Total Wireless APN Settings

Fix your MMS picture messaging and data internet problems with one of the APN settings listed.

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Please note: It is very IMPORTANT that you follow all the formatting shown in the APN text settings.

If you see something capitalized, then capitalize it in your settings. If you see a comma, use a comma, if there are no spaces between the comma and other words, then don't make spaces between them and the words in your settings. If you don't follow this advice, your APN settings will not work properly, and your internet and/or mms picture messaging will not work. Last, you are likely visiting this page because you can't get your mms or data to work properly. Prior to switching to one of the settings listed here, it is recommended that you delete all the other non working APN settings on your phone. After applying the new settings, be sure to save them, and then select one. If you still find they don't work, try rebooting your phone. If you still don't have success, leave a comment so the issue can be looked into. If you find you have APN settings that work and are different than listed here, feel free to share the settings in the comments section or send an email so that the database can be updated. If you need to send an email for any other reason, please list what phone you are using and which carrier/MVNO that you are having trouble getting your APN to work with.

How To Find To Your APN Settings To Change Them

iPhone Settings

APN settings on the iPhone can be difficult to change because in many cases Apple blocks full access to the settings unless you jailbreak and thus hack the phone. For those of you that do have access to the settings they can be found by going to either Settings > Cellular > Cellular Data Options > Cellular Network OR Settings > Mobile Data > Mobile Data Options > Mobile Data Network. Once there you can either tap to reset settings to default or manually edit them. Alternatively, you can also check for automatic configuration by going to settings" followed by "general" and then "about." If a carrier profile update is available you'll see a notification for it there.

Android APN Settings

If you have an Android device, getting to the settings will vary a bit based on the manufacturer of your device and the version of Android that you have. In general you can access them by going to "settings" then "wireless networks" or something similar like "network & internet" then mobile network and finally Access Point Names. You may want to delete whatever settings are there before attempting to add one of the new ones shown below. You may also first want to try resetting APNs to the defaults by clicking the 3 dot menu and resetting them.

I currently have a Samsung Galaxy S8 active, and to get to my APN settings I must go to "settings" then "connections" followed by "mobile networks" and finally "Access Point Names."



Suggested APN Settings Verified Setting
APN NameVerizon Internet
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSChttps://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,dun,supl
APN Protocol
APN Roaming ProtocolIPv4/IPv6
BearerGPRS, eHRPD, HSUPA, HSPAP, HSDPA, HSPA, LTE, UMTS, EDGE
MVNO TypeNone
MVNO Type
Suggested APN Settings User Submitted & Verified Samsung Galaxy
APN NameTotal Wireless
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSC
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,mms
APN ProtocolIPv4
APN Roaming Protocol
Bearer
MVNO Type
MVNO Type
Suggested APN Settings Alternate 1
APN NameTotal Wireless
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSChttps://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,supl
APN ProtocolIPv4/IPv6
APN Roaming ProtocolIPv4/IPv6
BearerUnspecifed
MVNO TypeNone
MVNO Type
Suggested APN Settings Alternate 2
APN NameTotal Wireless
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSChttps://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,mms,supl
APN ProtocolIPv4/IPv6
APN Roaming Protocol
BearerUnspecifed
MVNO TypeNone
MVNO Type
Suggested APN Settings Alternate 3
APN NameTotal Wireless
APNvzwinternet
Proxy
Port
Username
Password
Server
MMSChttps://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,dun,supl
APN ProtocolIPv4
APN Roaming ProtocolIPv4
Bearer
MVNO Type
MVNO Type







If you tried the above and nothing at all works for you, your phone shows no signal and you still can’t place calls, send texts and use data, your phone is either not compatible with the Total Wireless network or you have a bad SIM card and should request a new one from Total Wireless.

If you can use some parts of the phone like make calls and send texts but can not connect to the internet or send MMS your SIM card is fine but your phone may not be compatible with the network. It may also be that you still haven’t found a working APN for your device. You should also double check your APN settings and make sure you haven’t accidentally added a space, or comma to a setting when there shouldn’t be any.


