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Twigby Mobile Plans & Customer Service Information

PROS
  • Great introductory pricing for new customers
  • Call and text to international numbers included
  • Plans for a variety of budgets available
CONS
  • Limited selection of phones that are mostly older models
  • Does not cater to high-end data users. 20GB max data allotment
  • No stores for in person support

Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

In this guide, I will explain everything you need to know about Twigby Mobile before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Twigby Mobile so that you can make an informed decision on if this is the best place for you to spend your money.

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Twigby Mobile Phone Plans

Last Updated: Sep 26, 2024

Single Line Monthly Prepaid Plans

0 GB
$10/Mo
$120/Annually
  • Unlimited Minutes
  • Unlimited Texts
2 GB
$15/Mo
$180/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 2GB
5 GB
$20/Mo
$240/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB
10 GB
$25/Mo
$300/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
20 GB
$35/Mo
$420/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 20GB

Twigby Mobile Deals


Twigby Ten Dollars Off Three Months - 10GB $15
Twigby Up To $10 Off Plans

Save up to $10/month for 3-months on a new Twigby plan. Get 10GB of high-speed data for $15/monthl



How Twigby Mobile Plans Work

Twigby Mobile is an MVNO that provides talk, text, and data service as a full-fledged Verizon MVNO. The brand initially launched on the Sprint network and used Verizon for roaming. However, after T-Mobile purchased the Sprint network, Twigby opted to become a Verizon MVNO.

Twigby customers have the option to custom-build their own phone plans to help them save money on their phone bills.  Plans are available online exclusively through the Twigby website and start at $10/month for unlimited talk and text only.  Plans come with international calling and texting at no extra charge. They also include voicemail, 6-way conference calling, caller ID, call waiting, & call forwarding. Data containing plans allow mobile hotspot use.

Subscribers are able to upgrade their plans at anytime during their billing cycle.

There are no activation fees upon signing up, however Twigby does charge standard federal wireless taxes and fees as well as sales tax.  Taxes will of course vary based on your location.


Supported Phones And BYOD Devices

Those who have their own out-of-contract Verizon compatible devices can readily port them over to Twigby for use.  Twigby also sells a variety of phones through its website for those who need one.  Devices ship with free express shipping.  Most universally unlocked phones from manufacturers such as Motorola and Samsung are compatible with the network.


Where To Buy Service Plans And SIM Cards

Twigby SIM cards and phone plans are available exclusively through the Twigby website.


Twigby Mobile Logo:
Twigby Mobile Logo sm

Year Founded: 2015
Networks Used: Verizon
LTE Bands Used: 241366
5G Bands Used: n2 (1900MHz)n5(850MHz)n66(1700MHz/2100MHz)n77(3.7GHz)n261 (28GHz)n260 (39GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards

Twigby Mobile Contact Information

Website:
Phone Number: None. Online chat only
Address/Headquarters:

Murfreesboro, TN

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Karen Brown
Karen Brown
5 years ago

I’ve used Twigby now for four or five months. I think it’s been perfect service. I’ve had no outages, no issues at all. The online chat customer service has always responded quickly and well. I love it.

james
james
5 years ago

seems you get a lot of advertisement does anyone else have this problem

Clark
Clark
5 years ago

I would highly recommend Twigby to anyone who wants to lose service at the most inconvenient times and never see their texts go through.

Clark
Clark
5 years ago

Twigby is an awful cell phone service with terrible customer service.

No Twigby
No Twigby
5 years ago

Lost Sprint service twice in the last 9 months. First time was for 3 days, and last time was for 5 days. Twigby was totally useless. Their chat is useless. It’s only available during short business hours and their staff is just stupid. This was a area wide outage and they had nothing to say. There is NO phone number. There is email and they did respond in 24 hours, however they didn’t even address the situation of being down for (at the time) 3 days. After 5 days of zero service, I canceled the service. THEY COULDN’T HAVE CARED LESS. Plans/Price gets and A, service gets a D, and support gets an F.

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