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Ting Mobile In 2021: What You Need To Know

In this guide, I will explain everything you need to know about Ting before you subscribe. I want you to learn the ins and outs of Ting so that you can make an informed decision on if this is the best place for you to spend your hard earned cash.

Ting Deals


Ting $25 account credit

For a limited time, get a $25 account credit when you signup for Ting. Plans start at just $10/month.



Here’s Everything You Should Know Before Subscribing


Ting At A Glance

Logo:
Ting Mobile Logo Small

Year Founded: 2012
Networks Used: Sprint, T-Mobile, Verizon
LTE Bands Used: 2, 4, 5, 12, 66, 71 2, 4, 13 25, 26, 41
5G Bands Used: n71 (600MHz), n260 (28GHz), n261 (39GHz), n41 (2500MHz) n261 (28GHz), n260 (39GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards

Overview

Ting Mobile was founded in 2012. It is a wholly owned subsidiary of publicly traded Tucows INC.  At launch, service was provided exclusively on the Sprint network. Since 2015 it has also partnered with T-Mobile.  In February of 2020, the company officially added Verizon as a 3rd network partner.  Customers with multiple devices can use them on either of the networks within the same account, however each device can only be exclusively used on one network or the other.

Plans

Just one year after launch, Ting Mobile got rid of monthly prepaid plans in favor of what it calls “rates.” It has remained that way ever since.

Through the rate model, Ting has effectively become a postpaid provider with a big twist. Customers don’t actually choose a phone plan.

Prior to the rate model, customers built their own phone plans and effectively got a refund at the end of the month for any unused talk, text or data that they had in their account. Now customers pay at the end of the month for what they actually used during their billing cycle.

A few sample plans were listed in the table above.  A full breakdown of Ting’s “rates” is below.

Ting Mobile Rates
Ting Mobile Rates As Of April 2018

Another example of how Ting’s rates work is like this:

If at the end of your billing cycle you only used 57 minutes, 700 texts, and 350 MB of data, your phone bill would cost you $3 for the minutes, $5 for the text messages and $10 for the data plus a $6 line charge.  The next month you may pay something different depending on how much of each service feature that you use.

Update: Ting has for the most part gotten rid of its pay per use plans and now operates more like a traditional provider. You can read all about how Ting’s new plans work here.


A Summary Of Ting Phone Plans


Postpaid Plans


Talk
Text
Data
Price
Ting Logo
Unlimited
Unlimited
0 GB
$10

Network Used: T-Mobile, Verizon


Ting Flex
Ting Logo
Unlimited
Unlimited
2 GB
$20

Network Used: T-Mobile, Verizon


Ting Flex 2GB
Ting Logo
Unlimited
Unlimited
5 GB
$25

Network Used: T-Mobile, Verizon


Ting Set 5
Ting Logo
Unlimited
Unlimited
22 GB
$45

Network Used: T-Mobile, Verizon


Ting Unlimited 22
Ting Logo
Unlimited
Unlimited
35 GB
$60

Network Used: T-Mobile, Verizon


Ting Unlimited 35
   

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Supported Phones And BYOD Devices

Any phone that is compatible with Sprint’s network that is out of contract and paid off in full should work just fine with Ting.

Any phone compatible with T-Mobile or Verizon that is paid off in full and has no contractual commitments will also work.  Most AT&T branded devices are compatible as long as they have been unlocked.  Universally unlocked phones from manufacturers such as Motorola and Samsung are also suitable for use with Ting Mobile.

Where To Buy Service Plans And SIM Cards

Since Ting technically does not sell plans, there are no retail stores to purchase plans from. You can however pick up a SIM card either directly from Ting or online through Amazon among other places.


Customer Support

Customer support is available over the phone, through email and through community forms.

Support is available over the phone during the following days and hours:

Monday – Friday : 8 AM to 1 AM EST
Saturday – Sunday : 8 AM to 11 PM EST

Email support is available:

Monday – Friday : 8 AM to 11 PM EST
Saturday – Sunday : 8 AM to 8 PM EST

Contact Information

Website:
E-mail: [email protected]
Phone Number: Support: 1-855-846-4389 Sales: 1-855-999-7266
Address/Headquarters:
Social Media Accounts
Facebook
Instagram
Twitter
Google+



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Jonahan

$6/month per line. Pay for what you use instead of a fixed monthly amount: 1-100 min=$3, 101-500min=$9, 501-1000min $18. 1-100 text=$3, 101-1000 text=$5, 1001-2000 text=$8. 1-100MB=$3, 101-500MB=$10, 501-1000MB=$16. Multiple lines on same account share minutes/texts/data.