Mobi At A Glance
Year Founded: 2005
Networks Used: T-Mobile
Sells Phones: Yes
All Taxes And Fees Included In Price? No
Online Payment Options: Apple Pay, Credit Cards, Google Pay
Contact InformationWebsite: https://mobi.com
E-mail: [email protected]
Phone Number: 1-888-723-1111
P.O. Box 4150
Honolulu, Hawaiʻi 96812-4150
Social Media Accounts
A Summary Of Mobi Phone PlansLast Updated: Feb 9, 2023
Things To Know About Mobi Before You Subscribe
Mobi originally operated as a stand-alone MNO wireless carrier in Hawai’i. It had its own wireless network and launched its service in 2005. However, in 2014, Mobi sold its wireless spectrum to Verizon Wireless but did lease spectrum back from Verizon to continue to service its customers.
In January of 2023, Mobi announced its formal intentions to expand services into the continental USA, and later into Canada, Puerto Rico, and the US Virgin Islands. Prior to the announcement, Mobi had been operating under the radar in the continental United States as a Verizon MVNO.
The new Mobi wireless will piggyback on T-Mobile’s network. The company has partnered with Working Group Two to use Amazon Web Services which will provide Mobi with a cloud-based mobile core. It will use the core to allow it to operate as an app-first-based service provider on T-Mobile. Through the cloud core, Mobi will be able to provision its customers onto the T-Mobile network and independently activate specific features for specific users. The core will provide Mobi with the ability to quickly scale from single users to hundreds of millions of users supporting different types of devices in a cost-efficient way.
Supported Phones And BYOD Devices
Any unlocked device compatible with the T-Mobile network will work with Mobi.
Where To Buy Service Plans And SIM Cards
SIMs can be purchased through the Mobi website or by using the Mobi app which is available on both iOS and Android devices. eSIM is also supported.
Mobi Customer Service
Customer support is available 7-days a week with the following hours:
2am to 9pm HST
4am to 11am PST
5am to 12am MST
6am to 1am CST
7am to 2am EST