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Mobi Plans & Customer Service Information

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      Since 2013, I’ve been researching, reviewing, and writing about the wireless industry through BestMVNO with a focus on MVNOs.

      In this guide, I will explain everything you need to know about Mobi before you subscribe. I’ll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Mobi so that you can make an informed decision on if this is the best place for you to spend your money.

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      Mobi Phone Plans

      Last Updated: May 30, 2024

      How Mobi Plans Work

      Mobi originally operated as a stand-alone MNO wireless carrier in Hawai’i. It had its own wireless network and launched its service in 2005. However, in 2014, Mobi sold its wireless spectrum to Verizon Wireless but did lease spectrum back from Verizon to continue to service its customers.

      In January of 2023, Mobi announced its formal intentions to expand services into the continental USA, and later into Canada, Puerto Rico, and the US Virgin Islands. Prior to the announcement, Mobi had been operating under the radar in the continental United States as a Verizon MVNO.

      The new Mobi wireless will piggyback on T-Mobile’s network. The company has partnered with Working Group Two to use Amazon Web Services which will provide Mobi with a cloud-based mobile core. It will use the core to allow it to operate as an app-first-based service provider on T-Mobile. Through the cloud core, Mobi will be able to provision its customers onto the T-Mobile network and independently activate specific features for specific users. The core will provide Mobi with the ability to quickly scale from single users to hundreds of millions of users supporting different types of devices in a cost-efficient way.


      Supported Phones And BYOD Devices

      Any unlocked device compatible with the T-Mobile network will work with Mobi.


      Where To Buy Service Plans And SIM Cards

      SIMs can be purchased through the Mobi website or by using the Mobi app which is available on both iOS and Android devices. eSIM is also supported.


      Mobi Logo:
      Mobi Logo XS

      Year Founded: 2005
      Networks Used: T-Mobile
      LTE Bands Used: 245126671
      5G Bands Used: n41 (2500MHz)n71 (600MHz)n258 (24GHz)n260 (39GHz)n261 (28GHz)
      Support For BYOD: Yes
      Sells Phones: Yes
      All Taxes And Fees Included In Price? No
      Online Payment Options: Apple Pay, Credit Cards, Google Pay

      Mobi Contact Information

      Website:
      Phone Number: 1-888-723-1111
      Address/Headquarters:

      Mobi, Inc.
      P.O. Box 4150
      Honolulu, Hawaiʻi 96812-4150

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