UNREAL Mobile
Everything You Should Know Before Subscribing

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UNREAL Mobile Cell Phone Plans

Provider
Talk
Text
Data
Price
UNREAL Mobile
UNREAL Mobile Unlimited Starter

Network Used: AT&T, Sprint

Unlimited
Unlimited
1 GB
$10
UNREAL Mobile
UNREAL Mobile Unlimited Value

Network Used: Sprint

Unlimited
Unlimited
2 GB
$15
UNREAL Mobile
UNREAL Mobile Unlimited 5GB

Network Used: AT&T, Sprint

Unlimited
Unlimited
5 GB
$30
   

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Things To Know About UNREAL Mobile

Overview

UNREAL Mobile is an MVNO that operates on the Sprint network.  The company was launched in early 2018 by FreedomPop.  It was designed with the idea of being a more premium product that could still offer budget pricing.

Unlike FreedomPop, if used on the Sprint network UNREAL Mobile does not rely on VoIP for phone calls.  Subscribers get access to Sprint’s full cellular voice network.  However VoIP can be used as a fallback when Sprint’s cellular voice network is unavailable or the signal is unreliable.  An app is available that will allow the service to work using VoIP on tablets and other devices while connected to a data network such as WiFi.   Text messaging is also available through the app.  VoLTE was unavailable at launch.

If UNREAL Mobile is being used on the AT&T network, an app is required for phone calls and text messages.  Plans on the AT&T network require VoIP for phone calls.

UNREAL Mobile’s phone plans include unlimited everything, with data speeds reduced to 2G data speeds once the plans high speed data allotment gets used up.  Mobile hotspot is not allowed at this time on either network.

All of UNREAL Mobile’s plans include a VPN, ad blocker, data saver and data rollover.  The VPN is used to encrypt and make your connection to the internet private.  It protects your phone calls, text messages and data from being accessed by unwanted eyes.  The ad blocker is used to block ads from showing up on web pages and in some mobile applications.  Data saver is likely used to compress and save data while you access the internet.  Data rollover allows left over data that a subscriber may have in their account at the end of a billing cycle to be carried over for usage in their next billing cycle.  A maximum of 500MB of data can be rolled over each month.

Where To Buy Service Plans And SIM Cards

Plans and SIM cards must be purchased directly from UNREAL Mobile.

Supported Phones And Devices

UNREAL Mobile sells a very small selection of phones.  Most are several generations old and include manufacturer’s such as Samsung and Apple.

Bring your own device is fully supported.  Phones that are compatible with the Sprint network or AT&T will work fine on UNREAL Mobile as long as the device is out of contract and paid off in full.  Some universally unlocked phones from Apple, Motorola and Samsung are also compatible.  T-Mobile unlocked phones will also be compatible with UNREAL Mobile’s GSM based plans.

Customer Support

Customer support is available by way of ticket submission or through social media.

Company Highlights

Logo:
UNREAL Mobile Logo small
Year Founded: 2018
Networks Used: AT&T, Sprint
LTE Bands Used: 2, 4, 5, 12, 14, 17, 29, 30, 66, 25, 26, 41,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No

Contact Information

Website:
Phone Number: 855-486-7325
Address/Headquarters:

1100 Glendon Ave, Los Angeles California
90024

Social Media Accounts

Facebook
Instagram
Twitter

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CJJoe PaonessaDavid KesselringDennis T WolfAT Recent comment authors
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CJ
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CJ

Rip off company. Never received my sim card for a trial…never received a phone number. I was charged for two months and told they understood. I asked for a manager. They have no manager they told me. I told them this is a scam. It is a scam…Stay away.

They rip people off.

David Kesselring
Guest
David Kesselring

The first phone I got didn’t work. Due to no support hours on weekends, it took me weeks to find the time to sit on hold for 45 minutes each time I had to call support. I just made it within the 30 day warrantee on my phone. The support agent promised to send a box to ship the phone back. I never received one. First $49.00 ripoff. I haven’t even had time to sit on the phone waiting for support to complain. The second phone came, but if you can dial a number before the screen goes black, you… Read more »

Dennis T Wolf
Guest
Dennis T Wolf

This company has been a night mare, I got the Sim, there tech after several, several trys, they were not able to make my Moto 5g+ work, I cancelled Unreal and went back to Republic. Republic could not get my number of 30+ years back, because Unreal would not release it, after some time it was released, (weeks) but it cannot be transferred unless you have unreals ( my ) account number, they say once you are cancelled they have no record of your account. That make no sense at all. Never able to talk to anyone except the tech… Read more »

HEATH ANDERSON
Guest
HEATH ANDERSON

I switched from MetroPCS to Unreal and used the GSM service (ATT network). You have to use their app to make/receive calls and texts which is a huge downside never reported. My understanding is that the GSM service is voip. No one could hear me on phone calls and I canceled two days later. Even worse, Unreal changed my phone number to a land line number and it took over a week to port my number away from them. To add insult to injury, Unreal’s 100% risk free guarantee is a fraud… they only refunded me back less than 1/2… Read more »

Christina Perkins Gildea
Guest
Christina Perkins Gildea

I just signed up with unreal , customer service when calling is just ridiculous Everytime i call im waiting longer than 20 minutes so i just hang up. As far as the service its all through an app which makes it a bit complicated most of all the service sucks i will not purchase this another month what good is a phone if i cant use it.

Joe Paonessa
Guest
Joe Paonessa

I always recently subscribed. Using their call back option works well.

Joe Paonessa
Guest
Joe Paonessa

Of course you’ll still have to wait for a callback which is better than waiting with a phone to your ear.

Randy
Guest
Randy

It’s also still the same Freedom online support experience.

Michelle
Guest
Michelle

I called their 800 number and only needed a SIM card. Salesman was a bit off-putting. He did a speel about $99 a year, $199 and $299. I told him I wanted the $10 a month plan as I did not want to commit to an annual plan without testing out the service. he said, “No worries, we have 30-day money back guarantee.” I said I don’t want annual, only monthly and I want the guarantee in writing via email. I also said I wanted all the plans he rattled off via email so I could make a decision after… Read more »

chuka
Guest
chuka

Join the discussion…The “idiot” part ‘offed’ me….lololololo

AT
Guest
AT

Unreal nightmare, but must say, have successfully sent almost 1200 texts in two weeks!!!! The voice calls are a real pain……drops halfway through……..customer service tries but fails…….they say if signal is low will have trouble. If all you need is texting its worth it because they use the At&T network. They claim they’ll use At&T for voice calls soon in upcoming year…..if they do will use them for a long time!!!!!