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Some folks never learn.
More than three years after settling a $40 million lawsuit over the improper use of the phrase "unlimited data," Straight Talk Wireless is at it again.
Straight Talk Wireless says its $55 "ultimate unlimited plan" comes with unlimited talk, text and data. However, a couple of Reddit users found out the hard way that the plan does not in fact come with unlimited data. They found this out when Straight Talk decided to completely block the users from accessing their data network. When the subscribers inquired why, customer support directed them to their website's terms and conditions which now state:
"We further reserve the right to limit, deny, or terminate Service to anyone we believe is using their Service in an unauthorized manner or whose usage, in our sole discretion, adversely impacts a Carrier’s network or customer service levels. We will presume you are engaging in an unauthorized use in violation of these Terms and Conditions, if in our sole discretion, you are using more than 60 GB of data in a 30-day period....."
I say "now state," because previously these terms were not listed on the Straight Talk Wireless website. In fact, the only sort of data limit I ever noticed on their website was something shown in part of a promotion that they ran several months ago. At that time, they advertised a data prioritization policy which said that if a subscriber goes over more than 32GB of data consumed in a month, they may see their data speeds reduced. This is a practice employed by virtually all unlimited data providers.
Straight Talk's new policy seems to deviate from the industry norm. Will that get them in trouble again?
It just may.
TracFone's FTC Settlement Requirements
While I'm no lawyer, when TracFone (the brand behind Straight Talk) settled the lawsuit with the FTC, it did so under the following conditions:
TracFone must clearly and conspicuously disclose any limits on the speed or quantity of its data service. According to the settlement "clearly and conspicuously" means the following:
- In print communications, the disclosure must be presented in a manner that stands out from the accompanying text so that it is sufficiently prominent, because of its type size, contrast, location, or other characteristics, for an ordinary consumer to notice, read, and comprehend it.
Do you think hiding the limit in small print satisfies this requirement? I certainly don't!
Furthermore:
- “Close Proximity” means on the same print page, webpage, online service page, or other electronic page, and proximate to the triggering representation, and not accessed or displayed through hyperlinks, pop-ups, interstitials, or other means.
Is the limit being shown in close proximity to the plan? Certainly not!
They are many other requirements that TracFone and its brands are required to follow in order to remain in compliance with their settlement with the FTC. While I'm not going to list all of them, if you are interested you can view a copy of the settlement here.
So what do you think of this latest gaffe by Straight Talk Wireless. Will there be a price to pay, or is this just going to slide on by?
Update:
It also doesn’t help that when you call customer service, your call is directed straight to India and there is a language barrier which makes it that much harder to resolve any issues, which is probably intentional. Straight talk is just scandalous. Its not like they are losing any money if you breach the 60gb limit, so it doesn’t even make sense. I mean, if somehow when you reached the 60gb data limit, your $55 was magically refunded and they lost that payment and you could keep using highspeed data and repeat every month, then there would be a reason for them to get butt hurt over it. As that is not the case and wouldn’t even make any sense if it were, there should be no issue. Whoever manages the company are just a bunch of controlling asshats. I have Straight Talk and have never reached the 60bg limit as far as I know, but my download speed for games and stuff was recently decreased like greatly for no reason. I know its got nothing to do with the limit cause its like that from start to end. I don’t know. They’re eventually going to destroy their business and become a thing of the past.
Yep! This happened to me today. I woke up and my internet wasn’t working and I was like wth? So I called them and they told me I used all of my high speed I said how is that possible its unlimited? They said I violated their terms amd conditions by using an excessive amount of data ???????? I said yes I use a lot I use it for work and I also watch tv on my phone which I saw in another comment he said Pluto tv too which is what I use! I wonder if that’s the issue that we watch a free app instead of Hulu or Netflix they always trying to get us to pay for it some way or another! It’s crooked! So in order to work today I had to go ahead and pay it and I have over a week until my bill was actually due but i have to have data in order to access my google maps! I really hope they get sued again because unlimited means UNLIMITED. So sick of straight talk but I hate at and t as well and the other carriers because they are always up to similar bs! There is a HUGE settlement that could be done here if a lawyer is looking to win a case! They are screwing over thousands of customers so i suggest a lawyer jump on that for an easy case! If I had the money I would hire my own attorney for sure. Not to mention why does it say $55 when I paid $65?!? That’s A LOT OF TAXES! Straight talk is some crooks for real!!
