ROK Mobile Phone Plans
Things To Know About ROK Mobile
ROK Mobile At A Glance
Networks Used: AT&T
LTE Bands Used: 2, 4, 5, 12, 14, 17, 29, 30, 66,
Support For BYOD: Yes
Sells Phones: No
All Taxes And Fees Included In Price? No
Online Payment Options:
ROK Mobile was founded in 2013 and officially launched in the USA in the summer of 2014.
As of sometime in late 2018 ROK Mobile’s website was taken offline indicating the provider stopped offering service. What follows below is what used to be offered by the provider.
The company is an MVNO of AT&T. Contractually, ROK Mobile may not be allowed to advertise which network it is providing service on. Therefore, it uses plan names such as ROK Blue to signify service on the AT&T network.
ROK Mobile is trying to position itself uniquely in the mobile industry by offering oddities that aren’t usually found in a phone plan. When the company first launched, its phone plans came with a streaming music service that provided its subscribers with access to a music library of over 20 million songs. Since then, the streaming service has been discontinued and replaced with other perks, some traditional and some not.
All ROK Mobile phone plans include free international calling to over 60 countries and texting to over 120. Unique to the industry they also include telemedicine and a pharmacy savings plan.
The plans also include a rewards program deemed “ROK Rewards.” Customers earn free rewards every month just for being subscribed. The rewards can be put to use towards select offers from premier retailers, restaurants and more. Just for signing up, customers get $100 in reward credits, and an additional $100 for every month that their service is maintained.
Additional add on services are also available that provide customers with accidental death insurance, burial and cremation insurance and more. Pricing starts at $5/month.
Some sort of TV service being called ROK TV is also in the works. Details of this future offering are lacking at this time.
Where To Buy Service Plans And SIM CardsROK Mobile no longer offers service.
Supported Phones And Devices
Cell phones are unavailable for purchase so you must bring your own to the network. Any phone that is compatible with AT&T will be compatible with ROK Mobile as long as the phone is out of contract, paid off in full, and not reported lost or stolen. Unlocked T-Mobile phones are also compatible. Most universally unlocked phones from manufacturer’s such as Motorola and Samsung are compatible with the network.
Customer support is available by email and over the phone. Support hours are as follows:
Monday to Friday – 8am-5pm PT
Porting Out From ROK Mobile
Porting out of ROK Mobile requires that you have your account number and PIN number. ROK Mobile account numbers are the same as your phone number including area code. The PIN number is the same as the last 4 digits of your phone number.