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TruConnect Plans & Customer Service Information

PROS
  • Little notable about this provider's plans except they do offer Lifeline services
  • Unlimited international calling to Mexico, Canada, China, South Korea, Vietnam
CONS
  • General prepaid plans are expensive compared to other providers

Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

In this guide, I will explain everything you need to know about TruConnect before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of TruConnect so that you can make an informed decision on if this is the best place for you to spend your money.



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TruConnect Phone Plans

Last Updated: Sep 26, 2024

Data Only Plans

8 GB
$30/Mo
$360/Annually
  • ✓ Mobile Hotspot


How TruConnect Plans Work

TruConnect was launched in 2011. The wireless provider primarily focuses on low-income users who qualify for Lifeline and the former ACP program. They also offer prepaid plans to customers who do not qualify for those programs.

TruConnect operates as a T-Mobile MVNO. They have a small number of branded stores in the state of California. They have authorized dealers in California and Puerto Rico. Their standard prepaid offerings primarily cater to BYOD customers.


Supported Phones And BYOD Devices

Any unlocked phone that is compatible with the T-Mobile network will be compatible with TruConnect. This includes Apple iPhone, Samsung Galaxy, Motorola, Google Pixel and many other phones.


Where To Buy Service Plans And SIM Cards

TruConnect SIMs are available online through the TruConnect website. They are also available through their branded stores and authorized dealers which are located in the state of California, and Puerto Rico.


TruConnect Logo:

Year Founded: 2011
Networks Used: T-Mobile
LTE Bands Used: 245126671
5G Bands Used: n41 (2500MHz)n71 (600MHz)n258 (24GHz)n260 (39GHz)n261 (28GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price? Yes
Online Payment Options: Credit Cards, Debit Cards

TruConnect Contact Information

Website:
Phone Number: 1-800-430-0443
Address/Headquarters:

P.O. Box 861209
900 N Alameda
Los Angeles, CA 90086

Social Media Accounts
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