Is anyone else buying the Straight Talk Ultimate Unlimited data plan& your data cutting off WEEK’S before your end service date? This has happened to me twice& customer service is a joke!!!????
I just got told my 10 gigs if data is gone and I have to buy another 55 dollar plan if I want more data I told them card said ultimate unlimited anyone one any lawyers plan to sue the pieces of shit let me know I called talk to customer sevive she transferred me to the tech department they didn’t say a word picked up the ph9ne and hung pieces of shit need put out of business if they keep screwing people over
Straight talk fkd up my girlfriends phone killed the mobile data wifi hotspot had to buy new phone saying “violation” then bought new service plans got Full bars and network is still slow as crap. 3 days after putting the service plans on the phone. If anyone is starting a class action suit against straight talk, let me know. We’ll join. Have had straight talk for almost 10 years now and now it’s crap.
I have been with a company called Page plus since they came out. As of now, i am trying to find a way to get truly unlimited internet to a very rural area. I run a Wilson cell phone booster just to use a mobile device and I also have a Netgear Nighthawk M1, unlocked of course, to have the ability to switch out SIM cards as necessary to keep my home network operational. Ive tried verizon, at&t, and t mobile. I get the best signal on verizon towers. At best, 4 bars of lte(12mbps max). Not MEGABYTES!…MEGABITS. There is a difference. Megabits is a measurements of speed, megabytes is a measurement of file size. Anyhow, this month alone i have spent $200 US on “unlimited” plans….t-mobile dropped my service (allowed no 4g LTE access), 20gb shy of the quoted 50gb deprioritization mark. So i went to at&t. (I still have the t-mobile account by the way, just waiting on a reaponse from them. Its been 4 days.) I just ran past AT&Ts 22 gb mark and im still streaming. I did however move all 4k options down to Hd speeds and its still going!! But, my page plus acct is still running max speeds on 4g LTE. My data usage for this month are at 176 gb so far…i use the phone in between my other “UNLIMITED” plans’ “throttles” via hotspot because they become unusuable. My normal data usage on this page plus account are between 200gb and 202 gb. I lose all usuable data service at 202 gb. Page plus does not offer a 4g hotspot. They only offer the hotspot with 3g speeds. Somehow, ive aquired a 4g LTE hotspot. More unlimited than ANY OTHER MOBILE ISP i have seen. They never send me overage messages…they do however send me surveys from time to time which i rate maximum stars across the board! I could probably just buy a wireless ethernet bridge device and run my home/ office network off this EPIC plan. I probably should to be honest. I just dont see why i should have to pay $8,000 to have a distinctly “home” ISP run a line out to my house when i can achieve a decent wireless connection. Whats the deal with that? This is the question EVERYONE should be asking…just my 2 cents. Maybe SpaceX can get it done for me….unlimited wireless plans are total junk. I will gladly pay any wireless isp $150 a month for a truly unlimited, unthrottled, HOME internet plan. Wouldnt even think about it twice. Spectrum does it for ground lines i know! ….this is the question….Why dont ISPs have any decent wireless home network plans for us folks that DONT live within the city limits?
I used to watch my tv and off my phone’s hot spot for over a year, recently it just doesn’t allow me to keep watching tv, it just blocks the hot spot and I’m not even 20GB between my phone and tv..Is someone going to law suit this straight talk company for false advertisment??..since there seems to be a lot of fuss about the subject..pls let me know I want in on it!!!!..
