Freedompop - Everything You Should Know Before Subscribing

Freedompop Deals

FreedomPop 99 Cent Trial Offer

FreedomPop 99 Cent Trial

Get 1 month of unlimited talk and text and 2 GB of data for 1¢.

Freedompop Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

FreedomPop Free Talk Text and 4G LTE Data
500 MB

Network Used: Sprint

Freedompop Basic
FreedomPop Free Talk Text and 4G LTE Data
200 MB

Network Used: AT&T, T-Mobile

Freedompop Basic GSM
FreedomPop Free Talk Text and 4G LTE Data
3 GB

Network Used: AT&T

Freedompop 3 GB GSM

No Credit Check Multi-Month Plans

FreedomPop Free Talk Text and 4G LTE Data
1 GB

Network Used: AT&T, Sprint

Freedompop $49 Annual Plan
FreedomPop Free Talk Text and 4G LTE Data
2 GB

Network Used: AT&T

Freedompop GSM


Freedompop Data Only Plans

Wireless ProviderDataPriceData Type
FreedomPop LogoFreedomPop AT&T Data Only SIM 200 MB   200MB   $0Data Only SIM, Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 500 MB Reduced Speed   500MB   $0Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 500MB Full Speed   500MB   $3.99Mobile Hotspot
FreedomPop LogoFreedomPop AT&T Data Only SIM 500MB   500MB   $7.99Data Only SIM, Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 2GB   2GB   $19.99Mobile Hotspot
FreedomPop LogoFreedomPop AT&T Data Only SIM 2GB   2GB   $19.99Data Only SIM, Mobile Hotspot
FreedomPop LogoFreedomPop AT&T Data Only SIM 3GB   3GB   $26.99Data Only SIM, Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 3GB   3GB   $28.99Mobile Hotspot
FreedomPop LogoFreedomPop AT&T Data Only SIM 4GB   4GB   $33.99Data Only SIM, Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 4GB   4GB   $34.99Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 5GB   5GB   $39.99Mobile Hotspot
FreedomPop LogoFreedomPop Mobile Hotspot 10GB   10GB   $39.99Mobile Hotspot

Things To Know About Freedompop

Freedompop At A Glance

FreedomPop Logo
Year Founded: 2012
Networks Used: AT&T, Sprint
LTE Bands Used: 2, 4, 5, 12, 14, 17, 29, 30, 66, 25, 26, 41,
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, PayPal

Contact Information

Phone Number: 1-855-703-5785

Los Angeles, CA

Social Media Accounts


Freedompop An Overview

FreedomPop is one of the dozens of Mobile Virtual Networks Operators that operate in the USA (otherwise known as an MVNO for short).

In the case of FreedomPop, it is an MVNO that operates largely as a Sprint MVNO, although the company also recently began to offer service as an AT&T MVNO.  In addition to being an MVNO partner to a couple of networks in the USA, the company also has partnerships throughout the globe, particularly in Europe with the United Kingdom being a region of major interest.

Besides using cellular data networks for service, Wi-Fi can also be used for phone calls and messaging.  FreedomPop’s service is primarily VoIP based and for some customers this causes a little bit of latency while on a phone call.  When the latency is too high, it may take a split second for what is said by one person to be heard by the person on the other end of the line.  Sometimes this leads to people talking over one another.  For a small fee subscribers can upgrade their line to include Premium Voice, which allows FreedomPop’s service to work over its partner’s voice networks when their data connection is too poor for VoIP to work well.

FreedomPop was founded in the year 2012 by Stephen Stokols and Steven Sesar.

To date FreedomPop has managed to secure over $100 million dollars in venture capital funding which has allowed the company to grow rapidly and to quickly expand its global footprint.

About FreedomPop’s Plans

The company claims to be the first in the world to offer a totally free phone plan.  Those with a FreedomPop global SIM card, can travel the world and have completely free phone service with talk, text and data available in more than 25 countries. Free cell phone plans are also available domestically for both consumers and businesses. Those that need a cell phone plan for their business can subscribe to FreedomPop’s free small business plan, and they’ll get unlimited talk, and text with 2 GB of shared 4G LTE data.  A minimum of 2 lines are required to subscribe to the small business plan.

FreedomPop is more than just a mobile phone service provider.  The company also offers Mobile Hotspot, and home internet service.

The company’s free cell phone plans are designed to up-sell customers to paying service.  The free plans typically have slower data speeds compared to paid plans.  Group messaging/MMS picture messaging does not work without upgrading to paid service.  Some users workaround this limitation by using Google Voice.

Free Plan Inactivity Fees

Keep in mind that at least one phone call using your FreedomPop number must be made every 60 days to keep your line active on a free plan. Furthermore, FreedomPop may charge a 1¢ line maintenance fee to your credit card for inactivity.  FreedomPop defines inactivity on a free plan as

“you (a) do not make a payment for excess usage, value added services, or other services in any particular month and (b) use less than 5mb or make fewer then five (5 outgoing) calls in any given month, FreedomPop reserves the right to charge you a $0.01 maintenance fee (“Maintenance Fee”) to keep your FreedomPop Account active.”

Data Overages

Those on a free account will be charged an automatic top up of $20 to pay for data overages if they come close to their data limit.  Overages can be disabled but only if you subscribe to FreedomPop’s “Safety Mode” feature for $6.99/month.

Where To Buy Freedompop Service Plans And SIM Cards

FreedomPop service plans and SIMs can be purchased directly from the FreedomPop website.  The brand can also be found at Best Buy, Target and Amazon.  In the past the company has used third party retailers such as Best Buy to launch plans that were initially available in store only.

