ROK Mobile
Everything You Should Know Before Subscribing

Deals

Sorry, BestMVNO could not find any deals from ROK Mobile at this time

ROK Mobile Cell Phone Plans

Provider
Talk
Text
Data
Price
ROK Mobile Logo
Unlimited
Unlimited
5 GB
$35
ROK Mobile Logo
Unlimited
Unlimited
10 GB
$55
   

advertisement


Things To Know About ROK Mobile

Overview

ROK Mobile was founded in 2013 and officially launched in the USA in the summer of 2014.

The company is an MVNO of AT&T. Contractually, ROK Mobile may not be allowed to advertise which network it is providing service on. Therefore, it uses plan names such as ROK Blue to signify service on the AT&T network.

ROK Mobile is trying to position itself uniquely in the mobile industry by offering oddities that aren’t usually found in a phone plan. When the company first launched, its phone plans came with a streaming music service that provided its subscribers with access to a music library of over 20 million songs.  Since then, the streaming service has been discontinued and replaced with other perks, some traditional and some not.

All ROK Mobile phone plans include free international calling to over 60 countries and texting to over 120.  Unique to the industry they also include telemedicine and a pharmacy savings plan.

The plans also include a rewards program deemed “ROK Rewards.” Customers earn free rewards every month just for being subscribed.  The rewards can be put to use towards select offers from premier retailers, restaurants and more. Just for signing up, customers get $100 in reward credits, and an additional $100 for every month that their service is maintained.

Additional add on services are also available that provide customers with accidental death insurance, burial and cremation insurance and more. Pricing starts at $5/month.

Some sort of TV service being called ROK TV is also in the works. Details of this future offering are lacking at this time.

Where To Buy Service Plans And SIM Cards

ROK Mobile’s plans can be purchased from dealers throughout the country or directly from their website.

Supported Phones And Devices

Cell phones are unavailable for purchase so you must bring your own to the network. Any phone that is compatible with AT&T will be compatible with ROK Mobile as long as the phone is out of contract, paid off in full, and not reported lost or stolen.  Unlocked T-Mobile phones are also compatible.  Most universally unlocked phones from manufacturer’s such as Motorola and Samsung are compatible with the network.

Customer Support

Customer support is available by email and over the phone.  Support hours are as follows:

Monday to Friday – 8am-5pm PT

Company Highlights

Logo:
Year Founded: 2013
Networks Used: AT&T
LTE Bands Used: 2, 4, 5, 12, 14, 17, 29, 30, 66,
Support For BYOD: Yes
Sells Phones: No
All Taxes And Fees Included In Price? No

Contact Information

Website:
E-mail: [email protected]
Phone Number: (877) 644-1182
Address/Headquarters:

Culver City, California

Social Media Accounts

Facebook
Instagram
Twitter


Porting Out From ROK Mobile

Porting out of ROK Mobile requires that you have your account number and PIN number. ROK Mobile account numbers are the same as your phone number including area code. The PIN number is the same as the last 4 digits of your phone number.


12
Leave a Reply

avatar
3 Comment threads
9 Thread replies
1 Followers
 
Most reacted comment
Hottest comment thread
6 Comment authors
Joe PArthurJoe PaonessaDana BorrisBrent Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
Arthur
Guest
Arthur

Anyone had any experience with their AT&T based service? (Against my better judgment), I think I am going to give it a try when my monthly renewal with Cricket comes up. I know they’ve just been booted off Verizon, and that’s upset a lot of people, but I’m going to give their ATT a try and hope to get Wifi Calling activated on my Samsung S8.

Joe P
Guest
Joe P

WiFi calling with ROK Mobile is through their app only. It’s not through your native dialer.

Arthur
Guest
Arthur

What if someone calls my number, while I’m in a bunker with no carrier signal but with wifi calling enabled. Will it still come in?

Joe P
Guest
Joe P

It will only work if you have the rok mobile app installed. It is VoIP calling.

Amy Jones
Guest
Amy Jones

Rok Mobile has cut off my service (My bill is not due until the 7th they cut off my service on the 25th of July) They allow my to receive calls and text but not send them. I have their only two customer service numbers online (9095977300 and 8776441182) They either always have a busy signal or the answering machine comes on and says the voicemail is full. I would not recommend this company to anyone and I am currently trying to figure out how to get my account number so I can change services.

Dana Borris
Guest
Dana Borris

I have read elsewhere that ROK has pulled the plug on service, with no warning, as of yesterday, July 30, 2018… I’m in the same boat, Amy.

Brent
Guest
Brent

I as well have the same issues as Amy. I can receive calls but not send. Any my account online says it’s been disabled, even though I was just invoiced and paid my regular monthly bill a couple days ago…

Are they really defunct altogether?

Dana Borris
Guest
Dana Borris

Brent/Amy –

This is the only info I have actually seen regarding ROK Mobile pulling the plug and it’s down in the comments section, so I still haven’t seen official word: https://www.prepaidphonenews.com/2018/05/rok-mobile-discontinues-plans-under.html

As for the account number and PIN/passcode situation, according to what I have seen: “To port out of ROK Mobile, you will need to use your ROK Mobile account number, which is your phone number & you will also need your passcode or PIN. Your ROK Mobile Passcode is the last 4 digits of your phone number.” (https://bestcellular.com/rok-mobile/)

Hope this helps!

Tami Siekemeyer
Guest
Tami Siekemeyer

I’m not sure if I like my service with Rok