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Telcel America In 2020: What You Need To Know

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Here’s Everything You Should Know Before Subscribing

Telcel America At A Glance

Telcel America Logo

Year Founded: 2012
Networks Used: T-Mobile
LTE Bands Used: 2, 4, 5, 12, 66, 71,
Support For BYOD: Yes
Sells Phones: Yes through 3rd party
All Taxes And Fees Included In Price? No
Online Payment Options: Credit Cards, Refill Cards


Telcel America is one of several brands that are owned by TracFone.  The service was launched in the USA in 2012 and it is named after the largest wireless provider in Mexico.((

The service is geared towards those living in the USA who have immigrated from Mexico, or are of Mexican descent, and thus the brand name Telcel would be familiar to those populations.  Those who subscribe to Telcel will get unlimited calling and texting to mobile and landline numbers in Mexico.  Subscribers also get full service roaming while traveling through Mexico, and data consumed while traveling through the country counts against the subscribers high speed data cap in the USA.

In addition to free calling to and from Mexico, Telcel subscribers also get free calling to international landlines and to mobile numbers in China, Canada and India.  The same calling features are included while traveling in Mexico and Puerto Rico.

In the USA, Telcel operates as a T-Mobile MVNO, and thus service is provided using T-Mobile’s network.

A Summary Of Telcel America Phone Plans

No Credit Check Single Line Monthly Prepaid Plans

Telcel America Logo
0 GB

Network Used: T-Mobile

Telcel America T&T
Telcel America Logo
1 GB

Network Used: T-Mobile

Telcel America 29
Telcel America Logo
4 GB

Network Used: T-Mobile

Telcel America 38
Telcel America Logo
10 GB

Network Used: T-Mobile

Telcel America 50
Telcel America Logo
Unlimited GB

Network Used: T-Mobile

Telcel America Unlimited


Supported Phones And BYOD Devices

Subscribers are encouraged to bring their own phones to the network, although a selection of phones are available for purchase from Telcel through a 3rd party.  Phones that are compatible with T-Mobile will work with Telcel.  Unlocked AT&T devices are also compatible.  Universally unlocked phones from manufacturer’s such as Motorola and Samsung are suitable for use with Telcel.

Where To Buy Service Plans And SIM Cards

Telcel cell phone plans and SIM cards are available for purchase directly through the Telcel website as well as through Amazon.

Customer Support

Customer support is available through online chat, and over the phone.  Calling hours are as follows:

8 AM to 11:45 PM (EST) 7 days a week.


Contact Information

Phone Number: 1-800-220-9518

Tracfone Wireless, Inc.
9700 NW 112th Avenue
Miami, FL 33178

Social Media Accounts

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Robert Brown

I have T-Mobile One service but am spending to much time in Mexico. Can I get TelCel America plan using my old US phone number?