Dude it’s so crazy I guess my Brudder just got cut off as well…. I’ve had this service over 10 years & I’ve hooked up my laptops, tablets (well… when I have to use a phone from straight talk that even a HAS hotspot- lots DON’T) steamed via chromecast & all that, extensively! What my experience has been though, I HARDLY EVER have used their phones. I’ve switched between Walmart family plan phones (which I had for a little bit, was ok) just being able to throw the SIM card into pretty much any phone with same SIM card size, & it worked. My newest phone the unlocked S10+ (from Samsung website) was having spotty service & internet so it got to a point where I couldn’t handle it anymore so I called them (which I loathe to do because I can never understand them & am already frustrated) & it was so weird, I could understand them, clearly! I asked where they were & they said Guatemala as I recall. Did they move? Anyway, I told them my issue & he said I’d need to buy a BYOP kit, which is the cost of a month of service! I’m on auto pay so I had already been billed, it’d be like having paid the bill on top of another service plan, for NOTHING! I said nope, then he said, or I can buy one over the phone, FOR .99!!!! Seriously!? ALWAYS call before you buy the BYOP kit from the store!!!! (If you’re an existing customer) with tax & everything it was like $1.07 vs $55!! I get a lot of bang for my buck, can’t complain. :0) we’ll see how long it lasts!
I use my phone to tether and at times have 3 to 4 devices using my data and have never had issues. On average I use 80-120GB of data and have never been slowed down. I live in a rather large city of over 100,000 people and it’s right outside of a military base
Just buy another straight talk phone from wall mart for 40.00 and 55 data plan with a new number. i had had the service for 1.5 years reached over 200GB a month before they shut me off
I’ve used less than 22gb and now my mobile hotspot and USB tethering won’t work but I still have internet access on my phone.
Yep, me too, went over 60Gb as I’ve gotten disabled and using my device as TV. I’m out in the country, not paying the cost of satellite or cable out here. But was getting fair reception on my phone and was keeping sane/occupied with movies and using programs to help stay asleep. They teied to tell me I was sharing data. Can’t do that on this phone- doesn’t allow hot spot. Nobody close enough around to receive it.
I’ve been a customer 2 1/2yrs and always assumed ULTIMATE UNLIMITED means all you can use, all you want. The little sentence on the back of investigating you usage over 60Gb for violation…. who the hell would know what that means? And I’ve never noticed that line at all. And it doesn’t exactly say that 60Gb is the limit or they will choke you down at that point. There’s no warning and no one is going to find it in the ToS unless they have a magnifying glass and a fine tooth comb. And considerable time.
False advertising! Because I don’t think that one sentence on the back of the reload card covers their ass. If I could get away with it, I’d mark every reload card in Sprawlmart about it.
I use maybe 20gb, still slows down afyer10gb
I just used 152.24 GB of data in 25 days(text data to 611611). And I have had no issue with Straightalk giving me a hard time. It appears to be a truly unlimited plan. I live in Northern Kansas so probably not part of the network that is as important than say a metropolitan area. I use easy tether with an unlimited plan to get internet to my laptop instantly by simply plugging my phone; in to it via USB and high speed really excellent internet for $0 depending how u look at it. Bought the app In. 2011 I’ve never speed tested it but the. Again have never had any type of issue that I thought was on there end it’s just as fast as any local provider I regually watch 2 live news streams at same time while surfing.
So to sum this up so far so good with Straightalk of course that could change the second they send me a nasty email or try to boot me. Then I’m sure I will be signing a. Diferent tune.
I stand corrected on the most current TextNow unlimited data plan terms = Users who exceed the monthly limit will not be charged any overage fees, speeds will reduce to 2G until the next cycle. Users who exceed 23GB/mo will experience reduced speeds until the next cycle.
Straight talk is still the best deal and take my word for it I’ve shopped around personally visiting each store asking about every plan they offer Verizon, AT&T, T-Mobile the three biggest companies in the world, after they ask what company I currently have promising that they would beat it. Their head lowers when I tell them straight talk because they know they can’t come close to the price. Straight talk piggybacks off there Cell Towers still is the best deal there is. There are other smaller companies like Textnow and a few other small newer companies that offer unlimited 4G data trying to compete with Straight Talk, with TextNow which you can get on the Play Store offers a free phone number you can choose and get unlimited incoming and outgoing calls through it no strings attached using using either Wi-Fi or your data for a connection also offers a data plan that says once again says unlimited high-speed data but doesn’t mention that after 38 GB of 4G you violate their terms and they reserve the right to terminate your account. Even though Straight Talk contradicts their own advertisement of Unlimited, They really are still the best deal out if you’re looking to use a lot of data.
I bought my unlimited plan 11 days ago. Ive used 41 gb of data since watching videos and Netflix since I don’t have a tv. My service got throttled today. Straight talk told me I violated their terms of service by continuously streaming video. If that’s that case then why does the plan say unlimited.
