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A long awaited feature has begun to arrive at Spectrum Mobile. The cable giant has launched support for bring your own device to its Verizon powered MVNO service. For now, support is limited to select iPhone models only. Android owners will have to wait until a later time if they own a device that they'd like to switch over.
Supported iPhone Models
Spectrum Mobile will allow you to bring your own iPhone as long as it is one of the following models; iPhone SE, iPhone 6S or 6S Plus, iPhone 7 or 7 Plus, iPhone 8 or 8 Plus, or the iPhone X. Which model you can bring over depends on whether or not you bought it SIM free and unlocked or from another carrier. Here's which iPhone models you can port over based on the carrier that sold it.
- iPhone SE - Verizon model supported. AT&T and T-Mobile models also supported but they must first be unlocked. Sprint model is not supported.
- iPhone 6S and 6S Plus - All carrier models are supported, but if it is an AT&T, T-Mobile or Sprint model you may have to have it unlocked before porting over.
- iPhone 7 and 7 Plus - Verizon and Sprint models are compatible. The Sprint model must be unlocked before transferring it to Spectrum Mobile. AT&T and T-Mobile sold iPhones are not compatible with the network.
- iPhone 8 and 8 Plus - All carrier models are supported, but if it's from AT&T, Sprint or T-Mobile it may need to be unlocked first before it can be used on the network.
- iPhone X - All carrier models are supported, but if it's from AT&T, Sprint or T-Mobile it may need to be unlocked first before it can be used on the network.
The newest iPhone models, the Xs, Xs Max and Xr are not listed as being supported on the website (Update April 2019, the iPhone Xs, Xs Max and Xr are now compatible with Spectrum Mobile's BYOD program). A representative from Spectrum Mobile confirmed to me that they are not yet eligible for the bring your own device program. The devices may be supported soon though. The representative said the bring your own device program is very new right now. It only launched in testing a few weeks ago in select markets. However, it now appears to be available in all markets as it is now shown at the bottom of the Spectrum Mobile website when you choose to shop for a device. (Update: It seems Spectrum Mobile made the BYOD program available on their website to everyone earlier than intended. It has since been pulled from the website, but it is still available and in testing in select markets. Sources tell BestMVNO that BYOD is only available in stores and not online or over the phone. A Spectrum Mobile forum admin has also publicly confirmed this. ) Update April 22, 2019, Spectrum Mobile is once again advertising their BYOD program on their website. It is still available in-store only, but they do again have a BYOD web page setup explaining the program's details. Update April 27, 2019, Spectrum Mobile has announced limited support for bring your own Android device.
More About Spectrum Mobile
Spectrum Mobile launched in the summer of 2018. Wireless service is provided using the Verizon network.
Two wireless phone plans are offered, a By-The-Gig plan and an unlimited plan. The By-The-Gig plan bills subscribers $14 for every GB of data that they consume. The unlimited plan comes with 20GB of high-speed data for $45/month. After the high-speed data allotment gets consumed, data speeds may slow down. The unlimited plan also comes with 5GB of mobile hotspot data at LTE data speeds before slowing down to a maximum speed of 600Kbps. Both plans include unlimited talk and text and require you to be a Spectrum Internet subscriber in order to be able to sign up for them. Taxes and fees are not included in the price and cost extra.
I have a iPhone 6s. I have prepaid service with straight talk. Does Spectrum service work with this phone?
Is the samsung galaxy A50 compatible with spectrum mobile?
BYOD is available when placing order with a Direct Sales Rep at your door. Effective 5/22/19
My wife has a 6 plus I phone and it could not be ported over. My advice if you buy a spectrum phone and one of your family members is going to port their phone over. Make sure your phone is ported over first. Do not and I repeat do not open your spectrum phone box until they have been ported over. If you do open the box the phone is as good as yours. They say you have a 14 day window to return it. What they don’t say is that the 14 days include from when the phone was shipped. By the time I got my phone 9 days had elapsed. They say you will recieve it in 2 days. Thats a lie. Their is also a $50 restocking fee they do not tell you about. And they have the option if you send the phone back not to refund you a single penny nor give you the phone back if they consider it can not be sold again. Plus other fees. I just went through this plus they will not unlock the phone if you keep the phone until the phone is paid off. This is how they pay your loyalty for being a spectrum cuatomer for many years.
