Credo Mobile: What Are the Pros and Cons?
- Sells phones
- Prices are significantly higher than most
- Proceeds from your bill supports political causes, contributing to the higher priced plans
- Charges overages for data
Postpaid Phone Plans
How Credo Mobile Plans Work
Credo Mobile is an MVNO that provides service by using Verizon’s network for coverage.
The company is a postpaid provider and a credit check is necessary to initiate service.
A portion of the cost of a subscribers phone bill is used to fund political activism. The MVNO is very active trying to advance progressive causes. Credo’s political activism is readily on display through its website and social media accounts.
Credo Mobile Phone Plans And Fine Print
Credo Mobile offers 5 phone plans, two of which have rather peculiar pricing. Credo’s base phone plans are as follows:
- 1GB – $35/month plus $15/GB of additional overage data
- 3GB – $50/month plus $15/GB of additional overage data
- 9GB – $55/month plus $15/GB of additional overage data
- 15GB – $70/month plus $15/GB of additional overage data
- 20GB – $70/month, no additional overage data, data speeds slow to 128Kbps once the high-speed allotment is reached. Credo calls this plan “unlimited” on its website.
Multi-line discounts are available with each plan and shown further down below. All plans include unlimited talk and text and long-distance calling to both Canada and Mexico. They also include free domestic voice roaming. Mobile hotspot usage is included. Taxes and fees cost extra.
Credo Mobile’s website explains the following about its wireless plans:
With a CREDO Data plan, all devices on an account share a single pool of data. Each phone also gets unlimited talk and text, plus a personal Wi-Fi hotspot for hotspot-capable devices.
Credo charges $15/month to add a tablet to a plan.
Domestic data services
Includes data for internet use, including email, social media, apps, maps, streaming and one Wi-Fi hotspot per hotspot-capable device. If you exceed your monthly plan allowance, you are automatically charged an overage fee of $15 for each additional 1GB. You can update your plan to adjust to your usage needs (subject to the terms of the CREDO Customer Agreement).
Basic voicemail, call waiting, caller ID and three-way calling are included.
Call forwarding
Included between your CREDO Mobile phone and another Shared Data phone.
Directory and operator assistance
$1.79 per call.
There is a Limit of five devices allowed per account. Additional monthly talk and text costs apply to each device. Rates do not include applicable taxes and surcharges or international charges.
In 4G LTE coverage areas, Credo says that you can expect download speeds up to 5 Mbps and upload speeds up to 2 Mbps. Videos stream at a resolution of 480p. In 5G coverage areas, data speeds may be significantly faster.
How To Port Out Of Credo Mobile
An account number and PIN number is required to port out from Credo Mobile. The account number is the same thing as your member number. To find out your account number, text the word ACCOUNT to the number 27336. The PIN number is 0000 or 1234.
Phone Unlock Policy
If the phone has been paid off in full and active on Credo for at least 90 days it can be unlocked free of charge. If the phone is still under a device payment plan and has been active for at least 90 days on Credo, it can be unlocked by paying off the device. To request an unlock, you can call Credo at 1-866-996-4341.
Credo Mobile News
By Joe Paonessa • 07/06/17
Now too long ago, Credo Mobile launched an unlimited LTE data plan available for those...
By Joe Paonessa • 08/19/16
According to a report from Fierce Wireless, long time Sprint MVNO Credo Mobile is said...
Don’t subscribe to CREDO!
Does anybody know what’s happening with the service with CREDO. Cannot get through on the website or on chat, or on telephone. Do not have Internet service outside of my home. I saw other complaints on CREDO‘s Facebook page about this. CREDO does not seem to be responding to anybody’s questions. Does anybody have any information as to what’s happening??
You have contradictory information on this page concerning BYOD. in the text portion you state: “Credo Mobile does not support BYOD at this time, so new customers will have to purchase a device from the company.” Yet, right next to that in a sidebar titled: Company Highlights – You List: “Support For BYOD: Yes”. SOoooooo – Which is it? You do, or you don’t?