Defense Mobile first came to the market in 2013 as a Sprint MVNO and it has since been operating as an AT&T, Sprint, and Verizon MVNO targeting active and retired military personnel and their families. The MVNO offered 10% of its net profits to non-profits supporting veteran families in need and their technical support staff was 100% comprised of veterans.
Unfortunately, for the time being, the MVNO is no longer accepting new customers. No reason has been given for the stoppage on either their website or social media accounts, but Defense Mobile hopes to be able to resume activating new customers soon.
The companies COO and head of operations Stan Simpliciano said the following to FierceWireless:
Defense Mobile is still operational and providing mobile services to its existing veteran, active military members and customers...... We are going through a business transition and have temporarily stopped new activations and expect to resume activating new customers soon. If you have further questions, please feel free to reach out to me directly.
It is likely that the MVNO is trying to negotiate new deals with its partners, or to find a new one altogether (T-Mobile) to help get their pricing more competitive in today's marketplace.
If you are a current Defense Mobile have you been told anything by the MVNO other than perhaps the initial scare that leaked out that they were going out of business?
First I heard of this was after submitting a ticket and not getting any response. I started searching the internet and found this article. I currently have CDMA(Verizon) service and lost service today. I’m wondering if I should give them a day or two or start switching my service now
You lost service? Did they tell you that was going to happen? I can’t tell you what to do, but there’s always a risk of losing your phone number. Did you reach out to the company or Stan?