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Boss Wireless Shutting Down, Effective July 1, 2024

Boss Wireless Closing Down
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Thanks to a reader tip, BestMVNO has learned that Boss Wireless is shutting down. There's a banner on the provider's homepage that reads:

We regret to inform you that BOSS Wireless will discontinue operations on July 1st, 2024. All cellular services, including voice, text, and data, will be terminated at this time. Please arrange to transfer your service to another cellular provider prior to July 1st, 2024 to ensure continued service. For assistance, contact us at 800-689-0617. Thank you for your understanding.

 

The brand formally known as Boss Revolution rebranded its mobile plans in 2021 to become Boss Wireless and a T-Mobile MVNO.

In early 2020 BestMVNO detailed new prepaid plans offered by Boss Revolution on the Sprint network. Boss Revolution was primarily known as a prepaid provider that offered international calling cards that could be found in stores such as Target and Kroger. The rebrand of its nationwide mobile plans to Boss Wireless was an attempt to better differentiate and market its nationwide prepaid wireless plans from its international calling card business. Boss Revolution remains a separate entity today and still offers calling cards and international money transfer services. The company regularly airs TV ads with several new ones launched this past April like the one shown below that targets Spanish-speaking audiences.

Unfortunately, outside of its 2021 press release announcing the rebrand, Boss Wireless failed to adequately market itself with seemingly little effort put into the business afterward. The parent company behind Boss Wireless continued to focus on Boss Revolution with new TV ads launched in 2021, 2023, and 2024 but nothing for Boss Wireless.

Boss Wireless phone plans also failed to provide consumers with great value. The MVNO's phone plans went somewhat backward in value between 2021 and today. In their 2021 product launch, Boss Wireless's flagship plan cost $50/month for 50GB of high-speed data while their second top plan was $40/month for 15GB of high-speed data. Fast forward to today with the company going out of business, their final flagship plan offering was $40/month with a downgrade to 12GB of high-speed data from 15GB in 2021. Boss Wireless did attempt to differentiate itself and lure customers in by offering a free month every 6 months after they made five consecutive monthly payments, but this effort was obviously a failure. The plans weren't marketed and didn't offer enough value.

It's unfortunate that another provider has to close down. But it also goes to show, as Jon Horovitz has written many times at BestMVNO, that you have to differentiate yourself from the market to succeed. Boss Wireless failed to do that and was lost in a sea of MVNOs offering similar products with better value.




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