wireless. The company was initially an independent CDMA wireless network that had a partnership with Sprint. Sprint’s network was used by Cricket to provide domestic roaming for its customers. In July of 2013, Cricket Wireless was purchased by AT&T for the sum of $1.2 billion. About a year later, AT&T decided to kill off its own prepaid brand, AIO Wireless, in favor of merging it with Cricket.

Cricket Wireless’s Prepaid Phone Plans Explained

There are a total of 4 phone plans available for purchase and pricing starts at $30/month for a single line. Cricket uses AT&T’s 4G LTE and 5G networks for coverage. Here is a list of the available plan options with the data differences between each plan highlighted.

  • $30/month2GB high-speed data
  • $40/month10GB high-speed data, $35/month if you enable auto-pay billing
  • $55/month – unlimited high-speed data, $50/month if you enable auto-pay billing
  • $60/month – unlimited high-speed data plus 15GB hotspot, $55/month if you enable auto-pay billing

What you see is what you pay. Taxes and fees are included with the prices shown.

Family And Group Plan Discount Options

All of the single line plans are available with multi-line discounts except for the $30 plan. No multi-line discounts are available on that plan but you can still have multiple lines on that plan in your account. If you want a multi-line group discount plan from Cricket Wireless, here are your available options:

$40/month 10GB Plan

  • 2 lines – $70/month
  • 3 lines – $90/month
  • 4 lines – $110/month
  • 5 lines – $130/month

$55/month Unlimited Plan

  • 2 lines – $80/month
  • 3 lines – $90/month
  • 4 lines – $100/month
  • 5 lines – $125/month

$60/month Unlimited Plan + 15GB Hotspot

  • 2 lines – $90/month
  • 3 lines – $110/month
  • 4 lines – $130/month
  • 5 lines – $160/month

What Plan Features Are Supported By Cricket Wireless

Manage Your Cricket Wireless Account Through The myCricket App
Manage Your Cricket Wireless Account Through The myCricket App

Different Cricket Wireless phone plans support different features. But there are some features common to all plans. All plans include the following:

  • Unlimited Talk
  • Unlimited Text
  • 4G LTE network access
  • HD Voice
  • WiFi Calling
  • myCricket App to manage account available on both iOS and Android

These are the plan features only available with specific plans:

  • 5G Network access – only available on the $60 unlimited plan
  • Hotspot – only natively available on the $60 unlimited plan which includes 15GB of hotspot data
  • Mexico and Canada roaming usage – only available on the two unlimited plans
  • HD Video streaming – only available on the $30 and $40 plans
  • Stream More – feature available to customers on the $30 and $40 plans that reduces video streaming to a resolution of 480p. Stream More helps customers save their high-speed data so that it lasts longer
  • Unlimited 2G data –  on the $30 and $40 plans, customers that run out of high-speed data have their data speeds reduced to 128Kbps for the rest of their billing cycles.

Available Phone Plan Add-Ons And Top-Ups

There are many different plan add-ons and top-up options available which are summarized in the chart below.

Add-On2GB Plan10GB Plan$55 Unlimited Plan$60 Unlimited Plan
Cricket InternationalNoYesYesYes
Cricket International ExtraNoYesYesYes
Individual Country Add-OnsNoYesYesYes
1 GB High-Speed Top-UpYesYesNoNo
15GB Hotspot Top Up/Add-OnNoNoYesYes

The Cricket International add-on allows subscribers to call unlimited to landlines in 35 countries. It costs $5/month. Cricket International Extra expands the international options to allow MMS picture messaging to 35 countries and offers 1,000 mobile to mobile minutes to 31 countries. The International Extra option costs $15/month. Also available are individual country add-ons that allow unlimited calling and messaging. Pricing for the add-on depends on the country the subscriber needs to call or text to but ranges between $10-$15/month. Available individual country add-ons include Colombia, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Philippines, and Vietnam.

Subscribers that run out of high-speed data during their billing cycles can add more priced at $10 for an additional 1GB. Data does not rollover to the next billing cycle.

