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Net10 Plans & Customer Service Information

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    CONS

      Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

      In this guide, I will explain everything you need to know about Net10 before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Net10 so that you can make an informed decision on if this is the best place for you to spend your money.



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      Net10 Phone Plans

      Last Updated: Sep 2, 2023

      Single Line Monthly Prepaid Plans

      2 GB
      $20.00/Mo
      $240/Annually
      • Unlimited Minutes
      • Unlimited Texts
      5 GB
      $31.5/Mo
      $378/Annually
      • Unlimited Minutes
      • Unlimited Texts
      10 GB
      $36/Mo
      $432/Annually
      • Unlimited Minutes
      • Unlimited Texts
      Unlimited GB
      $50/Mo
      $600/Annually
      • Unlimited Minutes
      • Unlimited Texts
      • Hotspot 5GB
      40 GB
      $60/Mo
      $720/Annually
      • Unlimited Minutes
      • Unlimited Texts
      Unlimited GB
      $65/Mo
      $780/Annually
      • Unlimited Minutes
      • Unlimited Texts
      • Hotspot 10GB

      Data Only Plans

      1 GB
      $10/Mo
      $120/Annually
      • ✓ Mobile Hotspot, Tablets
      2 GB
      $20/Mo
      $240/Annually
      • ✓ Mobile Hotspot, Tablets
      2.5 GB
      $30/Mo
      $360/Annually
      • ✓ Mobile Hotspot, Tablets
      10 GB
      $50/Mo
      $600/Annually
      • ✓ Mobile Hotspot, Tablets


      How Net10 Plans Work

      In the summer of 2023, NET10 began to prepare for closure as its website started recommending that potential customers use Simple Mobile instead. As a result, NET10 plans are largely no longer available to new customers. This website page remains in place for historical purposes.

      NET10 Wireless was an MVNO that used to operate on all 4 major networks, Verizon, AT&T, Sprint, and T-Mobile. However, the company was bought by Verizon Wireless, and new subscribers used the Verizon network for coverage. Net10 was founded in 1996 and is one of several brands that are under the Tracfone umbrella owned by Verizon.

       


      Supported Phones And BYOD Devices

      A limited selection of phones are available for purchase from NET10. Online availability is based on your location. If you already own a phone that is out of contract, paid off in full, not reported lost or stolen, and is compatible with Verizon, you can use it with NET10.  Most universally unlocked phones from manufacturer’s such as Motorola and Samsung will also work.


      Where To Buy Service Plans And SIM Cards

      NET10 phones, SIM cards and airtime cards are sold by various retailers including Walmart, Target and Best Buy. Online retailers such as Amazon also carry the brand.  You can also always buy straight from NET10.


      Net10 Logo:
      Net10 Wireless Logo

      Year Founded: 1996
      Networks Used: Verizon
      LTE Bands Used: 241366
      5G Bands Used: n2 (1900MHz)n5(850MHz)n66(1700MHz/2100MHz)n77(3.7GHz)n261 (28GHz)n260 (39GHz)
      Support For BYOD: Yes
      Sells Phones: Yes
      All Taxes And Fees Included In Price? No
      Online Payment Options: Credit Cards, Debit Cards, Refill Cards

      Net10 Contact Information

      Website:
      Phone Number: 1-877-836-2368
      Address/Headquarters:
      Social Media Accounts
      Facebook
      Twitter
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      Net10 Customer Reviews

      2.7 3 votes
      Download Speeds
      2 3 votes
      Customer Support
      2.7 3 votes
      Upload Speeds
      3 3 votes
      Price To Value
      2.7 3 votes
      Download Speeds
      2 3 votes
      Customer Support
      2.7 3 votes
      Upload Speeds
      3 3 votes
      Price To Value
      Subscribe
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      6 Leave a comment or review
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      Phil
      Phil
      1 year ago

      I really hope the Net10 service does not change. I have been really happy with Net10 service fut about 10 years here in Northern Virginia.

      MMartin
      MMartin
      2 years ago
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      I continually have to keep changing my sim card witn Net10. Changing the SIM means my phone is a paper weight for 2-3days until I get the SIM in the mail, activate it, and wait the 24 hours OR spend 2 hours on the phone with tech support to have them push the activation through quicker. I’ve had at least 3 new sims in the past 18 months. Also there is NO WARNING. So I’ll wake up and suddenly all my texts are being blocked. 2 hours later, no calls will go through. Can’t use data (Even though I have a 4G signal and all bars.) I can’t use wifi calling. Phone = paper weight. Not ideal if you need no kidding reliable service.  

