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Walmart Family Mobile Plans & Customer Service Information

PROS
  • Customer support and plans available in stores at Walmart and online
  • Family plan discounts available
  • Most plans include calling to Mexico and Canada
  • Large selection of cheap phones
CONS
  • No single line plans available for less than $24.88/month
  • Although many cheap phones are available, free phone offers are not

Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

In this guide, I will explain everything you need to know about Walmart Family Mobile before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Walmart Family Mobile so that you can make an informed decision on if this is the best place for you to spend your money.



Sections

Walmart Family Mobile Phone Plans

Last Updated: Sep 26, 2024

Single Line Monthly Prepaid Plans

2 GB
$24.88/Mo
$299/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 2GB
10 GB
$29.88/Mo
$359/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
40 GB
$39.88/Mo
$479/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$49.88/Mo
$599/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 30GB

Prepaid Family Plans

10 GB
$54.76/Mo
$657/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
40 GB
$64.76/Mo
$777/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$74.76/Mo
$897/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 30GB
10 GB
$79.64/Mo
$956/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
40 GB
$89.64/Mo
$1076/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$99.64/Mo
$1196/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 30GB
10 GB
$104.52/Mo
$1254/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
40 GB
$114.52/Mo
$1374/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$124.52/Mo
$1494/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 30GB
10 GB
$129.4/Mo
$1553/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
40 GB
$139.4/Mo
$1673/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 10GB
Unlimited GB
$149.4/Mo
$1793/Annually
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 30GB

How Walmart Family Mobile Plans Work

Walmart Family Mobile was launched in 2010.  It was powered by T-Mobile.  However, in November of 2021, it was acquired by Verizon Wireless. Walmart Family Mobile now uses the Verizon network for coverage.


Supported Phones And BYOD Devices

Walmart sells just a handful of devices at just a few different price points.  Brands carried by the MVNO include LG, ZTE and Samsung.

Walmart Family Mobile offers support for bring your own device.  Any out-of-contract unlocked Verizon-compatible device will work.  Universally unlocked phones from manufacturers such as Motorola and Samsung are also compatible.


Where To Buy Service Plans And SIM Cards

SIM card kits and plans can be purchased in store and online through Walmart as well as through Amazon.


Walmart Family Mobile Logo:

Year Founded: 2010
Networks Used: Verizon
LTE Bands Used: 241366
5G Bands Used: n2 (1900MHz)n5(850MHz)n66(1700MHz/2100MHz)n77(3.7GHz)n261 (28GHz)n260 (39GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Debit Cards, PayPal, Refill Cards

Walmart Family Mobile Contact Information

Website:
Phone Number: 1-877-440-9758
Address/Headquarters:

9700 N.W. 112th Avenue
Miami, FL 33178

Social Media Accounts
Facebook
Instagram
Twitter
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Walmart Family Mobile Customer Reviews

3.3 3 votes
Download Speeds
1.7 3 votes
Customer Support
3.3 3 votes
Upload Speeds
3 3 votes
Price To Value
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Nancy Austin
Nancy Austin
1 year ago

Since I received the new Sim card for the byop to Verizon I haven’t had any phone service for 15 days now. I have called and spent hours on the phone daily doing the repeated trouble shooting steps and still no service. WTH? I’m fed up

City/State (Optional) helpful to others
Corning
Brand of Phone, Samsung, Motorola, Apple?
7049064672
cramco
cramco
1 year ago
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customer service is awful have called 6 times still have major issues

CONS
customer service is awful have called 6 times still have major issues
City/State (Optional) helpful to others
OKC
Brand of Phone, Samsung, Motorola, Apple?
moto g
Caaaa Fiiiii
Caaaa Fiiiii
1 year ago
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They DO NOT HAVE eSIM capability!!! If you want to use a NEW iPhone you purchased, be careful!!! eSIM is not available!!!

Pros
Price
CONS
NO eSIM capability!!! THIS MEANS FOR YOU: No NEW iPhone capability!!!
Brand of Phone, Samsung, Motorola, Apple?
iPhone 14
Curtis Evans
Curtis Evans
2 years ago
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Very slow and poor signal and can’t buy refill cards anywhere else other than Walmart and Amazon.com

City/State (Optional) helpful to others
Clearfield
Brand of Phone, Samsung, Motorola, Apple?
8146001791
Ami
Ami
5 years ago

How do I register family mobile device to Texas prison phones so my loved ones can call me?? I was told family mobile was allowed.