Mobile hotspot can be added to Cricket’s $55 plan for an additional $10. The add-on includes 15GB of hotspot data. Hotspot top-ups also cost $10 for 15GB of data. The additional hotspot data top up does not roll over to the next billing cycle.

Cricket’s Phone Plans Have Limitations

Unlike a majority of other AT&T MVNO’s and prepaid brands, Cricket Wireless plans have their download speeds limited to 8 Mbps. There are no limits on upload speeds. The only exception to this rule is with Cricket’s $60 Cricket More unlimited plan. The $60 plan does not have any general download speed limits but there are restrictions with video streaming.

Cricket’s two unlimited plans come with a video streaming resolution limit. Videos typically stream at a resolution of about 480p or at a rate of about 1.5Mbps. According to Cricket’s mobile broadband terms and conditions, at any time the network gets congested, data speeds on the two unlimited plans may be temporarily slowed until the network congestion gets relieved.

Web Images Are Compressed

The mobile broadband terms and conditions also state that Cricket Wireless will compress images that its subscribers see while browsing websites over the cellular data network. This applies to all of Cricket’s plans. The images get compressed to either JPEG or GIF. The technology is used to help control network bandwidth so that all subscribers have an enjoyable experience while using the network. Images viewed over WiFi are not subjected to Cricket’s image compression algorithms.

If you are using hotspot, there is a limit to the number of devices that can be connected to the phone’s hotspot at once. A maximum of 6 devices can be simultaneously tethered and connected. Even if you have a hotspot eligible phone plan, Cricket only allows a small number of phones to use the hotspot feature.

5G Network Compatible Phone Limitations

Nationwide 5G Network Access Is Offered By Cricket Wireless But Only With Select Plans And Devices
Nationwide 5G Network Access Is Offered By Cricket Wireless But Only With Select Plans And Devices

Cricket only allows a small number of devices to use its 5G network. If you have or purchase one of the following phones you can use it on Cricket’s 5G network with a compatible plan:

Apple

  • Apple iPhone 12
  • Apple iPhone 12 mini
  • Apple iPhone 12 Pro
  • Apple iPhone 12 Pro Max

LG

  • LG K92™ 5G

Samsung

  • Cricket Samsung Galaxy S20+ 5G
  • Cricket Samsung Galaxy A51 5G

You can expect the list of 5G compatible devices to change over time. For the most up to date list of compatible phones, you can check out the list on Cricket’s website. Devices from other networks are not allowed access to Cricket’s 5G network at this time.

Expected Data Speeds

The only Cricket phone plan where data speeds may vary is the $60 plan. According to the company’s mobile broadband disclosure, 4G LTE data speeds on the plan can be expected to be in the range of:

Download Speeds (Mbps)Upload Speeds (Mbps)Network Latency (ms)
8.2 – 45.92.4 – 1284 -156

Expected 5G data speeds have not been disclosed.

Data Only Plans Are Available

Cricket sells data-only plans. You can scroll down below to see the full list. The plans are all compatible with Cricket’s 5G network and all plans include roaming in Mexico and Canada at no additional charge. If you want a data-only plan you’ll have to purchase a 5G hotspot device from Cricket. Customers that run out of data on a data-only plan can add a one time top-up priced at $10 for 15GB.

There’s A Refer A Friend Program

Cricket Wireless Refer A Friend Program
Cricket Wireless Refer A Friend Program

Subscribers that refer a friend to Cricket Wireless by using their referral link will earn a $25 account credit for every referral. Subscribers that signup for Cricket Wireless through a referral link also earn a $25 account credit. The credits do not get awarded to either account until after the new subscriber has completed 60 days of active service.

A maximum of 10 referral credits can be claimed per calendar year limiting potential earnings to $250. Given that Cricket does not sell any phone plans under $30, customers are unable to earn a year’s worth of free service through the referral program. This is in contrast to many other providers where customers are allowed to earn enough credits to get free service for a year.


