Sections
With 2016 now in the rear-view mirror it’s time to reflect back on the year as it pertained to the world of MVNO’s and no contract cellphone plan providers.
Welcome to the second annual BestMVNO.com end of the year MVNO and prepaid provider awards.
(Disclaimer: Some links are affiliate links, although rest assured affiliate relationships played no role in determining award winners.)
Most Disruptive MVNO
RingPlus
Just like last year, RingPlus makes it onto the list in 2016 for being the most disruptive MVNO. Unfortunately, they've also given new meaning to the most disruptive MVNO award, but we'll get back to that.
RingPlus made a lot of changes in 2016, some for better and some for worse. One such change was the addition of MMS picture messaging to all of their plans at no extra cost, a feature I had hoped to see them add going into 2016. Previously the Sprint MVNO charged a small fee to send and receive MMS messages.
RingPlus also improved their call quality by adding new plans that were directly routed over the Sprint network as opposed to being first routed through RingPlus servers. This change got rid of the call quality issues such as voice delay/latency that a lot of users complained about. Unfortunately this change came at a cost. During the transitional period RingPlus stopped accepting new activations and would not allow it's subscribers to change plans. This lead many to believe the company would soon shut down, something that fortunately proved to be untrue.
Another unfortunate change RingPlus had to make during the year was to eliminate all of its older and legacy plans that were not directly routed over Sprint's network. This was certainly disruptive to quite a few RingPlus subscribers who were forced to either switch to a potentially costlier new plan or switch carriers altogether. On top of that, many subscribers were upset having signed up for and paid fees to subscribe to one of RingPlus's promotional plans only to see it canceled just weeks later. Other subscribers found themselves without service when they didn't receive their notification from RingPlus stating that they had to change to a new plan or have their line get shut down.
RingPlus was forced to get rid of its legacy plans because it could not meet the demands of its sponsors who subsidize the cost of its low cost plans. Lower subscriber growth than what was anticipated was the culprit.
Even with some negative publicity RingPlus has still been disruptive to the industry, although not in as large of a way as they had hoped. The company is still frequently changing its plans and offering promotions that most other MVNO's simply can't compete with. In fact, at the time of this writing through January 3rd, RingPlus is offering a promotional plan with unlimited talk, text and 10 GB of LTE data for just $35/month! What separates RingPlus's promotional offerings from the competition is that when you sign up for one of their offerings, it is a permanent plan for you, unless you switch to another plan, or as we saw above RingPlus can't satisfy its sponsors.
Just like last year, the companies CEO Karl Seelig can be frequently spotted in the Ringplus Social forums announcing new plans and promotions himself while also listening to his companies subscribers for new ideas. This high level of interaction between a CEO and his companies customers is something that is still not widespread in this industry or any other for that matter.
Best New MVNO
Mint SIM
There were hardly any MVNO launches in 2016, so the winner here is essentially by default, although that does not necessarily mean that it would be undeserving. Mint SIM gets the award for the Best New MVNO.
Mint SIM is essentially a sub MVNO since it is powered by Ultra Mobile, which runs on the T-Mobile network. The company offers plans that can be paid for by the month or many months in advance. The more in advance that you pay, the better the deal that you get. For instance, pay $35 monthly and you can get unlimited talk, text and data with the first 2 GB at high speeds. Pay up front $69 for 3 months of service and you can get that plan at an average cost of $23/month.
Mint SIM is currently running a promotion where you can get 3 months of service for the price of 1, so that $35 plan mentioned above will get you 3 months of service if you sign up before the promotion ends. No end date has been listed for the promotion.
Best Overall Value
On the Verizon network:
Total Wireless
Pricing on Verizon based MVNO's has really improved in the past year, although there are still not as many options available as there are on some other networks.
For 2016, Total Wireless gets the award for providing the best value to consumers for its $35 plan. The plan includes unlimited talk and text with 5 GB of data for $35/month or $33.20/month plus tax. No other provider that utilizes Verizon's network provides more data for less with unlimited talk and text.
Total Wireless is available at Walmart as well as through the Total Wireless retail site. The company supports bring your own phone and also has select phones available for purchase for those that need it.
Runner Up: Boom Mobile
Boom Mobile offers plans that sit in right between Total Wireless's offering. A $29.99 plan is available that includes unlimited talk, text and 2 GB of high speed data, while a plan for $39.99 is available that includes unlimited talk, text and 5 GB of high speed data. Boom Mobile's $29.99 plan offers more data than any other Verizon provider at that price point.
On AT&T's network:
Cricket Wireless
Like last year, Cricket Wireless gets the award for the best overall value on AT&T's network. The choice was a difficult one to make given that H2O Wireless plans compete favorably with Cricket and in some ways are even better.
With Cricket Wireless, $35/month with autopay enabled gets you unlimited talk, text and data with the first 2.5 GB at high speeds which are limited to 8 Mbps download. Like last year, this is still the most amount of data that you can get for $35 or less on AT&T's network excluding limited time promotional offerings. Furthermore Cricket has a vast network of national retail stores and a good customer support system which helps to separate the brand from its rivals.
