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H2O Wireless Cell Phone Plans
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H2O Wireless PG 25
Network(s): AT&T
H2O Wireless PG 20
Network(s): AT&T
H2O Wireless PG 100
Network(s): AT&T
H2O Wireless PG 10
Network(s): AT&T
H2O Wireless PG
Network(s): AT&TThings To Know About H2O Wireless
Overview
H2O Wireless is an MVNO that operates on AT&T’s network and the company is one of several that are owned by Locus Communications.
The MVNO launched service in 2005 as an independent provider. In 2010 Locus Communications was purchased by the KDDI Corporation which is a Fortune Global 500 company that generates billions of dollars in revenue annually. KDDI is headquartered in Tokyo, Japan.
If you are considering H2O Wireless, you should be aware that data speeds are throttled by the provider. Similar to Cricket Wireless, download speeds are limited to a maximum of 8 Mbps while there is no limit on upload speeds.
Before you make a final purchasing decision, you may want to read some reviews of H2O Wireless which includes a summary of my experience with them when I was one of their customers.
Where To Buy Service Plans And SIM Cards
Plans can be purchased online and from several retailers such as Amazon often at a discount to the H2O Wireless website.Supported Phones And Devices
H2O Wireless allows customers to bring their own phones to the network as long as they are compatible with AT&T or unlocked and compatible with AT&T’s network. Most T-Mobile phones are compatible as long as they have been unlocked. The company also sells select phones with device financing options available for those that need it. Universally unlocked phones from manufacturer’s such as Motorola and Samsung are compatible with the network.
Customer Support
Customer support is available over the phone, through email and by online chat. Customer support has a reputation of being very slow to respond to questions, so be prepared for potentially long wait times on the phone and in chat.
Company Highlights
Logo:
Networks Used: AT&T
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Contact Information
Website: https://www.h2owirelessnow.com/Phone Number: 1-800-643-4926
Address/Headquarters:
Fort Lee, New Jersey
Social Media Accounts
FacebookPorting Out From H2O Wireless
You must contact H2O Wireless and answer a series of questions to verify your identity. After which, H2O Wireless will send you a text message containing your account number. You then need to verify the account number with H2O Wireless and then they will send you your pin number.
Joe, does H2O allow Wifi Calling? FWIW, I have an unlocked Samsung S8 (like factory unlocked, bought from samsung.com)
No
Horrible customer Service!! After trying for more than 6 days I’ve not been able to port the H2O no to another provider. Finally – had to get a new number with AT&T. What H2O is doing is an offence – they do not allow anyone to port out. Horrible service. If you do not want your phone to stop working on the middle of the highway, do not go to H2O. you will not know when their services will stop. Anyway – you will never be able to contact customer service.
Did you follow the correct procedure for porting out of H2O Wireless? It can be time consuming because you have to talk to H2O wireless to do it. The best way to do so is through online chat and depending on the time of day that you reach out to them, it could take anywhere from a few minutes to 1-2 hours to get the necessary information that you need to port out. You must have an active line to port out too.