A Summary Of Cricket Wireless Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

Talk
Text
Data
Price
Cricket Wireless Logo
Unlimited
Unlimited
2 GB
$30

Network Used: AT&T


Cricket Wireless Starter
Cricket Wireless Logo
Unlimited
Unlimited
10 GB
$35

Network Used: AT&T


Cricket Wireless Basic
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$50

Network Used: AT&T


Cricket Wireless Cricket Core
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$55

Network Used: AT&T


Cricket Wireless Cricket More
   

No Credit Prepaid Plans With Family Discounts


Talk
Text
Data
Price 2-Lines
Cricket Wireless Logo
Unlimited
Unlimited
10 GB
$70

Network Used: AT&T


Cricket Wireless Basic
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$80

Network Used: AT&T


Cricket Wireless Cricket Core
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$90

Network Used: AT&T


Cricket Wireless Cricket More
   
Talk
Text
Data
Price 3-Lines
Cricket Wireless Logo
Unlimited
Unlimited
10 GB
$90

Network Used: AT&T


Cricket Wireless Basic
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$90

Network Used: AT&T


Cricket Wireless Cricket Core
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$110

Network Used: AT&T


Cricket Wireless Cricket More
   
Talk
Text
Data
Price 4-Lines
Cricket Wireless Logo
Unlimited
Unlimited
10 GB
$110

Network Used: AT&T


Cricket Wireless Basic
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$100

Network Used: AT&T


Cricket Wireless Cricket Core
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$130

Network Used: AT&T


Cricket Wireless Cricket More
   
Talk
Text
Data
Price 5-Lines
Cricket Wireless Logo
Unlimited
Unlimited
10 GB
$130

Network Used: AT&T


Cricket Wireless Basic
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$125

Network Used: AT&T


Cricket Wireless Cricket Core
Cricket Wireless Logo
Unlimited
Unlimited
Unlimited GB
$160

Network Used: AT&T


Cricket Wireless Cricket More
   

advertisement


Cricket Wireless Data Only Plans

Data
Price
Data Type
Cricket Wireless Logo
20GB
$35
Data Only SIM, Mobile Hotspot

Network Used: AT&T


Cricket Wireless Simply Data 20GB
Cricket Wireless Logo
40GB
$50
Data Only SIM, Mobile Hotspot

Network Used: AT&T


Cricket Wireless Simply Data 40GB
Cricket Wireless Logo
100GB
$90
Data Only SIM, Mobile Hotspot

Network Used: AT&T


Cricket Wireless Simply Data 100GB
   


Supported Phones And BYOD Devices

Cricket does sell a variety of devices, sometimes offering free phones to new customers. Many phones can be purchased in stores such as Walmart and Target, however, Cricket phones were withdrawn from Best Buy in October of 2020.  Current phone options available include the following:

  • Alcatel INSIGHT
  • Alcatel APPRISE
  • Alcatel ONYX CPO
  • Apple iPhone 11
  • Apple iPhone 11 Pro
  • Apple iPhone 11 Pro Max
  • Apple iPhone 12
  • Apple iPhone 12 mini
  • Apple iPhone 12 Pro
  • Apple iPhone 12 Pro Max
  • Apple iPhone SE 2020
  • Apple iPhone 8 Plus
  • Apple iPhone XR
  • Apple iPhone XS
  • Cricket Wave
  • Cricket Debut Flip phone
  • Cricket Icon
  • Cricket Icon 2
  • Cricket Ovation
  • LG Fortune 3
  • LG Harmony 4
  • LG K92 5G
  • LG Stylo 6
  • Motorola moto G7 SUPRA
  • Nokia C2 Tava
  • Nokia C5 Endi
  • Samsung Galaxy A01
  • Samsung Galaxy A11
  • Samsung Galaxy A51 5G
  • Samsung Galaxy S10
  • Samsung Galaxy S20+ 5G
  • Samsung Galaxy Sol 3