Runner Up: For just $1 more per month, or $36/month with autopay, AT&T network fans could also choose H2O Wireless. This plan includes unlimited talk, text, data, international talk and text and the first 3 GB of data at high speed. Unlike with Cricket Wireless, H2O Wireless's download speeds are not limited and will be about the same as service through AT&T directly. I had to name H2O a runner up however due to their lack of retail stores and lower quality customer support system. H2O is currently running a limited time promotion with this plan offering 8 GB of high speed data to new and current subscribers.
On T-Mobile's network:
T-Mobile
I said last year, that unless there was an industry shakeup or this plan disappeared, that T-Mobiles $30 prepaid plan would be a perennial top pick. Just like last year, you still cannot find a prepaid plan offering more high speed data for less money, so this plan wins again.
T-Mobile's $30 prepaid plan, is still the plan that I use, and it includes 100 minutes of talk, with unlimited text, international texting, and unlimited data with the first 5 GB at LTE speeds. The plan also includes T-Mobile's Music Freedom allowing you to stream audio from various streaming providers without having it count against your high speed data cap. Binge On video compression is also included, although video streaming does count against your high speed data cap. That feature is now reserved for plans with 6 GB of data or more.
T-Mobile’s $30 prepaid plan is available exclusively at Walmart and can be purchased with a SIM card included at a price of $34.82. Potential subscribers can also signup for the plan via T-Mobile’s website.
On Sprint's network:
RingPlus
Despite some of the issues described above that RingPlus experienced towards the end of the year, many of the plans that they offered were priced well below those of their competitors. The constant barrage of promotional plans offered by RingPlus which included free plans such as the BLT plan with 4750 minutes, texts and MB of 4 G LTE data simply could not be matched by competitors. If you signed up for service at the right time of the year, you really got yourself a deal. Even with all the changes recently made by RingPlus their plans are still quite competitive helping them to earn this award. Moving into 2017 though, it may be more difficult for them to retain the top spot in value.
So what do you think of this end of the year review? Do you believe some different providers should have been named top value of 2016?
H2O would now be the best value on AT&Ts network with their present promos.
RingPlus had some great plans. Their new plans, including the ones they offer starting in a couple of hours, are a far cry from great. MintSim and a few others, are better bang for the buck. If I wanted 10 GB, MintSim is cheaper than RingPlus 10 GB offerings and only slightly more expensive than the new 1,750 MB offering. RingPlus is ditching some of their best stuff and grabbing some of the worst concepts from their competition where a few of their competition are grabbing some of the concepts RingPlus ditched. Shame to see RingPlus going down in flames. It may survive another year or two, but unless management gets its head out of the sand and addresses the issues raised by customers, it won’t be around long. I doubt the Smart dialer or VOIP dialer will be anything to write home about, much less generate the income needed. I dislike saying this about RingPlus as I had high hopes for the company and hoped it had learned its lesson from the plan drop in 2013. Guess I was wrong as they dropped so many plans last year.
If they want, and need, 500,000 users, then stop doing crap to scare off new customers and treating current customers like dirt. First, stop the $20 – 35 Top-ups that have become the vogue at RingPlus, followed by $5 – 15 in Activation fees. That’s $50 for many plans. Next, stop the other nickel and diming us to death that goes above and beyond the $25 – 50 mentioned above. Things many cell companies don’t charge for, including RingPlus before the purge last year, it is now charging for – Voice Mail, Data Cap, 3-Way Calling/Call Waiting to name a few. Throw in unlimited data speeds at such slow speeds – 32K – 128K that can run you up to $30 depending on which choice you go with. Lastly, kill the bad PR theory you operate under. Too many companies tried it and are no more. Many of those that are still around have paid a high price for following this stupid principle!
I agree it is most disruptive, but that’s in a bad way and that’s not good for the long-term survival of RingPlus. Karl needs to hire somebody with business management skills before it’s too late. On the off-chance, he has hired some people with these skills, start listening to them since it is obvious to Stevie W. that you aren’t listening to them if you have any on staff. As predicted, the new plans are more expensive than the New Year promo plans with the exception of the 100 minute Talk/Text/Data plan which is free. No word on if it’s time limited as most past free plans of this size have been, but we will know in 90 minutes.
Unfortunately, they have gone with the first come, first serve option for the new plans. That worked poorly for the New Year’s plans because they were so bad and these are mostly as bad, if not worse. It’s why they kept the New Year’s plans open two days longer to try and get enough people to sign up for them to meet the target goals they set for them. Seriously doubt they came close with the overpriced and underpowered choices and I don’t see them making it on most of the new ones except for the free one which will probably fill up fast.
It appears RingPlus is aware of your website since they sent me a link to check you out and it was from the RingPlus promo guy and not some phishing scam. Maybe you can convince them to get their act together. I expect 2017 to be a rocky year for RingPlus since they haven’t launched their great and power “Oz,” err… Smartdialer.
When they turn cheerleaders like me from strong supporters to strong critics, your company (RingPlus, not BestMVNO in case that wasn’t clear) needs to listen. I would say the same for BestMVNO if it was trying stupid crud like RingPlus, but you aren’t unwise enough to do something that foolish.
Karl Who?
R is plagued full of problems as of today. They offer no BLT Plans anymore. Overages running $20 for 200mb is the new vision for R . If you get on an unlimited plan better read the TOS which will end your plan if you exceed usage from the previous month…archaic rules.