BestMVNO may earn a commission if you click on a link leading to another website. Learn More

Straight Talk In 2021: What You Need To Know

In this guide, I will explain everything you need to know about Straight Talk before you subscribe. I want you to learn the ins and outs of Straight Talk so that you can make an informed decision on if this is the best place for you to spend your hard earned cash.

Straight Talk Deals


Sorry, BestMVNO could not find any deals on a phone plan from Straight Talk at this time


Here’s Everything You Should Know Before Subscribing


Straight Talk At A Glance

Logo:
Straight Talk Wireless Logo

Year Founded: 2009
Networks Used: AT&T, Sprint, T-Mobile, Verizon
LTE Bands Used: 2, 4, 13, 2, 4, 5, 12, 14, 17, 29, 30, 66, 2, 4, 5, 12, 66, 71, 25, 26, 41,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, PayPal, Refill Cards

Overview

Straight Talk Wireless was launched in 2009. It is one of several brands owned by Carlos Slim, founder of América Móvil, a Mexican telecommunications corporation. América Móvil is also the company behind TracFone and all of Tracfone’s associated brands which also include Walmart Family Mobile, Total Wireless, and Simple Mobile among others. Straight Talk is the largest of the brands closing in on 10 million subscribers.

In September of 2020, Verizon announced that it agreed to purchase Tracfone and all of its related brands from América Móvil for up to $6.9 billion. The deal isn’t expected to close until the latter half of 2021 barring regulatory approval.

Straight Talk’s Phone Plans Explained

The Straight Talk Wireless website exclaims “there’s a plan for everyone.” But due to their prices, I’m not sure they have a plan for everyone’s needs. There are certainly cheaper phone plans out on the market. Straight Talk does however have plans at different price points. There are 6 base phone plans, a special 2-line plan, and a buy more save more extended plan.

The absolute cheapest Straight Talk base phone plan costs $30/month. Customers on the plan get unlimited texts, 1500 minutes, and 100MB of hard capped data. That means data shuts off once a customer consumes 100MB of data in a billing cycle. Subscribers that enable auto-refill on their accounts get 50% more data, 150MB total, to use each month. Customers interested in this plan would be better served to take a hard look elsewhere as there are better values available. For instance, Straight Talk’s sister brand, Total Wireless, offers a $25 plan ($23.75 with auto-refill) that includes unlimited talk, text, and data with the first 1GB of data each month available at high-speeds. Like Straight Talk, Total Wireless also uses Verizon’s network for coverage.

Straight Talk’s other five base phone plans are priced as follows:

  • $35/month ($34 with auto-refill) – 5GB of high-speed data
  • $45/month ($44 with auto-refill) – 25GB high-speed data
  • $55/month – *unlimited high-speed data, plus 10GB hotspot, SD video streaming limited to a resolution of 480p
  • $60/month ($59 with auto-refill) – 25GB high-speed data, international calling
  • $65/month – *unlimited high-speed data, plus 20GB hotspot & 100GB cloud storage, Mobile protect device insurance, HD video streaming at a resolution of 720p, international calling

Family Plan Discount Option

Straight Talk Wireless does not offer true group discount family plans. However, a 2-line plan is available for $90/month. The 2-line plan comes with all the same features as Straight Talk’s single line $55 plan. It includes:

  • *unlimited high-speed data
  • 10GB hotspot
  • SD video streaming at a resolution of 480p

With the exception of the 2-line plan, Straight Talk customers cannot manage multiple lines under one account.

Be Aware, Unlimited Is NOT Unlimited!

*= If you are interested in a plan that Straight Talk calls unlimited you need to be aware that Straight Talk considers unlimited to be equal to 60GB of high-speed data. Once you consume 60GB of data during your billing cycle, Straight Talk reserves the right to shut off your data for the rest of your cycle. This applies to their 2-line $90, $55 “Ultimate Unlimited” and $65 “Platinum Unlimited” plans.

Extended Multi-Month Plan Option

Straight Talk’s $45 plan with 25GB of high-speed data is also available as a multi-month discount plan. Customers can get 3-months of service for $130, 6-months for $255 or 12-months for $495. The 3-month plan offers a savings of $5 vs paying by the month. The 6-month plan offers a savings of $15 and the 12-month plan offers savings of $45.

