Credo Mobile - Everything You Need To Know Before Subscribing

Things To Know About Credo Mobile

Credo Mobile At A Glance

Logo:

Year Founded: 1985
Networks Used: Verizon
LTE Bands Used: 2, 4, 13,
Support For BYOD: NO
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards

Contact Information

Website: https://www.credomobile.com/
Phone Number: 1-877-762-7336
Address/Headquarters:

San Francisco,
USA

Social Media Accounts

Facebook
Twitter

Overview

Credo Mobile is an MVNO that provides service on Verizon’s network.

The company is a postpaid provider and a credit check is necessary to initiate service.

A portion of the cost of a subscribers phone bill is used to fund political activism.  The MVNO is very active trying to advance progressive causes.  Credo’s political activism is readily on display through its website and social media accounts.

Where To Buy Service Plans And SIM Cards

SIM cards and service plans must be purchased directly from Credo Mobile.

Supported Phones And Devices

Credo Mobile provides service like a traditional cell carrier does.  High end cell phones such as Apple iPhones are often given away for free or at a deep discount to customers in exchange for signing a two year service contract. The Samsung Galaxy S9 has even been seen selling for $249 shortly after its launch, whereas it retailed elsewhere for $720+.  Credo Mobile does not support BYOD at this time, so new customers will have to purchase a device from the company.  They do offer a trade in program so you can sell your old devices back to them in exchange for a discount on a new one.

Customer Support

Credo Mobile offers customer support 7 days a week with the following hours:

Mon – Fri, 5:30 a.m. – 7:30 p.m. PT
Sat – Sun, 7 a.m. – 5 p.m. PT

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Porting Out From Credo Mobile

An account number and PIN number is required to port out from Credo Mobile. The account number is the same thing as your member number. To find out your account number, text the word ACCOUNT to the number 27336. The PIN number is 0000 or 1234.

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Credo Mobile Unlock Policy

If the phone has been paid off in full and active on Credo for at least 90 days it can be unlocked free of charge. If the phone is still under contract and has been active for at least 90 days on Credo, it can be unlocked by paying the early termination fee for the contract or for free after the contract has been completed. To request an unlock, you can call Credo at 1-877-762-7336.

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