ROK Mobile
Everything You Should Know Before Subscribing

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ROK Mobile Cell Phone Plans

Provider
Talk
Text
Data
Price
ROK Mobile Logo
Unlimited
Unlimited
5 GB
$35
ROK Mobile Logo
Unlimited
Unlimited
10 GB
$55
   

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Things To Know About ROK Mobile

ROK Mobile was founded in 2013 and officially launched in the USA in the summer of 2014.

The company is an MVNO of AT&T, Sprint and Verizon. Contractually, ROK Mobile may not be allowed to advertise which networks it is providing service on. Therefore, it uses plan names such as ROK Blue to signify service on the AT&T network, and ROK Red to signify plans on the Verizon network. Sprint plans are called ROK Yellow.

ROK Mobile is trying to position itself uniquely in the mobile industry by offering oddities that aren’t usually found in a phone plan. When the company first launched, its phone plans came with a streaming music service that provided its subscribers with access to a music library of over 20 million songs. Since then, the streaming service has been discontinued and replaced with other perks, some traditional and some not.

All ROK Mobile phone plans now include free international calling to over 60 countries and texting to over 120.  Unique to the industry they also include free 24/7/365 roadside assistance for your automobile.

The plans also include a rewards program deemed “ROK Rewards.” Customers earn free rewards every month just for being subscribed.  The rewards can be put to use towards select offers from premier retailers, restaurants and more. Just for signing up, customers get $100 in reward credits, and an additional $100 for every month that their service is maintained.

Additional add on services are also available that provide customers with accidental death insurance, burial and cremation insurance and more. Pricing starts at $5/month.

Some sort of TV service being called ROK TV is also in the works. Details of this future offering are lacking at this time.

ROK Mobile’s plans can be purchased from dealers throughout the country or directly from their website.

Cell phones are unavailable for purchase so you must bring your own to the network. Any phone that is compatible with AT&T, Sprint or Verizon will be compatible with ROK Mobile as long as the phone is out of contract, paid off in full, and not reported lost or stolen. Unlocked GSM phones should also work with the ROK Blue plans.

Company Highlights

Logo:
Year Founded: 2013
Networks Used: AT&T, Sprint
Support For BYOD: Yes
Sells Phones: No
All Taxes And Fees Included In Price? No

Contact Information

Website:
E-mail: [email protected]
Phone Number: (877) 644-1182
Address/Headquarters:

Culver City, California

Social Media Accounts

Facebook
Instagram
Twitter


Porting Out From ROK Mobile

Porting out of ROK Mobile requires that you have your account number and PIN number. ROK Mobile account numbers are the same as your phone number including area code. The PIN number is the same as the last 4 digits of your phone number.


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Joe PaonessaDana BorrisBrentAmy JonesTami Siekemeyer Recent comment authors
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Amy Jones
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Amy Jones

Rok Mobile has cut off my service (My bill is not due until the 7th they cut off my service on the 25th of July) They allow my to receive calls and text but not send them. I have their only two customer service numbers online (9095977300 and 8776441182) They either always have a busy signal or the answering machine comes on and says the voicemail is full. I would not recommend this company to anyone and I am currently trying to figure out how to get my account number so I can change services.

Dana Borris
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Dana Borris

I have read elsewhere that ROK has pulled the plug on service, with no warning, as of yesterday, July 30, 2018… I’m in the same boat, Amy.

Brent
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Brent

I as well have the same issues as Amy. I can receive calls but not send. Any my account online says it’s been disabled, even though I was just invoiced and paid my regular monthly bill a couple days ago…

Are they really defunct altogether?

Dana Borris
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Dana Borris

Brent/Amy –

This is the only info I have actually seen regarding ROK Mobile pulling the plug and it’s down in the comments section, so I still haven’t seen official word: https://www.prepaidphonenews.com/2018/05/rok-mobile-discontinues-plans-under.html

As for the account number and PIN/passcode situation, according to what I have seen: “To port out of ROK Mobile, you will need to use your ROK Mobile account number, which is your phone number & you will also need your passcode or PIN. Your ROK Mobile Passcode is the last 4 digits of your phone number.” (https://bestcellular.com/rok-mobile/)

Hope this helps!

Tami Siekemeyer
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Tami Siekemeyer

I’m not sure if I like my service with Rok