It’s time to slap those foriegn crooks with another lawsuit. They are making the rules up as they go along. Making them to where it benefits them so they can take your money and give crappy service. LAWSUIT LAWSUIT LAWSUIT LAWSUIT!!!!!!!
I just got my data shut on the unlimited plan because I reached some kind of limit they said.when I asked the supervisor which term or condition I violated he said I congested the tower??? If I pay for unlimited and they cut my data off no hotspot…how is it my fault congestion of airways???
They shut my data off today and I just paid my bill last week. I pay the 55 a month. Its ridiculas!! I can’t afford internet or cable so I use my hot spot to watch tv. I figured thats what I pay for I should be able to use it.
Another ST customer here, who has also been permanently throttled/slowed, as in Im happy when Speed Test hits 1 mbs. I average .5 mbs, even at 3am in the morning. ????
First 4 months were great, never dropping below 1 mbs, but in non-peak getting as high as 30 mbs consistently. Then anoint 4 months ago, it all went to hell. Same deal as the rest of you. I had one lousy day left so I paid for a free gigs to get through.
When i got my service back, it was slow but i kept writing it off to something else wrong in the area. I didn’t know they could arbitrarily single you out to be throttled. But they did single me out. Shouldn’t they at least have to inform you that you’re no longer a “preferred” customer and never will be? ????
They are at it again once they told me it was cause hotspot was not supported on the network and now i am having problems watching videos and currently just paid my bill on the 1st how to stop this I would love to know
I have currently experienced the same exact thing. I have a Samsung Tablet and because I pay upfront for my $55 a month Unlimited Data plan, I figured I could save the headaches of using a small 5″ screen to do my internet browsing and streaming by using my Tablet thru my phones built in Hotspot. Now, suddenly after years of doing the same thing for a few years, Im breaking rules??? How? Its my phone. My Tablet. Nobody else uses it. I paid for all of it. And the service plan. My data gets cut with 8 days remaining in my $55 plan and two calls to customer service left me even more angry. They do what they want. This is a joke. Nice business practices. Wheres the FTC??
I’ve read lots of these comments and this is what I see, most of you are trying to use a hotspot. You can’t use the hotspot option on your Phone, it a violation of there terms and conditions. They find out because “Hotspot” sends different data packets to the Carrier then regular network data packets. Just look up the difference in how it works. Never ever use the built in hotspot feature on Straight talks network. If you want to use there data plans on other tablets or devices you must use an app, root your phone, or use a VPN while casting your net from your built in WiFi/USB.
Check out an App called PDA.Net, buy it its 7$ it casts your net through your WiFi, or via USB to another device. You can even link it to a computer with a router, and then connect to the router. Just remember straight talk 4lte speedbis like 3mbps. Use a free VPN like windscribe, that will give you 10GB a month for inscription for free.
I’ve use straight talk for years now with no problem. Always the 55$ plan, I’ve updated my Xbox one s, my computer, streaming movies, exc. Ive downloaded probably TBs of data in that time. No issues. When I do things a phone can’t do I use a VPN. I use data packet blockers, just look up how this stuff works people, my only issue is that network speed is like 3mbs, that’s way slow for the money paid.
Other then that, check your network settings
make sure they’re setup correctly, I’m using an old Sim card from 2015 as well and on a old S5 with the original OEM update on it. So it firmware is base security. My wife is on the note 6 nothing special but I setup her network settings.
If you use the phones hot spot they will shut your phone down why they say they want you to buy there hot spot. I just bought a card on 5/21/19 10 days later they shut me off for watching Netflix on my hot spot only used 1.3 gb this is theft take your money and kill your data they are a rip off…..
the word unlimited does not =60gb of data yall straight talk people are clearly lying either stop being currupt or watch your costumers leave and go with another phone service we are fed up with you!!!
defifine the word unlimited
I just got back to the states after being stationed overseas for several years. I initially bought the $45 plan. No problem. I was impressed with the little wal-mart plan I bought and was able to use with my unlocked iPhone I bought in Europe. After 28 days, my internet was slowed because I guess I went over the given amount of data for $45 so I thought it was a legit brand, I’ll pay an extra $10 a month, put me on auto-pay and we’ll call it a day. My Data has not even went back to high speed. My service has been slow as mud (if even getting service). I’m so disappointed. I’ve tried everything with my settings, updates, etc – and I stumble on this page talking about how crappy Straight Talk is. Very sad. Lesson learned. Auto-pay off. I’ll tell everyone how crappy this experience has been. Good luck fellow-suckers.
