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UNREAL Mobile Plans & Customer Service Information

PROS
  • Good new customer trial offers
  • Free calls and texts from the US to international numbers
  • Annual plans are competitively priced
  • Accepts crypto toke $MOTHER as a form of payment for phones and plans
CONS
  • Does not actually offer monthly plans
  • Best pricing requires the purchase of an annual plan
  • No in person customer support

Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

In this guide, I will explain everything you need to know about UNREAL Mobile before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of UNREAL Mobile so that you can make an informed decision on if this is the best place for you to spend your money.

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UNREAL Mobile Phone Plans

Last Updated: Sep 26, 2024

Multi-Month Discount Plans

No items found
10 GB
$20/Mo
$240/Annually
  • Unlimited Minutes
  • Unlimited Texts
40 GB
$40/Mo
$480/Annually
  • Unlimited Minutes
  • Unlimited Texts

How UNREAL Mobile Plans Work

UNREAL Mobile is an MVNO that operates primarily on the AT&T network but may still offer plans on the T-Mobile network.  The company was launched in early 2018 by FreedomPop.  It was designed with the idea of being a more premium product that could still offer budget pricing.  In 2019, Unreal Mobile along with the FreedomPop brand were purchased by Red Pocket Mobile.

The first major move Red Pocket Mobile made with the Unreal Mobile brand occurred in early 2020.  The service was updated so that subscribers no longer needed to use VoIP for phone calls.  All new Unreal Mobile subscribers got premium voice calling including VoLTE services over the underlying carrier’s cellular network.  Subscribers were no longer required to download an app for phone calls and text messages.

UNREAL Mobile’s phone plans include unlimited everything, with data speeds reduced to 2G data speeds once the plan’s high speed data allotment gets used up.

When the brand first launched, all of UNREAL Mobile’s plans included a VPN, ad blocker, data saver, and data rollover.  However, many of the features were later offered as premium paid add-ons.  The VPN is used to encrypt and make your connection to the internet private.  It protects your phone calls, text messages, and data from being accessed by unwanted eyes.  The ad blocker is used to block ads from showing up on web pages and in some mobile applications.  Data saver is likely used to compress and save data while you access the internet.  Data rollover allows leftover data that a subscriber may have in their account at the end of a billing cycle to be carried over for usage in their next billing cycle.  A maximum of 500MB of data could be rolled over each month. However, all of these features have since been eliminated.

In late spring, early summer 2023, Unreal Mobile rebranded with a new website, new plans, and a new logo. Plans were simplified with only two offerings. A $20/month 10GB “Black” plan and a $40/month 25GB “Gold” plan. Both plans require prepaying for service three months at a time.


Supported Phones And BYOD Devices

UNREAL Mobile sells a very small selection of phones and at this time they are all iPhones.

Bring your own device is fully supported. Phones that are compatible with the AT&T network will work fine on UNREAL Mobile as long as the device is out of contract and paid off in full. Universally unlocked phones from Apple, Motorola, and Samsung are also compatible.  T-Mobile unlocked phones will also be compatible with UNREAL Mobile.


Where To Buy Service Plans And SIM Cards

Plans and SIM cards must be purchased directly from UNREAL Mobile but are also available online and in-store through Best Buy and Target.


UNREAL Mobile Logo:
UNREAL Mobile Logo small

Year Founded: 2018
Networks Used: AT&T
LTE Bands Used: 245121417293066
5G Bands Used: n5 (850MHz)n77 (3.7GHz)n260 (39GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, PayPal

UNREAL Mobile Contact Information

Website:
Address/Headquarters:

1100 Glendon Ave, Los Angeles California
90024

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Michael Hansford
Michael Hansford
5 years ago

any problems at all with calls or texting? Is the internet reasonably fast?

Fransi
Fransi
5 years ago

At first, I got the sim card, and activated. SIMs(at&t) calls,text,&apps must turn on your internet or wifi or else you won’t received your messages. 2nd. Unreal Phone without SIMs GSM (Sprint) is better option. The only difference you have to purchased the unreal phone. I got $10 a month, unlimited text & calls, 1gb LTE, also you may use your hotspot ???? that is a plus. Once your 1gb been all used, you have unlimited 2g speed. I have magic box at home, the speed it’s OK, be able to browse Google, read news, except video or music. Warning: be careful when activated, it will link you online, you might end up two account. Be sure use credit cards not your debit.

Mad
Mad
5 years ago

I ordered the service because it sad my area was covered. My area is not
I return the phone to get a refund. The shipping to get phone to me and send it back is $21, I just realized is nonrefundable. I feel I should get that back due to the fact they are still fault, I’d never of ordered if they was honest and said my area was not covered. I considering contacting BBB.

Blueyzachary
Blueyzachary
5 years ago

If I use the Sprint plan, It’s so much better.

CJ
CJ
5 years ago

Rip off company. Never received my sim card for a trial…never received a phone number. I was charged for two months and told they understood. I asked for a manager. They have no manager they told me. I told them this is a scam. It is a scam…Stay away.

They rip people off.

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