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Ting Mobile In 2024: What You Need To Know

Since 2013, I've been researching, reviewing, and writing about the wireless industry.

In this guide, I will explain everything you need to know about Ting before you subscribe. I'll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Ting so that you can make an informed decision on if this is the best place for you to spend your hard-earned cash.

Sections

At A Glance

Ting Logo:
Ting Mobile Logo Small

Year Founded: 2012
Networks Used: AT&T, T-Mobile, Verizon
LTE Bands Used: 245121417293066 245126671 241366
5G Bands Used: n2 (1900MHz)n5(850MHz)n66(1700MHz/2100MHz)n77(3.7GHz)n261 (28GHz)n260 (39GHz) n41 (2500MHz)n71 (600MHz)n258 (24GHz)n260 (39GHz)n261 (28GHz) n5 (850MHz)n77 (3.7GHz)n260 (39GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards

Ting Customer Service & Contact Information

Website:
E-mail: [email protected]
Phone Number: Support: 1-855-846-4389 Sales: 1-855-999-7266
Address/Headquarters:
Social Media Accounts
Facebook
Instagram
Twitter

A Summary Of Ting Phone Plans

Last Updated: Jan 31, 2024

Single Line Postpaid Plans

0 GB
$10/Mo
$120/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot
2 GB
$20/Mo
$240/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 2GB
5 GB
$25/Mo
$300/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB
12 GB
$35/Mo
$420/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot
22 GB
$45/Mo
$540/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 12GB
35 GB
$55/Mo
$660/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 18GB


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Things To Know About Ting Before You Subscribe

Ting Mobile was founded in 2012. It is a wholly-owned subsidiary of publicly traded Tucows INC.  In 2020, DISH acquired the rights to use the Ting Mobile brand name for a period of two years. That agreement was later extended at least until the end of 2023.

At launch, service was provided exclusively on the Sprint network. Since 2015 it has partnered with T-Mobile.  In February 2020, the company officially added Verizon as a 3rd network partner, although service is no longer offered on that network to new customers obtaining service on Ting through DISH. However, customers who get Ting service through Tucows can still get service on the Verizon network. Those limited markets are only available where Ting Fiber internet is sold.

Plans

Just one year after launching, Ting Mobile got rid of monthly prepaid plans in favor of what it called “rates.” However, the “rate model” was discontinued upon DISH obtaining the rights to use the brand.

Through the rate model, Ting effectively became a postpaid provider with a big twist. Customers didn’t actually have to choose a phone plan. Customers basically paid for what they used during a monthly billing cycle based on certain rates, which are shown in the table below.

Ting Mobile Rates
Ting Mobile Rates As Of April 2018

Another example of how Ting’s rates work is like this:

If at the end of your billing cycle you only used 57 minutes, 700 texts, and 350 MB of data, your phone bill would cost you $3 for the minutes, $5 for the text messages and $10 for the data plus a $6 line charge.  The next month you may pay something different depending on how much of each service feature that you use.

Upon DISH’s Ting brand name acquisition, Ting has for the most part gotten rid of its pay-per-use plans and now operates more like a traditional provider. However, they still offer one pay per GB of data use plan. In short, Ting’s current DISH run plans are as follows:

  • Flex – $10 per month per line for unlimited talk and text plus pay per use data billed at $5/GB of shared data
  • Set 5 – $25/month – 5GB of fast data, includes hotspot
  • Set 12 – $35/month – 12GB of fast data, 8GB can be used for hotspot
  • Unlimited Basic – $45/month – 22GB of fast data, 12GB can be used for hotspot
  • Unlimited Pro – $55/month – 35GB of fast data, 18GB can be used for hotspot.

Supported Phones And BYOD Devices

Any phone that is compatible with T-Mobile’s network that is out of contract and paid off in full should work just fine with Ting.

Most AT&T branded devices are compatible as long as they have been unlocked.  Universally unlocked phones from manufacturers such as Motorola and Samsung are also suitable for use with Ting Mobile.


Where To Buy Service Plans And SIM Cards

Since Ting technically does not sell plans, there are no retail stores to purchase plans from. You can however pick up a SIM card either directly from Ting or online through Amazon among other places.




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