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After a reader inquiry, BestMVNO has learned that Unreal Mobile is now offering premium voice service with its wireless plans. The move was confirmed to BestMVNO by representatives from Red Pocket Mobile. Unreal Mobile and Freedompop were purchased by Red Pocket Mobile last summer and this is the first major change that the company has made with either brand.
A company spokesperson has told BestMVNO that all current customers will soon be transitioned to premium voice SIMs which will offer the same native calling and texting experience that current Red Pocket Mobile GSMA customers experience. Red Pocket's GSMA subscribers have service on AT&T's network.
Customers currently with Unreal Mobile will soon receive an email from the company informing them about the new SIM that is going to be sent to them and how to transition to it. With the new SIM, customers will no longer be required to install or use the Unreal Mobile app to place phone calls. All new customers will receive the new premium voice SIM card by default. The feature upgrade will come without a pricing change.
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For those that don't know, Unreal Mobile had operated over the years by providing voice services through the use of the Voice over Internet Protocol (VoIP). VoIP phone calls have often been criticized by users for offering a subpar calling experience. Critics say VoIP can induce voice lag where one person speaks and the other person can't hear what has been said without there first being a slight delay in the audio transmission. When I reviewed Unreal Mobile, my calling experience was pretty poor due to the use of VoIP. I experienced audio quality that was garbled and frequently dropped. So the addition of calling that uses AT&T's native voice network should be welcomed by all customers.
Unreal Mobile Available Phone Plans
For those interested in Unreal Mobile's service, the following plans are available:
- $10/month - 1GB data
- $20/month - 3GB data
- $30/month - 5GB data
- $40/month - 10GB data
All plans include unlimited talk, text, and data with the specified amount of data at high-speeds before throttling to 2G data speeds. VoLTE and WiFi calling are also included and available on both iOS and supported Android devices.
Unreal Mobile SIM cards and service plans can be purchased directly from the Unreal Mobile website and are also available in stores through Best Buy and Target.