Fix your MMS picture messaging and data internet problems with one of the APN settings listed.

Please note: It is very IMPORTANT that you follow all the formatting shown in the APN text settings.

If you see something capitalized, then capitalize it in your settings. If you see a comma, use a comma, if there are no spaces between the comma and other words, then don't make spaces between them and the words in your settings. If you don't follow this advice, your APN settings will not work properly, and your internet and/or mms picture messaging may not work. Last, you are likely visiting this page because you can't get your mms or data to work properly. Prior to switching to one of the settings listed here, it is recommended that you delete all the other non working APN settings on your phone. After applying the new settings, be sure to save them, and then select one. If you still find they don't work, try rebooting your phone. If you still don't have success, leave a comment so the issue can be looked into. If you find you have APN settings that work and are different than listed here, feel free to share the settings in the comments section or send an email so that the database can be updated. If you need to send an email for any other reason, please list what phone you are using and which carrier/MVNO that you are having trouble getting your APN to work with.



Verified Setting
Verified Setting
APN NameVerizon Internet
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSChttp://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,dun,supl
APN Protocol
APN Roaming ProtocolIPv4/IPv6
BearerGPRS, eHRPD, HSUPA, HSPAP, HSDPA, HSPA, LTE, UMTS, EDGE
MVNO TypeNone
MVNO Type
Alternate 1
Alternate 1
APN NameTotal Wireless
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSChttp://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,supl
APN ProtocolIPv4/IPv6
APN Roaming ProtocolIPv4/IPv6
BearerUnspecifed
MVNO TypeNone
MVNO Type
Alternate 2
Alternate 2
APN NameTotal Wireless
APNTRACFONE.VZWENTP
Proxy
Port
Username
Password
Server
MMSChttp://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,mms,supl
APN ProtocolIPv4/IPv6
APN Roaming Protocol
BearerUnspecifed
MVNO TypeNone
MVNO Type
Total Wireless APN Alt 3
Total Wireless APN Alt 3
APN NameTotal Wireless
APNvzwinternet
Proxy
Port
Username
Password
Server
MMSChttp://mms.vtext.com/servlets/mms
MMS Proxy
MMS Port
MCC311
MNC480
Authentication Type
APN Typedefault,dun,supl
APN ProtocolIPv4
APN Roaming ProtocolIPv4
Bearer
MVNO Type
MVNO Type







If you tried the above and nothing at all works for you, your phone shows no signal and you still can’t place calls, send texts and use data, your phone is either not compatible with the Total Wireless network or you have a bad SIM card and should request a new one from Total Wireless.

If you can use some parts of the phone like make calls and send texts but can not connect to the internet or send MMS your SIM card is fine but your phone may not be compatible with the network. It may also be that you still haven’t found a working APN for your device. You should also double check your APN settings and make sure you haven’t accidentally added a space, or comma to a setting when there shouldn’t be any.

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Becky
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Becky

I brought my Verizon note 9 to total wireless and it’s been awful. No internet no call now I have them but I still cant even send or receive pictures even through Verizon mess app. Any suggestions?

bill
Guest
bill

Hi, I have a new Note 8 unlocked and am having trouble getting LTE and Picture texting to work together. IF I configure APN to vzwinternet I can MMS but only 3G data…..IF I use tracfone.vzwentp I can get 4G LTE data but no MMS. Any ideas would be appreciated….after multiple go arounds with tatal wireless support no help there.

Lenny Dias
Guest
Lenny Dias

Hi I have a Samsung Note 9 and I was with Verizon and decided to switch to Total Wireless since it was the same Verizon network but at a lower price. I received the BYOD sim in the mail and activated my phone but instantly had an issue with no being able to make or receive calls and sms/mms messages and also no internet unless connected to WIFI. When troubleshooting with a Total Wireless rep they provided me with a new APN setting which I don’t see listed above however it fixed everything except for my MMS which I still… Read more »

Joe Paonessa
Guest
Joe Paonessa

Download the Verizon messages app.

bill
Guest
bill

thanks. i did it and my s9+ now sends pictures on messages. Total Wireless was totally clueless to solve my problem

Lenny Dias
Guest
Lenny Dias

Also to clarify I tried using the Verizon Messages+ app to send my MMS messages and I encountered the same issue. There’s no “error” pop up but when going back into check on the send status it shows and exclamation point next to it saying message failed.

Becky
Guest
Becky

Hi did you ever get an answer. I’m having the exact same issue!I can get text messages but not picture message. I’m at a lost

Mary Troyer
Guest
Mary Troyer

Hi I have a Samsung Galaxy s6 phone. Switched from Verizon to Total Wireless . Now I can’t send pictures unless through a group message and can’t send txt messages except a few people . I think Verizon users.

June
Guest
June

Hello. I can’t enable or disable my APN. The toggle switch is grey. My APN name is VZWINTERNET and the APN is TRACFONE.VZWENTP. the first month it worked fine. Now it won’t connect to any mobile data even when i set it for Home 4G. It says network unavailable. I cannot send or receive sms or mms texts either. I can’t get to the settings to enter anything into MMSC, Bearer, MVNO Type or MVNO value. in the MCC it’s 311 and MNC 480, APN type default, supl, APN protocol IPv4/IPv6, and APN roaming protocol is IPv4. can you tell… Read more »

Rachel
Guest
Rachel

I have Total Wireless and it only allows me to receive MMS, not send them. This includes pictures and group chats. Any ideas on what to do to fix this? Also, not sure if this is relevant or not but I previously had an iPhone and now have a Galaxy S9+.

Joe Paonessa
Guest
Joe Paonessa

You have not specified what model Samsung Galaxy S9+ you have. You can try downloading and using the Verizon Messages app

Cliff
Guest
Cliff

This is what I did to fix it. Create new APN. Any part of it I don’t mention leave it blank. If you see Caps here then make sure it is capitolized.
Name: VERIZON
APN: TRACFONE.VZWENTP
MMSC: http://mms.vtext.com/servlets/mms
MCC: 311
MNC: 480
APN Type: default,supl,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4

That did it for me and hopefully for you too.

GB Chavis
Guest
GB Chavis

Hi, I just upgraded to a Samsung Note 9. I can’t send or receive pictures or attachments – I can only send and receive emojis!! I’ve been on the phone with Total Wireless for the last several days and I’ve also tried all three of the above listed APN’s without any success. I don’t want to change my service provider because the service plan is within my monthly budget but I really need to have access to receiving and sending pictures, .gifs, and .pdf’s from my phone. Thank you in advance for any assistance you can provide.

Jessica
Guest
Jessica

Have no data and I need to use it for my job…

Rachael Heinan
Guest
Rachael Heinan

Just tried the first setting after being on the phone twice with the obviously unhelpful total wireless support. 4g now worked immediately after saving. Thank you!

Jessica
Guest
Jessica

Still no data on my new monthly card:(