Spectrum Mobile Launches Support For Bring Your Own iPhone
Spectrum Mobile Launches Support For Bring Your Own iPhone

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A long awaited feature has begun to arrive at Spectrum Mobile.  The cable giant has launched support for bring your own device to its Verizon powered MVNO service.  For now, support is limited to select iPhone models only.  Android owners will have to wait until a later time if they own a device that they'd like to switch over.

Supported iPhone Models

Spectrum Mobile will allow you to bring your own iPhone as long as it is one of the following models; iPhone SE, iPhone 6S or 6S Plus, iPhone 7 or 7 Plus, iPhone 8 or 8 Plus, or the iPhone X.  Which model you can bring over depends on whether or not you bought it SIM free and unlocked or from another carrier.  Here's which iPhone models you can port over based on the carrier that sold it.

  • iPhone SE - Verizon model supported.  AT&T and T-Mobile models also supported but they must first be unlocked.  Sprint model is not supported.
  • iPhone 6S and 6S Plus - All carrier models are supported, but if it is an AT&T, T-Mobile or Sprint model you may have to have it unlocked before porting over.
  • iPhone 7 and 7 Plus - Verizon and Sprint models are compatible.  The Sprint model must be unlocked before transferring it to Spectrum Mobile.  AT&T and T-Mobile sold iPhones are not compatible with the network.
  • iPhone 8 and 8 Plus - All carrier models are supported, but if it's from AT&T, Sprint or T-Mobile it may need to be unlocked first before it can be used on the network.
  • iPhone X - All carrier models are supported, but if it's from AT&T, Sprint or T-Mobile it may need to be unlocked first before it can be used on the network.

The newest iPhone models, the Xs, Xs Max and Xr are not listed as being supported on the website.  A representative from Spectrum Mobile confirmed to me that they are not yet eligible for the bring your own device program.  The devices may be supported soon though.  The representative said the bring your own device program is very new right now.  It only launched in testing a few weeks ago in select markets.  However, it now appears to be available in all markets as it is now shown at the bottom of the Spectrum Mobile website when you choose to shop for a device.  (Update: It seems Spectrum Mobile made the BYOD program available on their website to everyone earlier than intended.  It has since been pulled from the website, but it is still available and in testing in select markets. Sources tell BestMVNO that BYOD is only available in stores and not online or over the phone.  A Spectrum Mobile forum admin has also publicly confirmed this. )  They also have a BYOD web page setup. (The BYOD page has been pulled since the article was originally published).

More About Spectrum Mobile

Spectrum Mobile launched in the summer of 2018.  Wireless service is provided using the Verizon network.

Two wireless phone plans are offered, a By-The-Gig plan and an unlimited plan.  The By-The-Gig plan bills subscribers $14 for every GB of data that they consume.  The unlimited plan comes with 20GB of high-speed data for $45/month.  After the high-speed data allotment gets consumed, data speeds may slow down.  The unlimited plan also comes with 5GB of mobile hotspot data at LTE data speeds before slowing down to a maximum speed of 600Kbps.  Both plans include unlimited talk and text and require you to be a Spectrum Internet subscriber in order to be able to sign up for them.  Taxes and fees are not included in the price and cost extra.

Shop Spectrum Mobile




Sources Howard Forums 

Category  Spectrum Mobile
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Brian
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Brian

I just switched over from att with 2 iPhone 8 pluses in Raleigh NC. I went to the store in the town ridge shopping center.

Matt S
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Matt S

I spoke to a rep in Tampa today who said this should be out by Q4 of this year. Going to wait until then and pay off our phones and take them from Verizon.

Noire
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Noire

I have an unlocked IPhone Max I bought from Apple. Will this phone work on the Spectrum network?

Mike Poquette
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Mike Poquette

“The newest iPhone models, the Xs, Xs Max and Xr are not listed as being supported on the website”

That’s from above. It says you will be able to use them eventually, but God knows when that would be.

Brenda
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Brenda

BE AWARE BAD CUSTOMER SERVICE!! I Just got transferred by a Rep that refused to give me her ID number or name. Spoke with Supervisor Olivia Call ticket# 5624220 This is so frustrating been waiting for a phone since the 21st I ordered and payed for my Iphone XR and. My Order was canceled since they were trying to reach my non working phone I am trying to replace. I CLEARLY told the rep to add my husbands line as a call back number. I was expecting my order today and now I’ve been told I have and forth and… Read more »

Leroy
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Leroy

If they say your phone is eligible ( iphone8+). When I bring it in , is there a extra cost for swapping a SIM card or is it something simpler?

Marcel Brown
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Marcel Brown

I am in the St. Louis area. I just signed up for Spectrum Mobile with my iPhone X formerly on AT&T (iPhone bought from Apple and unlocked). The service is not yet rolled out widespread. Only two stores in the entire metro St. Louis area are able to do BYOP. This was two days ago, Feb 6, 2019.

Ken
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Ken

Can you share what locations? I am in STL as well.

Bob
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Bob

In New York (as of Feb 4th), BYOD is available for iPhones (iPhone 6 and newer), but not yet for Android devices. Rep said another month or six weeks for Android.

Craig
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Craig

BYOD is now available in Round Rock. FYI – Spectrum limits you to three lines in the first month of service. If you are moving a family of 4 or more you will have to maintain part of your old plan. I have lodged a complaint with Tom Rutledge. I am waiting to hear back. I am trying to give them more business while closing my old service and they have me over a barrel.

Lisa
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Lisa

I’m going to visit the Round Rock office and see whether the Austin area is eligible. The call center rep I talked to wasn’t sure (he could only pull up a few locations in California).

Lisa
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Lisa

So… I went to both the Round Rock and Austin (41st St.) stores and was unable to get service for my *eligible* phone. During the BYOD signup process, a message appeared on the agent’s screen that said “more information was needed,“ and no one knew what it meant or how to proceed. The 41st St. store said they see this message fairly regularly and just have to turn people away. Guess I’m staying with AT&T!

Gary
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Gary

I have a Spectrum mobile “By the Gig” plan. I (and a very nice Spectrum representative) find it IMPOSSIBLE to transfer over my wife’s Verizon (fully paid off and not locked!) iPhone SE. They have told us that there is a 50:50 chance that a phone will transfer over. Not a pleasant surprise!