They plain cut my data service off when I reached their “too much” unlimited limit. No reduced speeds, just cut me off.
As of 4/25/2019 I have been slowed down once in a year and had to buy a new unlimited card early. Now, 6 months later and 3 days into my usual new $55 auto pay cycle my service seems to have been permanently slowed. It just updated 3 days ago. I’ve used maybe 10 gigs bc I’m a high risk pregnancy stuck in bed rest with no cable in the country and all I have is my roku, so I’ve streamed a lot lately. But considering I just paid my bill the clock should have started over but it hasn’t. It appears they have slowed my service for good. Last month I went over 100 gigs and they didn’t slow me down. A new month and I can’t get any service, yet when I check my ping, download and upload they all say wonderful. So how is that?? If my phone says my service strength is great, why won’t it stream? I guess my only option if I’ve been permanently marked for slow service is to buy a be phone and new card. I’ve bragged on straight talk until now.
I have been using Straight Talk for 3-4 months now, I am an auto pay customer and use the $55 “unlimited” plan.. They have literally SHUT ME OFF after 2 weeks nearly every time, forcing me to purchase a SECOND card, even added an extra 10gb for $10 and I am STILL dealing with incredibly slow service. I’ve been on the phone with them at least 3 times a month speaking with someone I can’t even understand and being given crap excuses about why it slows down! I have never experienced such a low level of customer support!
Ok I got the ultimate unlimited plan and my kids and I use hot spot for Netflix and on the ps3 and they shut me off at 200gb and I went and got a new card 55$ and. Then it said if I add card then it will end the other 30 day plan that is bait and switch and I think that is against the law how do we get a lawsuit going against them. Cause we are the ones getting it in the a ss
Sorry but if you use 60 GB a month you deserve to be cut off. How does someone even use that much data? Connect to the freakin’ wifi once in a while
ive been useing the $55 card unlimited no trouble allway pay over the phone for then then it then all out of the blue i have no net work ,iam like what the hell,they said over my limit , ok why i am i over my when iam payin for unlimited then they go on about the term of my contrat they didint me on the phone and i never sign no contract ,so explain to me mis what is umlimted mean if it has a limit ,they couldnt do that , wonder if i ask for a limt maybe they mite give me unlimited ,lolol
so ok i said run my card ill buy another unlimeited card with a limit not sure if gonna close my acout or kiss there dirty ass but gonna be makeing some call s all they are doing is putting the shat to every one
That’s funny cause I have 2 days left to my service and have used 92 gigabytes and service is still running fast 4glte. This entire article is obsolete in 2019.
Yep they just ripped me off and took my Internet down for no good reason hope they get sewed I got the 55$ card btw
So this is the first month we have tried the 55 dollar plan just because we wanted to use the hotspot because the area we live in doesn’t get any good internet providers that actually works well. Anyways we decided to use this because it said unlimited with no data restrictions. Well I just found out tonight when I called and they said the data was turned off because we went over 60gb. Ugh… How was I to know this if it isn’t on the card it says unlimited no data restrictions so I assumed that meant what it said but obviously not. Guess we are back to square one trying to find something to work out here because I refuse to pay for something that is falsely advertised.
I have the unlimited plan & I went over 60 gb & so they cut off my data. I paid early to get my services back & now I can no longer get mms or group texts. They want to blame my phone but I put in a different Sim with a different number & that number works. And after I asked questions on social media I got blocked.
I have only just joined straight talk, andI mean YESTERDAY. And i just got a data warning message.. I havent used much AT ALL. I typically use Wifi. I am beyond mad. And, while im sure that this is a mistake STRAIGHT TALK WILL HEAR ABOUT THIS!
I’ve been with straight talk wireless for years now. And just found out that unlimited data is not unlimited. And that I must pay $55 now to have what they consider unlimited. I feel as if they’re cheating me. I don’t know what to do.