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Kristina
Kristina
1 month ago

Goodness, never thought I would feel technically challenged with my GALAXY S9 apn settings coming from Verizon to Total Wireless, but thanks to some awesome info while reading y’alls comments, it now works beautifully!

My settings look as follows:

NAME: Total Wireless (any name can be set)
APN: TRACFONE.VZWENTP
MCC: 311
MNC: 480
MMSC: http://mms.vtext.com/servlets/mms
Authentication type: None (“Not Specified” will not work, make sure to set to “None”)
APN Type: default,mms
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Bearer: Unspecified

Also, going to your Messages App settings
1.Settings
2.Messages
3. Messages App Info
4. ***Mobile Data ->this is where allowing for data usage is paramount to better operation and, in my opinion, the data needed to send/recieve mms either through TW data or over wifi.
5. Swipe this slider to on: Allow background data usage
6. Keep the other section turned off:
Allow app while Data saver is on
7. Clear memory cache under Storage
8. Lastly, scroll down in the App Info section again and chose not to have a default Messaging app unless you use something else other than Messsages.
(Try a test message with a picture to your own number then someone else’s, it should send the pic in about 5-10seconds or less). Also, sometimes it helps to reboot your phone for the settings to take effect.

Thanks everyone, hope this helps!

Last edited 1 month ago by Kristina
Fatima
Fatima
4 months ago

I had the same issue when I switched to Total from Xfinity. Alternative 2 worked for me with setting APN Roaming to IPv4 as well. I have a Samsung Galaxy S9.

Charity
Charity
5 months ago

I have a Samsung Galaxy S9+, just switched from Xfinity Mobile to Total Wireless. Xfinity provided me with the unlock code and it worked. Transfer went fine until I realized that the data was not working. Called TW and they guided me through setting the APN (2nd set of setting above), the internet worked after that, but still was unable to send/rec MMS in text messaging. I went through all these suggestions to no avail. And now I can’t even make calls, the only thing my phone works with now is Wi-Fi. UGH!! I’ve removed the SIM card, re-installed, restarted and nothing. I have reset everything back to what it was before I tried troubleshooting and nothing. I am a government employee working from home and my office phone is forwarded to this number…..HELP!!!

Charity
Charity
5 months ago
Reply to  Charity

TW helped me get my phone and data working but now back to where I started. Unable send and receive MMS from text app. and I even tried installing Message + as recommended here and still now luck.

Kevin
Kevin
4 months ago
Reply to  Charity

Charity, I am having the EXACT same issue. Got phone and data, but no MMS messages. If you find a solution, please let me know and I will do the same. Thank you.

Kevin
Kevin
4 months ago
Reply to  Charity

I copied this and it works now!
MMSC: https://mms.vtext.com/servlets/mms (NOT CORRECT)
MMSC: http://mms.vtext.com/servlets/mms (CORRECT)

ALSO, make sure the following is set:

NAME: Total Wireless (any name can be set)
APN: TRACFONE.VZWENTP
MCC: 311
MNC: 480
MMSC: http://mms.vtext.com/servlets/mms
Authentication type: None (“Not Specified” will not work, make sure to set to “None”)
APN Type: default,dun,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Bearer: Unspecified

kano
kano
4 months ago
Reply to  Kevin

Thank you. This settings actually worked. I was not able to send MMS, but with this, I now can.

Aaron
Aaron
1 month ago
Reply to  Kevin

THANK YOU SO MUCH! I’ve spent hours on the phone trying to get this fixed!

Keith
Keith
28 days ago
Reply to  Aaron

Thank you so much for this. TW support was not able to fix it. Stumbled across this and my phone now works.