Device Financing Is Offered

Cricket Phone Payment Plan Option
Cricket Phone Payment Plan Option

Brand new phones can be expensive. If you prefer not to pay for the whole thing at once, Cricket offers a Lease-To-Own phone payment plan option run through Progressive Leasing. No credit is needed to be eligible for the payment plan. However, customers must be 18 years or older, be able to provide a valid ID, a social security number, a credit or debit card, and bank information. A maximum of 5 phones and 5 accessories can be purchased on a lease. Phones qualifying for the lease program must be priced at $149.99 or more after all discounts and promotions are applied. The payment plan option is not available in the following states: MN, NJ, VT, WI, WY. The standard lease-to-own option is for 12-months.

Insurance Options

Cricket Wireless offers two different device insurance programs, Cricket Protect which costs $8/month, and Cricket Protect Plus which costs $11/month. Both plans include comprehensive coverage in case of accidental drops, water damage, and screen breaks. However, there are deductibles. There’s a $29 deductible for cracked screen repairs. Deductibles for other incidences may range in price between $10 and $250 and depend on the phone. Both plans also come with online photo and video storage. Users on the basic Cricket Protect plan get 16GB of cloud photo storage. Those subscribed to Cricket Protect Plus get unlimited storage with photos and videos stored at full resolution. For both plans, a maximum of 3 insurance claims are allowed per 12-month period. On the base plan, screen repairs count towards the 3 claim limit. Cricket Protect Plus subscribers get unlimited screen repairs as screen repairs do not count against the 3-claim limit with that plan.

BYOD Options

If you already own a phone or device that is compatible with the AT&T network, it should also work with Cricket Wireless. T-Mobile SIM-unlocked phones are also compatible. Most manufacturer unlocked phones sold in the USA including devices from Motorola and Samsung are suitable for use with Cricket Wireless.

Where To Buy Service Plans And SIM Cards

You may subscribe to Cricket by visiting any one of their nationwide network of stores or online through their website. It is advised that you do not signup through one of their retail stores, because they charge extra fees when you do. Plans and SIM cards can also be purchased elsewhere often at a discount. Refill and SIM cards can be found at AmazonWalmart, Best Buy, and Target.


Customer Support

Customer support is available through Cricket Wireless stores, and through online chat, social media,  and over the phone.

Online chat and phone support hours are as follows:

Mon-Sat: 7 am to Midnight ET
Sun: 10 am to 10 pm ET

Contact Information

Website:
Phone Number: 1-800-(274-2538)
Address/Headquarters:

Cricket Wireless LLC
575 Morosgo Dr NE
Atlanta, GA 30324


Social Media Accounts
Facebook
Instagram
Twitter


How To Port Out

You need your account number which is found when you login to your Cricket Wireless dashboard. You also need to know your pin number which you setup when you created your account. If you do not know it, you need to contact Cricket Wireless.


Phone Unlock Policy

Cricket Wireless will unlock your phone for you free of charge if any of the following conditions have been met:

  1. The phone you want to unlock has been active on Cricket for at least 6 months
  2. The phone has not been reported lost or stolen, and is not associated with any fraudulent activity

If you meet any of the above requirements you can simply call Cricket at 1-800-(274-2538) to request a device unlock code. You may also get an unlock code by chatting online with a support specialist or by visiting your local store.

Military personnel can be excluded from the 6 month service obligation provided that they provide proof of deployment to Cricket Wireless.




guest
4 Leave a comment or review
Inline Feedbacks
View all comments
Arthur

Joe, in your experience do you know how long it takes to port out of Cricket? I need to do it on the 9th, and I’m wondering how many days before I should request to port out.

Jon

Really OLD price info on plans?

Cricket was forced to keep up with H2O which did the same prices a few months ago which is…
H2O state on their site $40 (10% off for autopay,) plan is 8GB and also other plans ie $50 plan is 12GB NOW (with the autopay 10% Off.!
So now Cricket is coping the prices and more will be forced down if they want to stay “in the race” into our customer-ships”
A little updating would get more provider signups?

Love this site………….. when it is updated or not!