This is a rant. I am on the phone right now listening to on hold Musak via Verizon… I have been with Verizon prepaid since my contract ran out. Now I want to try out Spectrum for the less expense, and to use the insurance. Verizon will not insure prepaid customers. So I bought a 6s and now it appears not compatible to Spectrum?! I did the check online through Spectrum and at the Spectrum office the representatives there said the phone must be locked. Ugh, so I wait for about 35 minutes trying to get Verizon to unlock my phone. Rep says it will be unlocked in 48 hours and I will get a text. That was 1 week ago. Tried to check to see if it is unlocked and it seems unlocked, best I know. But still not compatible with the Spectrum online checker. Ugh. Now, as I wrote, still on hold with V. prepaid. Sheese…
It seems obvious that Spectrum should easily be able to accept BYOD for any device they already offer on their web site. But they do not. The obvious reason is that they only want to sell you their device.
Once they get you locked in, Spectrum, as it is known to do, will raise rates. Typical Spectrum rip-off management ploy.
I have been thinking about switching, but Spectrum is making it way too hard. It seems that they have passed, on the majority of phone owners (Android Samsung Galaxy S7) to accommodate iPhone. I don’t need a new phone. I, also suspect, that at the end of the first year, the monthly price will double. I’ll just stay with Verizon. I have been with them, from Motorola flip phones, thru a couple of Blackberries, and now my second Samsung, with no problems. Spectrum is also offering to steal your trade-in, for a ridiculous price.
I have had Spectrum cable for years now, had Spectrum mobile for about 6 months. All I can say is their customer service is absolute garbage, their rude and don’t go out of their way to help. Asked about paying my iPhone X off and having it unlocked. I’m in the NYC area. If you can stick with your carrier I suggest doing so. I’m leaving this crappy carrier as we speak.
I just switched over from att with 2 iPhone 8 pluses in Raleigh NC. I went to the store in the town ridge shopping center.
I spoke to a rep in Tampa today who said this should be out by Q4 of this year. Going to wait until then and pay off our phones and take them from Verizon.
I have an unlocked IPhone Max I bought from Apple. Will this phone work on the Spectrum network?
BE AWARE BAD CUSTOMER SERVICE!!
I Just got transferred by a Rep that refused to give me her ID number or name. Spoke with Supervisor Olivia Call ticket# 5624220 This is so frustrating been waiting for a phone since the 21st I ordered and payed for my Iphone XR and. My Order was canceled since they were trying to reach my non working phone I am trying to replace. I CLEARLY told the rep to add my husbands line as a call back number. I was expecting my order today and now I’ve been told I have and forth and not offering any solutions. Also denying me of a corporate number.
I’ve had internet for years with you and made the mistake of having phone service with you guys and this is how little you value your loyal customers. So here I am trying to call you guys with my Alexa because thanks to careless reps I don’t have a phone and Spectrum wont fess up or fix their mistakes.
If they say your phone is eligible ( iphone8+). When I bring it in , is there a extra cost for swapping a SIM card or is it something simpler?
I am in the St. Louis area. I just signed up for Spectrum Mobile with my iPhone X formerly on AT&T (iPhone bought from Apple and unlocked). The service is not yet rolled out widespread. Only two stores in the entire metro St. Louis area are able to do BYOP. This was two days ago, Feb 6, 2019.
In New York (as of Feb 4th), BYOD is available for iPhones (iPhone 6 and newer), but not yet for Android devices. Rep said another month or six weeks for Android.
BYOD is now available in Round Rock. FYI – Spectrum limits you to three lines in the first month of service. If you are moving a family of 4 or more you will have to maintain part of your old plan. I have lodged a complaint with Tom Rutledge. I am waiting to hear back. I am trying to give them more business while closing my old service and they have me over a barrel.
I’m going to visit the Round Rock office and see whether the Austin area is eligible. The call center rep I talked to wasn’t sure (he could only pull up a few locations in California).
I have a Spectrum mobile “By the Gig” plan. I (and a very nice Spectrum representative) find it IMPOSSIBLE to transfer over my wife’s Verizon (fully paid off and not locked!) iPhone SE. They have told us that there is a 50:50 chance that a phone will transfer over. Not a pleasant surprise!
screw them. Android should happen at the same time. Xfinity and spectrum are trash
BYOD not supported – and according to the rep I am on the phone with right now, there are no plans to do it (was supposed to be January 2019). Looks like it’s been pulled. So because of this I won’t be switching.
When is it coming to NC?
I talked to them today. BYOD is not available in East TN. it is available in certain markets though.
The link is dead and their FAQs say no BYOD. Did they change their minds?