Automotive Designs Of Houma Llc
Automotive Designs Of Houma Llc
1 month ago
Reply to  Charity

I had one of my phones suddenly stop working with Total Wireless. I called chatted and everything on their end was fine or so they said. I ended up looking at my account while waiting for a call back and found that for some reason my phone had been deactivated. So maybe check and see if your phone is still activated. This fixed my problem.

Jake
Jake
6 months ago

I just switched my note 9 from verizon to Total Wireless and everything works except for MMS. I spoke with tech support for both total wireless and samsung and tried every APN setting out there with no luck at all. I even tried using Verizon Messages + like mentioned but would not work either.

I reluctantly did a factory reset on my phone because they said that was all i had left to do but that did not resolve either.

Does anyone have any other possible solutions??

Aaron
Aaron
7 months ago

I have a Note 9 (T-Mobile Unlocked) and nothing worked for me to get MMS working until I did the following:

MMSC: https://mms.vtext.com/servlets/mms (NOT CORRECT)
MMSC: http://mms.vtext.com/servlets/mms (CORRECT)

ALSO, make sure the following is set:

NAME: Total Wireless (any name can be set)
APN: TRACFONE.VZWENTP
MCC: 311
MNC: 480
MMSC: http://mms.vtext.com/servlets/mms
Authentication type: None (“Not Specified” will not work, make sure to set to “None”)
APN Type: default,dun,supl,mms
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Bearer: Unspecified

Aaron
Aaron
6 months ago
Reply to  Aaron

Also, if you want to change your boot logo, input a SIM card for such carrier. For example, my Note9 had a T-Mobile boot logo and would not change after putting in a Total Wireless SIM card. I put in a verizon SIM card to change the boot logo/ROM to verizon’s stock. Then, I put in the Total Wireless SIM card and the Verizon ROM/boot logo has stayed.

Robert Huston
Robert Huston
6 months ago
Reply to  Aaron

Thank you much. Worked for me on my Verizon Galaxy Note 8!

ed
ed
5 months ago
Reply to  Aaron

were you able to be on a phone call and browse the web?

Daniel
Daniel
7 months ago

Unlocked t-mobile Samsung galaxy s9+, using on total wireless everything is working perfectly fine, except for using internet functions while on calls, I’ve tried everything. I just feel like I’m missing something or can’t find something, volte is enabled, but I’m not able to find call setting that let me control voice and data settings which I am in the understanding volte is voice over lte, but why am I having so much trouble using a simple phone call and searching for something on the net at same time. Btw I am using Verizon messages+ works so much better than Samsung’s messages, i.e. wasn’t allowing mms but Verizon messages+ will with no problem, I am able to use calling on this phone with total wireless, the only issues are laying with the whole calling and surfing idea why does it have to be such a horrible thing to figure out.

Steve Grimmel
Steve Grimmel
7 months ago

This is the FIX for MMS messages not fully working on Samsung Galaxy S9 and perhaps others. There are lots of APN configurations listed below in all of the previous posts. I found that Total Wireless reps and tech support are saying to just create an APN and use any name and put the TRACFONE.VZWENTP and save it and apply it. That does NOT make everything work. My issue was outgoing MMS picture messages just sat there and never completed sending. I downloaded and used the Verizon Messages+ app from the Google Play store as everyone else below did. So the only thing that seemed to work for me was adding ,mms after the world default under APN type. EVERYTHING else can remain unchanged. Save the changes and make sure that APN is selected in the list. If you have any old MMS messages that are still stuck spinning, delete them from the native messaging app. When you first open Verizon Messages+ it will ask if you want to use it as the default messaging app. Choose yes and allow all of the permissions after it. Then remove the native app from your home screen and replace the icon with Verizon Messages+ and messages should work fully after that.

1. add ,mms after default under APN type, save changes.

2. download Verizon Messages+ and make it the default messaging app.

Jennifer
Jennifer
7 months ago
Reply to  Steve Grimmel

This also worked for Samsung Note 8

Brittany
Brittany
7 months ago
Reply to  Steve Grimmel

You are a LIFESAVER!!!! If I had your address, I would send you cookies. Thank you SO much!!