      I have an unlocked ATT phone, and had an ATT sim, a TMobile SIM and now waiting on a verizon sim that kmfx will work with my ATT phone?! 

      Pros
      works great... when it works
      CONS
      I continually have to keep changing my sim card. Changing the SIM means my phone is a paper weight for 2-3days until I get the SIM in the mail, activate it, and wait the 24 hours OR spend 2 hours on the phone with tech support to have them push the activation through quicker. I've had at least 3 new sims in the past 18 months. Also there is NO WARNING. So I'll wake up and suddenly all my texts are being blocked. 2 hours later, no calls will go through. Can't use data (Even though I have a 4G signal and all bars.) I can't use wifi calling. Phone = paper weight. Not ideal if you need no kidding reliable service. I have an unlocked ATT phone, and had an ATT sim, a TMobile SIM and now waiting on a verizon sim that kmfx will work with my ATT phone?!
      City/State (Optional) helpful to others
      Port St Joe, FL
      Brand of Phone, Samsung, Motorola, Apple?
      Galaxy s9
      guy goggans
      guy goggans
      2 years ago
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      i have been a net 10 customer for years. i was told that the 3G towers would be shuting down and that i needed to upgrade my phone to the new 4G VOLTE\HD VOICE or my phone would stop working in feb 2022. i replyed after calling the manufacturer that my phone was a 4G LITE VOLTE\ ENHANCED HD VOICE COMPATIBLE. they tell me that it is not that i need to up grade my phone and that they could send me one from there store. i tryed to reassure them that it was. and they said that when the 3G TOWERS shut down that i would not have service any more. I said that i would take my chances .i spent about 2 weeks researching and talking to different techs at net 10 before a tech told me not to worry that my phone was quite capable of the new VOLTE\HD VOICE. And he was right feb 2022 it was still working great.            Now on 7\8\22  5 months later i tryed to make a call but was redriected to net 10 and was told that my serivce was shut down and that i need to upgrade my phone or i would not have any serivce.        i was told that they would send me a upgraded phone that is VOLTE\ENHANCED HD VOICE .I TELL THEM THAT MY PHONE IS a 4G LITE VOLTE\ ENHANCED HD VOICE phone. they said that it need to be upgraded that my phone would not work. i said my phone is a GSM 4G LITE VOLTE\ ENHANCED HD VOICE . so what up grade do i need .there reply was we can send you a new free phone.i ask what upgrade do i need. reply was how about a moto g pure phone.i ask WHAT UPGRADE DO I NEED! reply i sure we can find a better phone than what you have. i ask dose it have a under water cam,a 10,000 mah batt with 2 month stand by time,2 sim cards, 252 gb tf card .reply no .i said i will buy my on phone from the manufacturer where i got my phone. ok click cut off! chat on line with 6 different techs at net 10 got cut off on all chats so i called net 10 told them the same thing all over again . now O you just need to get another sim kit and activate and it will work no problem. i ask can i buy it from you now yes but it would be better if you get it from a store so you can get your phone on faster if you buy here you will have to wait 2 to3 day for it to be mailed. fine igo looking for the net 10 sim kit cant find one go to net 10 site buy a sim kit and anther phone plan.  7\9\22 call net 10 tech he tell me that the problem was that thay dident get my payment .i tell him that i am in the auto refill that my card is on file. O ok let me get your card #.ok you want to buy a serive plan .i got a sim kit and service plan last night becuse the tech told thats what i needed but what ever yes put another plan on my account just get my phone back on please. ok well i put the plan on but it wont let me turn on your phone. WHATS THE problem. I DONT KNOW. well put some one on that does please. CLICK hello hello *&^%((^%

      Pros
      good netwo
      CONS
      support
      City/State (Optional) helpful to others
      bandera
      Brand of Phone, Samsung, Motorola, Apple?
      8304601529
      Donna Barlowe
      Donna Barlowe
      2 years ago
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      Worst Customer Service..and cell phone networking in the last 3 months..I have bought a phone from them. 5g. Since then I have had nothing but trouble. I am currently looking for a better service. I have been with net10 for 10 yrs..I won’t pay for a phone that at my house I have to be on internet to make or receive calls and in Paris Nashville and Clarksville tn I can’t make calls and Murray ky I can’t make calls. I AM A CANCER PATIENT..I NEED TO MAKE CALLS

      Pros
      Nothing
      CONS
      Swrvice..networking. making calls in this area. You call them and they tell you they don't have a problem. It's hard to call to fix it if you don't have service.
      City/State (Optional) helpful to others
      Paris
      Brand of Phone, Samsung, Motorola, Apple?
      7314450080
      Eli
      Eli
      6 years ago

      What about WiFi calling? Is it supported by NET10?