Altice Mobile - Everything You Should Know Before Subscribing

Altice Mobile Deals

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Altice Mobile

Get a plan with 20GB of LTE data before any type of throttling for just $20/month if you are an Altice Optimum or Suddenlink customer.

Altice Mobile Phone Plans

No Credit Check Prepaid Plans

Altice Mobile Unlimited Plan
20 GB

Network Used: AT&T, Sprint

Altice Mobile Unlimited


Things To Know About Altice Mobile

Altice Mobile At A Glance

Altice Mobile Logo XS
Year Founded: 2019
Networks Used: AT&T, Sprint
LTE Bands Used: 2, 4, 5, 12, 14, 17, 29, 30, 66, 25, 26, 41,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options:

Contact Information

Phone Number:

1 Ct Square, Queens, New York 11120, US

Social Media Accounts


Altice Mobile An Overview

Altice Mobile officially launched in September of 2019 and it is run by the cable operator Altice USA.  The brand is unique among all other MVNOs in that it does own its own network infrastructure.

Where To Buy Altice Mobile Service Plans And SIM Cards

SIM cards and plan are available online through Altice Mobile and through Altice USA Optimum and Suddenlink stores.

Supported Phones And BYOD Devices

Altice Mobile supports a wide variety of phones.  Most unlocked phones will work on the network.  Optimum and Suddenlink customers will have the option to purchase a variety of phones paid in full or through device financing.  Financing options include zero-down, zero-interest, 36-month agreements.

Altice Mobile Customer Support

Customer support is currently unavailable over the phone but is available in-store and through the Altice Mobile website and Altice Mobile self care app.

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2 days ago

I’m over $100 and I don’t even know how many hours into a 2 month “free trial”. Don’t go there. The only help is by “chat”-can you believe a phone company that doesn’t use voice? They lied about the lines they use (they said Verizon-I needed that). I’m very frustrated as you can tell. I know better than to listen to a hard sale pitch, but I though, oh it may be worth the effort. I can only blame myself. If you are reading this, you are a step ahead.

10 months ago

Anyone used the mobile service?? Pls share ur experiences. Thanks

10 months ago

does not work as advertised no calls received no texts received number still not carried over customer service is just clueless
maybe in the future they get it together..bad experience now gotta go back a shop for a new service just a hassel

James Trietsch
James Trietsch
10 months ago

I moved to this on 9/6/19 and am not having any problems. The only thing I haven’t figured out is the SMS gateway format to send an email to text, e.g. [email protected] for AT&T and [email protected] for Sprint. Regular text messages are working fine.

James Trietsch
James Trietsch
10 months ago
Reply to  Joe Paonessa

Thanks for the suggestion. I tried that and it doesn’t show up in my email.

10 months ago

I have tried to open a mobile account for the past week, your system doesn’t work,!!!!
I also went to the local store 5 different days and they cannot get me an account either , can someone find out what is wrong with your system,!!! Is there anyone out there that knows what they are doing and can fix the sign in system!!!!!!!
I have been an optimum customer for 20 plus years

Kevin Donahue
Kevin Donahue
10 months ago
Reply to  John

John, have you tried going to Cause I was on that website yesterday and today and chatting with someone on the message chat. Because I had questions about the service and they were a big help with my concerns. Hope this helps you out.