Straight Talk Wireless Offers Multi-Month Plan Discounts
Straight Talk Wireless Offers Multi-Month Plan Discounts

What Plan Features Are Supported By Straight Talk Wireless

Straight Talk’s phone plans support a variety of features, but some features may be limited to specific plans. Depending on their plan, Straight Talk customers may have access to the following at no extra charge:

  • Mobile hotspot – available on all networks that Straight Talk can be used with except AT&T. Only available on the $55 and $65 plans
  • Cloud storage – 100GB of cloud storage available to store all your files and photos, only available on $65 plan
  • International calling – unlimited international calling included with $60 and $65 plan. Unlimited mobile to mobile to Mexico, China, Canada, and India plus calling to over 1000 landline destinations. Full list available here.
  • Unlimited slow data at 2G data speeds – applicable to $35, $45, and $60 plans

Available Add-Ons

If you run out of high-speed data during a billing cycle, you can always add more. Straight Talk has two data add-ons available:

  • $5 – 1GB additional high-speed data
  • $10 – 2GB additional high-speed data

Unused add-on data does rollover to the next billing cycle.

A $10 international calling card option is also available. International calling rates are as low as 1¢ per minute.

Coverage

Straight Talk provides cellular service through all 3 major wireless providers in the USA which include AT&T, T-Mobile, and Verizon. Coverage on the legacy Sprint network is also still provided but may end by mid-2021.

An overwhelming majority of Straight Talk customers use Verizon’s network for coverage. This is primarily because most Straight Talk phones sold through its exclusive national retail partner Walmart, and sold through the Straight Talk website are Verizon compatible phones.

Data Speeds

In general, customers should expect data speeds on Straight Talk to be comparable to that of the underlying network’s. So if a subscriber has Straight Talk using Verizon’s network, data speeds will be similar to what they would be if the subscriber was a Verizon Wireless customer. Of course, there are exceptions to this.

Customers that live in an area where the underlying network is under constant duress will experience slower data speeds compared to if they were subscribed directly to the parent carrier network. As an example, a customer subscribed to Straight Talk using Verizon’s network may experience slower speeds during times of network congestion than they would if they had just subscribed to Verizon.

One other notable speed exception is that Straight Talk does not yet provide 5G network access on Verizon’s or AT&T’s network. Coverage is on their 4G LTE networks so there could be data speed differences if the customer goes from AT&T’s 5G network to Straight Talk’s AT&T 4G LTE network. However, Straight Talk should be granted access to all the carrier 5G networks sometime in the foreseeable future.

Straight Talk Also Sells Tablet Plans

Straight Talk Tablet Plans
Straight Talk Tablet Plans

If you have a tablet, you can bring it to Straight Talk. The tablet must be compatible with either AT&T’s, T-Mobile or Verizon’s network. There are 4 available tablet plans, and they really aren’t cheap. Pricing starts at $15 for 1GB of data. The full list of data only tablet plans is below.

  • $15 – 1GB data
  • $25 – 2GB data
  • $40 – 4GB data
  • $50 – 5GB data

The tablet plans are good for 30-days of service.

Customer Rewards And Referral Program

Straight Talk offers its subscribers a referral and rewards program. Customers that refer friends can earn reward points. The reward points can then be used to purchase a phone plan or a new phone. The reward point system operates on a sliding scale. A subscriber that refers one friend earns 5,000 points for the referral. But if they refer 2-4 friends they earn 9,000 points per each referral. New customers that signup for Straight Talk through someone’s referral also earn rewards points.

Straight Talk Refer A Friend Program Details
Straight Talk Refer A Friend Program Details

Subscribers can also earn Straight Talk Rewards points just by renewing their plans. Points can also be earned by performing simple tasks such as playing games, answering surveys and more. The Rewards program also gives customers access to free perks and local discounts to save on dining, shopping, and entertainment.