StraighTalk cut off my data last month without warning. I called in to find out why, and recorded the call, the first rep stated right up front my data was cut off because I used to much right after I asked her if there were any data limits, to which see said I could use as much as I wanted….funny how quickly that changed when I then asked why my data had been cut off. The corporate rep did a dance saying I violate the TOS, to which he couldn’t point to any specific thing I did to violate them and finally admitted I simply used to much data.
Let’s revenge the StraighTalk app showing 1TB of available data to use when they started this unlimited data. Their blog boasts about streaming all you want etc. They’re saying the complete opposite in all areas to what they end up giving you. We don’t accept this behavior from any other business sector!
The TOS and 60GB statement don’t say you can’t use as much data as you like, nor does it indicate how much “harms the network” which is impossible since we are the lowest priority on the network, Etc…. It’s blatant false advertising and bate and switch at this point.
I’m feeling like I ought to file a lawsuit locally just to mess with them.
I’ve been with the TracFone umbrella subsidiary companies Net10 and Straight Talk for over seven years and I find this very troubling that they aren’t as transparent and honest with their customers. Now I’m scared because me and my mother who is aging has invested into this company and its the most easiest company for a woman I have to take care of on a fixed income to deal with as in to turn off phone’s off and buy a plan and all that kind of stuff going to another company that’s more invasive and needing our information and running our credit is not a possibility. Please keep me posted on what next I may just have to look into home internet and reduce our plans to 35 a month to help with cost. I’m in tears right now that we spent money for nothing.
My granddaughter purchased a $60.00 UNLIMITED Plan on 12/23/18……today is 12/30/18 and she is being told she is out of data. WTH how is that even possible. Straight Talk is nothing but a rip off. I myself am with Verizon, I have UNLIMITED….use my hot spot 4 to 5 hours a day and have NEVER had a problem.
I’ve been with straight talk for almost 3 years besids the data cap they don’t give a s**t about thier. Cutomers. I recently got laid off from work and had 8250 points saved from doing refferals 2500 a person my plan expired 7 days before my points that for some reason take 60 days to appear on your balance vs the 30 days for playing games and posting their lies to social media..
I knew I was going to g to be getting calls fron prospecting employers but had no phone I called begged pleaded for use of my points to reinstate my service the gentleman whom I could barley understand but his name was Douglas ??? Whatever… Simply said we can’t do it not even a manager can u have to wait.. all in all straight talk sucks they should be sued again…
I’ve read through the comments and I’m being throttled at 25gb and about 9 days from service end date.
Someone please tell me WHAT I can actually do about this.
Customer service is a joke.
I would like to ask you to *very quickly file a lawsuit for the ripoff and another for aggregated abuse of FTC rules. I guarantee you will win both without ever seeing a hearing room however, for the rest of us that’s tired of everything cellular phone companies in part and absolutely every last one of them are doing ppl wrong. If we’d all stop buing absolutely 3 -4 new phone a year from them, they would go broke and be forced to TRADE FAIR. I will tell you this, Straight talk is the most shady posted Sevier of today’s entire market. And won’t even offer 1cent for one of their own phones back on their trade in programs. 200 this week and not offer 1cent back on a phone that was never turned on becoming bought a better one b4 I got home can’t even buy a new sum and make it work and no I personally guarantee that you nor will anyone get any phone unlocked that is registered to STRAIGHT TALK WIRELESS. THEY ARE DEMONS!
Used 59.45gb and now experiencing data throttling but only in regards to downloads
I have gone over 60 GB several times with no problems.but I have a friend that never even made it to 30 and he was cut off But he had been using his phone as a hot spot and straight talk could see he was using more data at a time than his phone alone could download and according to their user policy ( No Tethering or Hot spots) and they cut him off.now I don’t think that is right but how can you argue with it when you agree to it as a customer.
Yup I’m severally p!ssed off right I have 13 days left and they shut me off last night which puts me in a pickle because my job depends on me having a phone that has internet on it and now my phone does not and I cannot be tracked by my boss wichnis now a problem God damnit
How do we file another class action lawsuit against straight talk for their deception/fraud? Unlimited service is not unlimited. Service is suspended and no refund is given if you exceed a limit on the “unlimited plan” even if you have repeatedly prepaid for an unlimited plan. I spent nearly 3 hours trying to resolve the matter with numerous straight talk employees non of which could explain how an unlimited limited plan could have a limit (especially one that is hidden and not explained until after the company has taken your money)
I had been a long time customer until they wrongly limited (and suspended) my service.
