Gen Mobile: What Are the Pros and Cons?
- Coverage available on 3 networks
- Includes no questions asked 7-day money back guarantee
- All plans include international texting, most include international calling
- Customer support available online, over the phone, and through local dealers
- Monthly plans are not priced competitively
- Multi-month discount plans are also priced a bit higher than others
- Available phone selection is very limited
Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.
In this guide, I will explain everything you need to know about Gen Mobile before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Gen Mobile so that you can make an informed decision on if this is the best place for you to spend your money.
Prepaid Phone Plans – No Credit Check
Multi-Month Discount Plans
How Gen Mobile Plans Work
Gen Mobile was founded in February of 2018 and soft-launched as a wireless provider in July of 2018. The MVNO is run by a group of business partners that have years of experience in the Telecom industry. The company’s CEO, Robert Yap, brings 15 years of expertise to the brand having previously served as President and CLO at TruConnect and prior to that, an executive at H2O Wireless. In September of 2021, Gen Mobile was acquired by Boost Mobile.
Gen Mobile aims to provide its customers with affordable phone plans with a focus on international calling and texting. Many plans include unlimited international calling minutes to over 100 countries.
New subscribers who purchase their plan directly from the Gen Mobile website get a 7-day money back guarantee. If a customer is unhappy with their service within the first 7 days of activation, Gen Mobile will refund the customer for unused services or service plans and activation fees if applicable minus any shipping and handling costs. There is also a 7-day money back guarantee on all phones purchased directly through the Gen Mobile website. Customers who are unhappy with their device for whatever reason have 7 days after receiving it to return it for a full refund minus shipping and handling fees.
Supported Phones And BYOD Devices
Gen Mobile supports a wide variety of phones. Customers can choose to purchase one directly from the company. Devices from Apple, Samsung, LG and more are offered at varying price points. Customers can also elect to bring their own phone to the network. All phones from T-Mobile/AT&T are compatible as long as they do not have any financial holds on them, although they first need to be unlocked. Most universally unlocked phones from brands such as Motorola, Samsung, and Apple will work with Gen Mobile.
Gen Mobile News
By Joe Paonessa • 02/17/25
Gen Mobile kicked off February by increasing data allotments across its prepaid plans w...
By Joe Paonessa • 05/23/22
Gen Mobile has some new wireless plans on a new network partner in AT&T. Gen Mobile...
By Joe Paonessa • 09/01/21
DISH Network announced today that its Boost Mobile brand has acquired Gen Mobile. Terms...