Supported Phones And BYOD Devices

FreedomPop often pushes customers on its Sprint based plans to buy a phone, however BYOD is supported.  Sometimes it takes a little effort to find a plan on FreedomPop’s website without needing to purchase a phone.

Most Sprint compatible phones will work with FreedomPop as long as they are out of contract and all financial obligations on the phone have been met.  AT&T compatible phones will also work on FreedomPop’s GSM plans.  Most T-Mobile phones are also compatible provided that they have been unlocked. Universally unlocked phones from manufacturer’s such as Motorola and Samsung are compatible with the network.

Freedompop Customer Support

Customer support is available through ticket submission, community forums and social media.

Porting Out From Freedompop

Porting out requires you to know your PIN number and account number. Your PIN and account numbers can easily be found by logging into your FreedomPop account and viewing "Port Out Info" in your account dashboard.

While porting out, you must be sure that your FreedomPop account is active. If it is not, you cannot port out. Once porting out is complete, you must cancel you FreedomPop service to avoid any future bills.

Freedompop Unlock Policy

FreedomPop's cell phones are sold locked. They can be unlocked if the following conditions are met:

  1. At least six (6) months have passed since the the device was registered with FreedomPop.
  2. Your device hasn't been reported as lost or stolen.
  3. Your device isn't associated with a fraudulent account.
  4. Your device hasn't been included in a CB dispute.
  5. You will not have to wait 6 months after the device has been registered, if you are serving in the military and your account is in good standing. Upon the provision of deployment papers, your device can be unlocked.


How long until I can unlock my FreedomPop phone?

6 months

Do FreedomPop plans include taxes and fees?


Where can I get a FreedomPop SIM Card?

FreedomPop SIM cards can be purchased from FreedomPop directly, Amazon, or Walmart

What is FreedomPops customer service number?

1 (855) 703-5785

Where can I get a FreedomPop phone? Do they support BYOD?

If you already have a Sprint phone or an AT&T phone that is no longer under contract, you are good to go with FreedomPop. If not, FreedomPop does offer a variety of discounted phones available for purchase. Unlocked GSM phones may work as well.

Does FreedomPop offer any pay in advance plan discounts?


FreedomPop offers discounts to those who are willing to pay in advance in increments of 3 months, 6 months or 1 year.

How does FreedomPop work? How do they make money by offering free phone plans?

Using FreedomPop requires you to download a special app for text messages and calls. The app is required to send and receive text messages, including MMS. The app will also route calls using your phones native dialer, IE the phone app that originally came with your phone. Depending on what type of plan you have, your phone calls may be placed over the carriers (AT&T or Sprint) LTE data network, or regular voice network if you have added a premium voice subscription to your plan.

FreedomPop makes money by first giving away basic free service that company uses to later try and up sell you more services and features. It’s plans in part are also subsidized by sponsors such as advertisers.

What countries does FreedomPop's Global SIM card and phone plan work in?

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Czech Republic
  6. Denmark
  7. Finland
  8. France
  9. Germany
  10. Greece
  11. Hungary
  12. Ireland
  13. Italy
  14. Luxembourg
  15. Netherlands
  16. Norway
  17. Poland
  18. Portugal
  19. Romania
  20. Slovakia
  21. Spain
  22. Sweden
  23. Switzerland
  24. UK
  25. USA

Where is FreedomPop's Coverage Map?

FreedomPop runs on the Sprint (CDMA) and AT&T (GSM) networks, therefore coverage is the same as what you’d get with Sprint or AT&T’s network. More specifically, your coverage will be the same as Sprint’s prepaid and AT&T’s prepaid network, as FreedomPop does not have the same network roaming partners that Sprint and AT&T have.

When you sign up with FreedomPop, you can choose which network you want to use.


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God's Friend
God's Friend
1 year ago

Worst thing is no unlimited plan. The company is thriving on overages. 2GB on a hotspot will run out in less than 2 hours. Horrid.

Dixie Lindsey
Dixie Lindsey
1 year ago

So the only way to get internet service is to get their phone????

Joe P
Joe P
1 year ago
Reply to  Dixie Lindsey

No. You can bring your own phone or purchase a hotspot device from them.

Joe P
Joe P
1 year ago
Reply to  Joe P

Or bring your own compatible hotspot device or tablet

Dixie Lindsey
Dixie Lindsey
1 year ago

So the only way to get Internet service is to take the phone?

2 years ago

$20 charge for BYOD. Requires an app to dial (free download from Google Play store). They try to make their money by selling extras. Calls sent/received through data line unless you get “Premium” Voice for $4/month. Voicemail $2.50/month extra. Data rollover up to 20GB $4/month. Bundle all three plus MMS texts and tethering for $8/month. Ad-free messaging $4/month (The ads do not bother me). New accounts get free trials that can be tricky to cancel before they start billing monthly. Good deal for light users or a backup phone

2 years ago

Problem with these guys is their fraudulent billing practices-gotcha charges! Good luck reaching a human to complain to also!

2 years ago
Reply to  Joe Paonessa

I just had my 2nd $15 charge this month for “top up” services. I still had $1.70 worth of data left from my other charge when they sent thru with this one, also. Im sure its in the fine print…and to avoid top up charges, either stay way below your data level, or pay a fee for “premium”. I believe its $4.99, and as soon as I get paid I’ll be doing that, because it’s overdrafted me both these last times -_-