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Ultra Mobile Plans & Customer Service Information

PROS
  • Good for international calling and texting
  • Plans available to meet a variety of data needs
  • Ability to save more by prepaying for several months in advance
  • Lots of phone options
  • Available through prepaid dealers
CONS
  • Best rates require prepaying for 12 months in advance
  • Phones typically sold without any discounts
  • Prices for monthly plans are not better than average

Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

In this guide, I will explain everything you need to know about Ultra Mobile before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Ultra Mobile so that you can make an informed decision on if this is the best place for you to spend your money.



Sections

Ultra Mobile Phone Plans

Last Updated: Oct 2, 2024

Single Line Monthly Prepaid Plans

250 MB
$15/Mo
$180/Annually
  • Unlimited Minutes
  • Unlimited Texts
3 GB
$19/Mo
$228/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 2GB
5 GB
$24/Mo
$288/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB
10 GB
$29/Mo
$348/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
15 GB
$39/Mo
$468/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 15GB
Unlimited GB
$49/Mo
$588/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$59/Mo
$708/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 20GB

Prepaid Family Plans

Unlimited GB
$98/Mo
$1176/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$147/Mo
$1764/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$196/Mo
$2352/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$245/Mo
$2940/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB

Multi-Month Discount Plans

250 MB
$10/Mo
$120/Annually
  • Unlimited Minutes
  • Unlimited Texts
3 GB
$14/Mo
$168/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 3GB
5 GB
$20/Mo
$240/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB
10 GB
$25/Mo
$300/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
15 GB
$30/Mo
$360/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 15GB
Unlimited GB
$40/Mo
$480/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$50/Mo
$600/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 20GB
250 MB
$11/Mo
$132/Annually
  • Unlimited Minutes
  • Unlimited Texts
3 GB
$15/Mo
$180/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 3GB
5 GB
$21/Mo
$252/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB
10 GB
$27/Mo
$324/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
15 GB
$35/Mo
$420/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 15GB
Unlimited GB
$45/Mo
$540/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$55/Mo
$660/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 20GB
250 MB
$13/Mo
$156/Annually
  • Unlimited Minutes
  • Unlimited Texts
3 GB
$16/Mo
$192/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 3GB
5 GB
$22/Mo
$264/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB
10 GB
$28/Mo
$336/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
15 GB
$36/Mo
$432/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 15GB
Unlimited GB
$46/Mo
$552/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$56/Mo
$672/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 20GB

Ultra Mobile Deals


Ultra Mobile 3 lines of unlimited $85/month for life
Ultra Mobile 3 unlimited for $85

Get 3 truly unlimited 5G data lines for $85/month for life



How Ultra Mobile Plans Work

Ultra Mobile is a T-Mobile MVNO that focuses on offering low cost plans for those that have a need for international calling and texting.  Unlimited global calling and texting is available to over 75 locations on all single line monthly plans.

In November of 2016, Ultra Mobile was able to improve coverage for its customers by offering Wi-Fi Talk and Text.  The feature allows those with select Android phones to be able to place calls and text messages over Wi-Fi in places where T-Mobile’s network coverage is unreliable.

The company also powers Mint SIM and at one time it powered Univision Mobile.  However, in May of 2017, Ultra Mobile announced that it would merge with Unvision Mobile, its sister brand.

On May 1, 2024, ownership of Ultra Mobile transferred over to T-Mobile. T-Mobile made an offer to acquire the brand a year earlier in March 2023.

On October 1, 2024, T-Mobile made the first big change to Ultra Mobile. Ultra Mobile’s “unlimited plans” had a 60GB high-speed data cap. T-Mobile removed the data cap, making the plans truly unlimited.

Review

Bestmvno.com has taken a test drive of Ultra Mobile’s service.  You can see how it went by reading a review.


Supported Phones And BYOD Devices

Ultra Mobile sells a variety of phones at different price points.  Customers can also bring their own phone to the network. Any phone that is compatible with T-Mobile will work with Ultra Mobile.  Most AT&T devices are also compatible as long as they are out of contract, paid off in full and not reported lost or stolen.  Universally unlocked phones from manufacturer’s such as Motorola and Samsung are also compatible.


Where To Buy Service Plans And SIM Cards

Ultra Mobile’s SIM cards and service plans are available through the company’s website as well as in store through retail locations such as Target.  Frequently subscribers can find greatly discounted service plans and SIM cards through Amazon.


Ultra Mobile Logo:
Ultra Mobile Logo

Year Founded: 2012
Subscribers: 500,000
Networks Used: T-Mobile
LTE Bands Used: 245126671
5G Bands Used: n41 (2500MHz)n71 (600MHz)n258 (24GHz)n260 (39GHz)n261 (28GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, Refill Cards

Ultra Mobile Contact Information

Website:
Phone Number: 1-(888) 777-0446
Address/Headquarters:

1550 Scenic Ave Suite 100
Costa Mesa, CA 92626

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Wolf vixamar
Wolf vixamar
5 years ago

Does ultra mobile have an application

Luz Salazar
Luz Salazar
6 years ago

I have an Ultra Mobile plan ($29,00/month)…. and I would like to know how many GB of High-speed hotspot I got. I understand that T-Mobile offers 10 GB…. and since T-Mobile is the network that Ultra uses…. I was wondering if is the same. Thanks!

Theodore Ezike
Theodore Ezike
7 years ago

please for 2 days now i have been trying to buy airtime for another phone with my account but have not succeeded cause i have not been enabled to speak to a customer service rep