A class action suit against them is justified!
I completely agree, it says I used 27.5 g and now it’s slow as !#$*. Unlimited my a**, and I have their 60 dollar plan…
I thank it’s pretty stupid i waste $60+ a month for something that isn’t what it clames to be, for only 30 days and have to go buy another one 30 days latter. its straight bull s&*% how someone can call something unlimited when they clearly have no idea what the word unlimited truly is, I mean come the hell on I don’t buy it for 60gigs I buy it because it’s supposed to be unlimited. Today they just lost a customer to home wifi because of there B.S Lise….. Let me fiend there getting sued again I’m going to jump all over that s*&^ best beleave. I hope they go bankrupt and ant got s%$@ after that’s what they deserve, someone please start a lawsuits so I can get my money back from the P.O.S mofos
I DEFINITELY agree that UNLIMITED SHOULD MEAN UNLIMITED, but tbh 60 is HIGH! I work for a cell phone provider and we throttle at 22gb and CHARGE YOU OVERAGE for anything more than 40gb! But that’s “unlimited” for you
Just found out today about there bulls*** unlimited plan. Very angry and let them know it. Think they need another lawsuit and they need to stop this unlimited bulls*** because it’s not
My wife’s phones got throttled down she then decided to use my phone as a hot spot. What happened as a result was in 3 days my phone got throttled down to a snail’s pace. I am tired of data limits. You shouldn’t have to purchase internet to get Wi-Fi so you can get truly unlimited access. It’s all about money for cell phone companies. However, making customers suffer is stupid. There should be a way to stop this unlimited data problem. Here’s another head scratcher for you. How is it 2018 and we can’t have cell service everywhere, high speed internet everywhere, and other things like that. You shouldn’t have to live near a big city to get these things. The technology is there it’s just that they don’t want to put up extra infrastructure. That would cut into their profits. However, they would have more money if you could use any carrier anywhere. Plus you shouldn’t have to be on a contract to receive good service. Many prepaid service treat you terribly and the service is substandard to put it bluntly. Carriers better get with the program before they get shed once again.
Ihave had straightalk service for over 10 yrs now and the 55 dollar plan for 7 months. The past 2 months I used 98 gig and 86 gig of data and was never throttled what so ever.In fact running as a hotspot off a cheap alcatel phone, i ran my laptop, a second phone and his computer at way better speeds than his phone to his computer on the verizon network. Like I said over 10 yrs and cant say i have found better…
I have a cheap LG Fiesta which I bought around the first of the year. I found out about the hotspot option on the pull down screen. I used it to for my laptop. I live in the mountains and reception is not good at times. But I put my phone on the front porch to help with the reception. My first 2 months I was using 20-30 GB. I had surgery in April and I was on bed rest for a few months. I laid around and watched Netflix and Amazon Prime up to 10-12 hrs a day but I never went over 40GB. This month is the same I may hit 50GB. To slow down your GB usage go to the speed options on Netflix and Amazon, not sure about the other streamer sites, set them to slow or standard speed, which usually run at .38GB an hour. If I used up 60 GB I’d be watching TV 24/7. I’ve had no problem yet I just hope it stays this way.
I just found out the hard way about the not unlimited. Little to say im verry angry about this and dont think it is right.
Even a big lawsuit doesn’t seem to stop their lying or “Fibbing”, to the Straight Talk customer s, I was at 28 gb, when I noticed my phone “suddenly got slow”, I thought my phone was acting up, so I went to wi fi, everything went back to normal, that’s when I realized that my plan UNLIMITED EVERYTHING, was “bulls–t”, and that I was “throttled back”, I think it’s time for another class action LAWSUIT, ????.
I’m having the same problem with MetroPCS they say they’re Unlimited but they slow way down after 39 GB
Straight talk says unlimited data I have sling tv on my phone my data runs out if the plan says unlimited it should be that not 60 gb then you can’t use the sling tv it should say 60 mb the term unlimited is misleading