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Helium Mobile In 2024: What You Need To Know

Since 2013, I've been researching, reviewing, and writing about the wireless industry with a focus on MVNOs.

In this guide, I will explain everything you need to know about Helium Mobile before you subscribe. I'll review each of their phone plans with you, and go over any gotchas that they might have. I want you to learn the ins and outs of Helium Mobile so that you can make an informed decision on if this is the best place for you to spend your hard-earned cash.


At A Glance

Helium Mobile Logo:
Helium Mobile Logo

Year Founded: 2022
Subscribers: 62,463
Networks Used: Helium, T-Mobile
LTE Bands Used: 245126671
5G Bands Used: n41 (2500MHz)n71 (600MHz)n258 (24GHz)n260 (39GHz)n261 (28GHz)
Support For BYOD: Yes
Sells Phones: Yes
All Taxes And Fees Included In Price?
Online Payment Options:

Helium Mobile Customer Service & Contact Information

E-mail: [email protected]
Phone Number:

2202 S Figueroa St, #408,
Los Angeles, CA 90007

Social Media Accounts
Tik Tok

A Summary Of Helium Mobile Phone Plans

Last Updated: May 6, 2024

No Credit Check Single Line Monthly Prepaid Plans

30 GB
  • Unlimited Minutes
  • Unlimited Texts
  • Hotspot 5GB


Things To Know About Helium Mobile Before You Subscribe

Helium Mobile launched with nationwide coverage using the T-Mobile network in 2023. It was founded by Nova Labs, which itself was formed in 2013. The company aims to build a decentralized wireless network through the use of cryptocurrency and hotspots. The hotspots will act like a cell tower for Helium Mobile subscribers. When near one, Helium Mobile subscribers will connect to them for coverage, and when they are not near one they will connect to the T-Mobile network for coverage.

Whether you are a Helium Mobile subscriber or not, you can buy a hotspot device from Helium (currently $249) to help power the network for yourself and others. Those who operate 5G hotspots can accumulate cryptocurrency in the form of MOBILE Tokens. Customers who enable “Discovery Mapping” on their cell phones to allow Helium to track their locations and coverage in a given area also earn MOBILE tokens through the Solana blockchain. The tokens can be used to pay for their wireless plan or converted to a Helium Network Token (HNT) cryptocurrency which can be traded, invested or converted to cash. Per the Helium Mobile website, “Discovery Mapping allows subscribers to earn rewards by sharing their location. This allows us to understand where Helium Mobile subscribers are using our network.”

Helium Mobile first launched in Miami, Florida, as a test market in August 2023. The plan included unlimited talk, text and 30GB of high-speed data before throttling, as well as 5GB of mobile hotspot for $5/month. It wasn’t until December 2023, that Helium Mobile launched nationwide. Outside of the Miami test market, Helium Mobile costs $20/month. Taxes and fees cost extra and can differ widely based on where you live.

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