KHugh
KHugh
7 months ago
Reply to  Steve Grimmel

This worked for me too!!! Thanks so much!!!

Gabriel
Gabriel
6 months ago
Reply to  Steve Grimmel

Oh my god… it worked. (VZW GS9+)
After I did this, I was even able to go back to the default app and it worked.

Sadly I still don’t have VoLTE or WiFiCalling.
After I did a factory reset and got support from TW, I can’t even see the VoLTE option anymore.
Please let us all know if you find a way.

Brian Wyatt
Brian Wyatt
5 months ago
Reply to  Steve Grimmel

Steve …. Thank You … Thank You … we have been fighting the no MMS problem for 2 months. I was looking at new phones when i found Your instructions . You are a God send for us. My wife cried when her note 8 started working correctly! Brian from southeast Indiana

Grateful
Grateful
30 days ago
Reply to  Steve Grimmel

It worked for me today.The key was the ,mms I believe. Thanks again.

Jnot
Jnot
8 months ago

The key to my success was adding the APN information above AND switching message app from Samsung to Verizon Message+. The Samsung message app would not send MMS or pictures no matter what APN settings.

Angela
Angela
9 months ago

I have tried all the APNs listed above and still haven’t found one that works for my S9. It is compatible. New sim card. Yes, I double checked it all.
My phone is able to do everything but send SMS and MMS. Any other updates.

Paul
Paul
9 months ago

The User Submitted settings are the only ones that worked on my BYOP Samsung Galaxy S9+. I’m very thankful for this site as Total Wireless support has no clue.

Richie Fleming
Richie Fleming
9 months ago
Reply to  Paul

Hello,
I used the same settings as below except for capitalizing, and it worked for T-mobile gs9+.

APN: tracfone.vzwentp
MCC: 311
MNC: 480
APN type: default,mms
APN protocol: IPv4
APN roaming protocol: IPv4

Daniel
Daniel
7 months ago
Reply to  Richie Fleming

What about if you are using calling/ the phone and want to surf the net. Can you take a screen shot if your apn settings please I got the messages mms issue fixed by using Verizon’s messages+ but the horrible call and surf issue is still a horrifying pain.

Paul
Paul
9 months ago
Reply to  Paul

I’ll have to update this. The MMSC needs to be set to https://mms.vtext.com/servlets/mms

My MMS stopped working out of the blue just a few days after I set this up, and noticed why a few days later: The MMSC field was missing.

Also, definitely need mms in the APN Type. So to clarify, the settings that work for my BYOP Samsung Galaxy S9+ are:

Name:
APN: TRACFONE.VZWENTP
MMSC: https://mms.vtext.com/servlets/mms
MCC: 311
MNC: 480
APN type: default.mms
APN protocol: IPv4
APN roaming protocol: IPv4

However, beware if it stops working to check your APN settings again, because TW may have some sort of policy setup that removes some of these settings, in my case the MMSC which broke it again.

Paul
Paul
9 months ago
Reply to  Paul

Note: I think Name can be anything. Mine is Total Wireless

Joe
Joe
8 months ago
Reply to  Paul

do you have any issue with your S9 on Total with VoLTE (Can you make a call and still have LTE data at same time) my S9 goes to 1x when makes calls, can’t figure it out. TW says its a phone issue, Samsung says it is a carrier issue

christopher
christopher
7 months ago
Reply to  Joe

Joe….Mine started doing this exact issue about 2 weeks ago. I have been with total wireless for 3 years with no issues. Had my S9 Plus for 6 months with no issues up until 2 weeks ago. I can not be on data on web and make call at same time. Switches from 4G to 1x during call. In settings…advanced calling does not give me option to turn on and off, only says activate. 4 times I have chatted with TW and they do something on their end and my phone works again with VoLTE and then a day or 2 later it is not working again. Have you had any luck with this?