A Summary Of Straight Talk Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

Talk
Text
Data
Price
Straight Talk Wireless Logo
1500
Unlimited
150 MB
$30

Network Used: AT&T, Sprint, T-Mobile, Verizon


Straight Talk Basic 30
Straight Talk Wireless Logo
Unlimited
Unlimited
5 GB
$35

Network Used: AT&T, Sprint, T-Mobile, Verizon


Straight Talk Unlimited Nationwide 35
Straight Talk Wireless Logo
Unlimited
Unlimited
25 GB
$45

Network Used: AT&T, Sprint, T-Mobile, Verizon


Straight Talk Unlimited Nationwide 45
Straight Talk Wireless Logo
Unlimited
Unlimited
Unlimited GB
$54

Network Used: AT&T, Sprint, T-Mobile, Verizon


Straight Talk Ultimate Unlimited Nationwide 54
Straight Talk Wireless Logo
Unlimited
Unlimited
25 GB
$60

Network Used: AT&T, Sprint, T-Mobile, Verizon


Straight Talk Unlimited International
Straight Talk Wireless Logo
Unlimited
Unlimited
Unlimited GB
$65

Network Used: AT&T, Sprint, T-Mobile, Verizon


Straight Talk Premium Unlimited
   

advertisement


Straight Talk Data Only Plans

Data
Price
Data Type
Straight Talk Wireless Logo
1GB
$15
Mobile Hotspot

Network Used: AT&T, T-Mobile, Verizon


Straight Talk Hotspot 1GB
Straight Talk Wireless Logo
2GB
$25
Mobile Hotspot

Network Used: AT&T, T-Mobile, Verizon


Straight Talk Hotspot 2GB
Straight Talk Wireless Logo
4GB
$40
Mobile Hotspot

Network Used: AT&T, T-Mobile, Verizon


Straight Talk Hotspot 4GB
Straight Talk Wireless Logo
5GB
$50
Mobile Hotspot

Network Used: AT&T, T-Mobile, Verizon


Straight Talk Hotspot 5GB
   


Supported Phones And BYOD Devices

Straight Talk Wireless fully supports those that have their own device to bring to the network.  AT&T, T-Mobile, Sprint, and Verizon phones are all compatible as long as they are not under contract and have no financial obligations on them.  Universally unlocked phones from manufacturers such as Motorola and Samsung are also compatible with the network.

Straight Talk also sells all the latest high end phones such as iPhones and Samsung Galaxy devices. A selection of mid range and budget phones are also available.

Phone Trade-In Program

Straight Talk Wireless does offer a phone trade-in program. If you are interested in getting cash for your old phone you can do that by visiting Straight Talk’s phone appraisal website. The handsets being traded-in must be in working condition. Customers that trade-in their phones will get paid by either check or PayPal.

Phone Payment Plan Options

There are two types of financing options available for customers who would like to pick up a phone from Straight Talk Wireless. There’s a financing program offered by Smartpay and one offered by Affirm. Smartpay is more of a lease-to-own program. Both financing options will require an application to be filled out.

Where To Buy Service Plans And SIM Cards

Plans, phones and SIM cards can be purchased through the Straight Talk Wireless website or from Walmart, an exclusive retail partner of Straight Talk.


Customer Support

Customer support is available by online chat, over the phone and through social media.  Call center hours are as follows:

Sunday-Saturday: 8 AM – 11:45 PM EST.  Online chat likely has the same hours.

Contact Information

Website:
Phone Number: 1-877-430-2355
Address/Headquarters:

Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178


Social Media Accounts
Facebook
Instagram
Twitter



guest
4 Leave a comment or review
Inline Feedbacks
View all comments
Misty Wallis

Do you know anything about Verizon changing their towers recently so that some (even newer) devices won’t work with Straight Talk? I purchased a new Samsung Galaxy Tab S5e (unlocked) in September and ordered the SIM Kit from Straight Talk. I was just told (by ST customer service) that this device will not longer work with ST because Verizon made changes. How does this work?

Linda Jaquess

I am a straight talk customer and i buy the UNLIMITED talk, text & data plan. However, I have found that it is NOT unlimited. That is false advertising. I have also learned of past lawsuits.